PARADIGM SERVICE AND INSTALLATIONS LTD.

Formerly Paradigm Plumbing Heating & Gas
Plumbing
Coquitlam BC V3E 3E6
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PARADIGM SERVICE AND INSTALLATIONS LTD.
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96%

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Reviews for PARADIGM SERVICE AND INSTALLATIONS LTD.

Average customer rating:
9.9 10 (90 reviews)

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Dave from Coquitlam
Dave from Coquitlam
2 reviews Coquitlam, BC
3/10

Fixing a leaky bathroom sink

I had an issue with my bathroom sink leaking and as I often do, checked Homestars to try and find a well reviewed plumber to assist me. I saw that Jon had many good reviews so I called him up and he agreed to come take a look later that day. Jon was punctual and told us that it would either be a $150 job or $300, depending on how it looks when he came back.
He came back and attempted to fix the problem, but the next day I noticed it was still leaking quite a bit. I Called him up and he agreed to come back in few days later to take a look again. This time he brought his apprentice and they needed to cut into our wall to get at the problemed area. Unfortunately they didn't turn off the water main and ended up cutting into the water line, partially flooding my basement below. Luckily I was home at the time and was able to shut off the water and get towels/buckets down so it wouldn't ruin the new flooring and subfloor we had installed just a few weeks before.
We turned off the water limiting the damage and had to cut some drywall out of our ceiling to drain the excess water now stuck between floors. Jon told me it should dry out fine on it's own and that he was going on vacation the next day, but his apprentice would be back the following week to fix the drywall. He also said he wouldn't charge me for the work that day... I emphasised that I needed this repaired asap as we had people moving shortly after. At this point I wasn't angry or dissapointed as these things happen, but I never did hear back from his apprentice the following week or the week after.
I ended up leaving a voicemail with Jon, which he has choose not to respond to. So I definitely would not recommend this company. I ended up just having to bite the bullet and fix the damages myself and be thankful that no additional damage was caused.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Sheila B. from Vancouver
Sheila B. from Vancouver
1 review Vancouver, BC
10/10

Water Pressure Issue

I contacted Paradigm Plumbing and Jon responded quickly with a date for a visit to review my non-emergency issue. Jon arrived on time and diagnosed the issue quickly and had the parts ready to make the changes. . Jon was very knowledgeable about the issue and had it diagnosed and fixed in under 2 hours. I appreciated his knowledge and his willingness to sort this out right away as this wasn't an emergency. I will definitely call again for any further plumbing issues or consultants.

Approximate cost of services:
$300.00
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Maureen from Vancouver
Maureen from Vancouver
2 reviews Vancouver, BC
10/10

Clogged Drain

Jon arrived within 2 hours of my frantic phone call regarding a backed up shower stall and toilet in my suite. He corrected the problem within an hour which was a huge relief. I contacted him a few days later as the toilet was making strange gurgling noises and he came by after working hours to make sure everything was OK. Highly recommend Jon & Paradigm Plumbing - he is both knowledgeable and friendly and is genuinely concerned about getting to the bottom of the problem.

Approximate cost of services:
$250.00
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Lora Alexandre from Pitt Meadows
Lora Alexandre from Pitt Meadows
9 reviews Pitt Meadows, BC
10/10

Water Line

Jon bid on our water line project and after reading many reviews about his work on this website we hired him.

He arrived on time on the day of the job with a helper to help him dig. He answered any questions we had throughout the day and he was very patient. He completed the job within 8 hours and took pictures to show us exactly what he did, which was a nice bonus.

Approximately one month later our pressure reducing valve died and we hired him to replace it. Again he was on time and did the job quickly and efficiently. He patiently answered any questions we had regarding the job.

Would hire him again for any plumbing issues.

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Call Jon.
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HJK from North Vancouver
HJK from North Vancouver
3 reviews North Vancouver, BC
10/10

adding a laundry

I needed to add a laundry to my rental suit and Jon planned and execute it with confidence, we passed the city inspection successfully.
I added some other jobs through out the house and they all done in good order.
I am happy with the result.

