After a very negative experience with another company, I was referred to Drainrock Industries by a neighbour and was told I would be in very good hands. It was a very positive experience from the first time Bob came to my home until Justin and Austin had completed the job. They had found the sump within 10 minutes, the other company was unable to find it and suggested I hire someone else to find the sump and then call them back at an additional charge. I felt Justin and Austin honestly cared and were eager to find the source of my crawlspace flooding. They were very friendly and professional and did a great job right through to the cleanup. A Great Company! A Positive Experience! Thank you Drainrock Industies!!
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During that last heavy rains, now called atmospheric rivers, thousands of homeowners had water ingress issues and turned to different companies to help solve their problems. We heard from many that had negative first experiences with other companies and found Drainrock as a second call. Panic often sets in when you find water in your home and you call the first company you can find, many of which are plumbers. We are a drainage specific company that only solves drainage related problems. We are not going to change a hot water tank, repair a furnace or install a sink. If you have a wet basement, damp crawlspace, musty odor or soggy yard, we have a drainage solution for you. Thank you Carol for taking the time and sharing your experience and thank you Dave for referring us. The referral from good person to good person is how we want to grow our business. Drainrock Industries thank you.