Canada Waterproofers

It pays to go with a well-reviewed company. I'm happy with the service.

I found some water in the basement after a heavy downpour so decided to deal with it before it became a bigger problem. I called in for three quotes - from the get-go I had more trust in Canada Waterproofers than in others (one came in cheaper - but was recommending interior waterproofing, it was problematic; the other initially came in with fancy brochures and videos and a higher initial quote - though wanted to match the price).

So - no fuss:
- Carl initially told me what needed to be done, how much it'd cost - quote was more than competitive with others; then
- scheduled the work, crew completed it in good time - patched up some holes found after the dig in the outside wall, installed the pump on the inside, answered any questions I had
- Carl was responding promptly for any follow up questions I had - including for pictures of the excavation and after
- They provided me with all the paperwork needed to complete a refund from the city for the sump pump
- When I had an unrelated (different wall) issue a few months later - came in and gave me advice at no charge (embarrassingly I didn't notice one of the downspouts got dislocated and water accumulated on that wall - so seems reasonable to just deal with that rather than waterproofing the entire wall)

Anyways, I'm glad I didn't deal with either one of the competitors - I'd recommend and stick with Canada Waterproofers.