Epic Homes

This has been the worst experience we've had with a builder. They waste your time with no-shows, unanswered emails, and excuses not to fix deficiencies. They promise one thing and then they "conveniently" forget about it and when we bring it up, they back out of their promises. Even their service people state that the million dollar home you're buying a just a starter home so don't expect much.

1/2 inch difference in flooring height. Only EPIC Homes can screw this up One of the worst builder in Maple Ridge BC. I would get them to build anything or come close to your home.

Show homes look perfect. Your home will be less than perfect. The trades people complain of the finishing that they’re paid to do. lowest quality finishing that aren’t work a million dollars. check the better business bureau complaints. Same complaints at different projects built by Epic homes at different sites. The service department can’t send service persons out fast enough. You may have to wait months to even get a service date. They send out a handyman that is the”jack of all trades but not good at one.”

Though home shows well poor craftsmanship very poor eye for detail and worst is their customer service. I would recommend buying however put your horses in war mode for the battle afterwards to address any issues. You will be told by GM " this is life nothing is perfect" you will not be told "yes we will take care of it and address it. "