Pest Protection Plus Inc.

Checked for potential squirrel(s) in attic.
Ensured roof was properly sealed.
Provided information how to identify sign for if an animal is attempting to get into attic

Very professional and informed me about everything they were going to do as they went along.

Had a family of racoons make a home in our attic back in April (sorry late reply but better late than never).

Pest Protection Plus gave us quick responses to my inquiries. Explained the situation clearly and took immediate action to put the plan into place.

Very friendly staff and excellent service.

A very Prompt response to my inquiry, educated and detailed explanation of issues, problems and remedies. Quick action to supply products. Friendly, Excellent and courteous service. A delightful compant to work with

The technician came and sprayed the interior and exterior of the building. Was friendly and gave us tips on preventive maitnence. Would highly recommend Pest Protection Plus to anyone.

We live in Ottawa, but we have a rental unit in a condo building in Scarborough. The occupants informed us that they have seen 2 cockroaches. They requested pest control treatment. Being in a different city made it more difficult to select and hire a pest control company especially we have no prior experience with pest control.

The condo management gave us a few names to select including "Pest Control Plus Inc." We eventually settled on Pest Control Plus based on researching on "Homestars" web site and a phone conversation with Ben, the owner, on things such as treatment methods, treatment packages, pricing, etc. Ben was pleasant and professional to talk to and did not rush to close the deal.

On the day of the treatment, we met the technician, Brent, who was going to do the treatment. We had a discussion on what he was going to do, his assessment of the situation before and after the treatment as well as providing recommendations. We were very happy with Brent. He took his time to explain things, very customer friendly, polite and easy to talk to. He gave us a comfortable feeling even thought we are not knowledgeable with pest control and won't know the result or the effectiveness of the treatment sometime later.

The fact that it was a rental unit meant that we have to deal with the tenants as well. We spent a considerable time in relaying info and questions between Ben and the tenants such as treatment date, duration, preparation requirements, after-treatment requirements, etc. Since it is a rental situation, we also wanted to have a paper trail by way of documentation. We communicated with Ben via email, text and telephone. Ben was flexible and always able to respond in a timely manner. In truth, because of our situation, Ben probably spent more time dealing with us than other situation where the occupant is the same as the owner. Ben was very patient throughout the whole process (no irritation whatsoever!)

In summary, I found both Ben and Brent very patient, customer friendly, and easy to talk to. I will definitely reflect the above to the our condo management as well.......... Keep up the good work !

Ben was great! He was friendly, quick, professional and explained the entire process to us. Will definitely be using these guys in the future if we ever get any unwelcome guests again. Will be recommending them to friends as well.

I got their number from my neighbor and Ben came the very next day and he was punctual. He looked around, asked questions, assessed the situation and gave some advice on what I should do to help alleviate the problem. He also located the entry point where the squirrels got inside. He returned the next day and set a trap along with a one-way door at the entry point. He was very knowledgeable and professional. I have already passed their info onto to other friends.

We called Pest Protection Plus to help remove 4 baby raccoons (whose mother had already left) from our attic. Their representative, Anthony, arrived exactly on time and was very polite and helpful. He told us that he wasn't allowed to trap the babies but he did spend 45 minutes trying to catch them. He wasn't successful, but certainly not for a lack of trying. Despite the amount of time that he spent, the company did not charge us for the visit since they weren't able to capture the raccoons.

We definitely would recommend this company and especially Anthony.

Pest Protection Plus Inc is an affordable wildlife removal service. They are empathic to your wildlife situation, and they assess the problem quickly and diplomatically. The wildlife service guy came and knew exact where the raccoon was, and what steps needed to be taken. As well, they advise what to expect and when they would be back to remove the trap. I highly recommend this wildlife removal company, and if I have another wildlife problem, I will definitely contact them.