Approximate cost of services:
$1,385.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Mrs. Bingley from Coquitlam
Mrs. Bingley from Coquitlam
1 review Coquitlam, BC
10/10

Plumbing

I first called Jon to rescue my necklace that had gone down the drain. We was so quick and competent I called him for a second job. I came out of the shower and found water all over the basement floor. It was coming from the hot water tank, but the problem was the main power regulating valve to the house. He came a couple of hours after I called him and he fixed the valve the next day on a Saturday. He told me it would be $250 but actually charged $225 as it didn't take as long as he thought. He also had a quick look at my new shower faucet as I wasn't sure I was using it properly. He's also good with dogs. Will definitely be using him in the future.

Approximate cost of services:
$100.00
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Private user
Private user
3 reviews Surrey, BC
10/10

Toilet fixing

I called him for an issue with a toilet after calling a few plumbers. I read his reviews on Homestars. I am glad I used this site! He came from Vancouver to Surrey just to do this job. Not everyone from Coquitlam services Surrey. He ended up fixing two toilets with some parts. He also checked a third toilet and provided me additional details on it needing a future replacement, maybe a year or so down the road.
He was so gracious, trustworthy and super proper!!! I would recommend him for anyone else that wishes to book him for plumbing services. I will be booking him in future.

Approximate cost of services:
$140.00
What could this company do to improve their services?
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Geoff G from North Vancouver
Geoff G from North Vancouver
2 reviews North Vancouver, BC
10/10

Bathroom Plumbing

We just had Jon come by and re-do the plumbing in our bathroom as part of a larger renovation. He was able to fit us into his schedule on short notice and communicated well. On the day of the appointment he was running 30 minute behind but called to let me know 2 hours prior to his scheduled arrival which was appreciated. Most would just show up whenever they got there without a call to advise you as to their timetable.

On site he worked quickly and efficiently. He was respectful of our home and very pleasant to speak with. The cost for the job was reasonable and he went back to re-check his work before departing.

Solid experience. I would use Jon for other jobs and recommend him to others!

Approximate cost of services:
$500.00
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Scott from Vancouver
Scott from Vancouver
3 reviews Vancouver, BC
10/10

Bathroom plumbing

We have had Jon over to our condo now a few times. His work is always efficient and fairly priced. We did have a small maintenance issue with toilet that Jon installed a new wax ring on and once notified he was back over to fix within 24 hours at no additional charge.I would definitely recommend Jon to anyone in need of good quality and trustworthy plumber.

Approximate cost of services:
$125.00
What could this company do to improve their services?
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jayson from Surrey
jayson from Surrey
1 review New Westminster, BC
10/10

Kitchen and bathroom plumbing repairs

Jon has done great work for me over the last few years. He has been quick to help me out on several occasions. His work is efficient, fairly priced and does great quality work. I would definitely recommend Jon to anyone in need of good, quality plumbing services at a reasonable price.

Approximate cost of services:
$300.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about PARADIGM SERVICE AND INSTALLATIONS LTD.

Plumbing, Gas Fitting and Electrical Services you deserve! Reliability, efficiency and most important of all professionalism are the cornerstones of our company. Our technicians are all certified to ensure you receive the best service.

CATEGORIES
Plumbing, Drainage Contractors, Gas Line Installation, and Electricians
SERVICES
24/7 Emergency Service - Drain Cleaning - Re-pipe of old plumbing - Renovation - Water Filtration - Toilets - Sinks - Faucets - Garburators - Water Heaters - Furnace - Boiler - Gas fitter - Drywall install - Electrical - Tile install & repair -
WEBSITE
https://paradigmservices.ca/
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, American Express, Discover, JCB, E-Transfer
LICENSES
Red Seal Plumbers, B Gas Fitting
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
2 hours
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty depends on type of work
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.