24/7 Electric

Electricians
Calgary AB T2H 2A6
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Best of 2020 winner 6 timesBest of 2020winner 6 times
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Reviews for 24/7 Electric

Average customer rating:
9.9 10 (249 reviews)

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Peter  from Calgary
Peter from Calgary
1 review Airdrie, AB
10/10

Electrical Problem

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had our basement developed and used a local " handyman" he convinced us that he was able to do everything. He had us get an electrical permit through the city. We had all of our work inspected and everything seemed fine. After the basement was done a few months later we tried to use some outlets and they did not work. We went to the breaker box and noticed some breakers off and turned them on, that caused other breakers to turn off. Now the stove did not work. We called our "handyman" to come have a look he didn't know what the issue was and told us that it was inspected so his work was good and left. We tried to live with it for a bit but it did not seem right, a friend of ours had Rockwood fix some electrical problems and told us to call them. We called set an appointment, Shane come out, he told us exactly how much it was going to cost before he started and told us that there would be no surprises. After sometime he had it figured out and fixed and did his best to explain to me what happened. It was one of those situation where someone who did the original work had enough knowledge to do something dangerous but not realize it. I questioned why the inspector did not catch it, he also explained that this would have been very hard to visual see that it was wrong. He was very professional and took the time to go over every detail to ensure everything worked 100%. I also was able to extend my warranty to 7 years on his work!

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Company Response

Peter we really appreciate the feed back. Sadly we deal with problems like this often. We are happy things got sorted out and the house is safe for your family.

Lance from Calgary
Lance from Calgary
1 review Calgary, AB
10/10

Electrical Work

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had Rockwood Electric come and fix some outside plugs and fix a plug in the house that blew up. Dale arrived on time and had everything with him to fix the problems right then. Dale was also helpful in providing a lighting solution for our bedroom and added a dimmer.
I was offered a whole home surge protection and wasn't sure I needed it. Dale gave me some materials and asked me to research it. I was very happy with the none pushy sales approach and called them back to install surge protection package.

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Company Response

Lance we really appreciate the feedback. Always happy to help you at the restaurants and at your home.

Adrianna from Calgary
Adrianna from Calgary
1 review Toronto, ON
10/10

Electrical

My husband and I were looking for ways to automate our lighting system on our main floor and in our master bedroom. They went through multiple options with us and we finally settled on a wireless home package. This gave us the functionality and convenience we were looking for. We were very impressed with the options we were offered and the cleanliness of their technician. They were also able to complete the job in one day.

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Company Response

Adrianna i know the technician enjoyed this project. It was his first full automation install and it was fun to see the product in full action.
We would also like to thank-you for referring your Mother to us today, it is the greatest compliment.

Amanda
Amanda
3 reviews Calgary, AB
10/10

Aluminum Wiring Repair

Love Rockwood, always on time always professional. We were in the works of buying a older home and it had aluminum wiring. We spoke with Rockwood and Shane came and met us before we made a offer on the home. He was by far the most knowlegable person we spoke to regarding this situation. We were given a couple of options on how we could fix this problem. Shane reccommened since we were not doing any huge reno to go with a Repair rather than a replace which saved us thousands of dollars. We made the offer and had Shane and Dale come in and repair the Aluminum wiring. They used a special connector that they bring in from the States. Everything was done clean and they even put all new devices and switches in. The most comorting thing about this whole situation is that had the city come in and inspect the work. The inspector made the comment he wished everyone took the same approach with repairing aluminum wiring that these guys did. To top it all off without having to be asked they sent us a letter for our insurance regarding the repair, we didn't think much of it until the insurance company sent a letter stating they needed documantation with regards to our aluminum wiring. I told them we had an electrical company come and repair it and had a letter. I was able to email the letter to the insurance company while on the phone, it was all solved and taken care of right than and there. We feel safe in our new home and are happy we went with these guys. Thanks again we will be calling Rockwood first on the basement reno before anyone else.

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Company Response

Amanda we are humbled by your response. Our top priority is our customers safety. We ensure our work meets the highest standards. We are happy that you feel safe in your home and you were able to provide your insurance company with the necessary documents. Congratulations on the home.

jennie from Calgary
jennie from Calgary
1 review Calgary, AB
10/10

Replaced smoke alarms,maintainence of main power panel

Had 3 smoke alarms replaced on an emergency basis due to false alarms occuring at 0300 on a nightly basis.Dale came within 1hr of a call to Rockwood Electric and alarms replaced within 2hrs.No further issues and peaceful nights sleep back!Also returned next day to clean power panel out.Dale arrived on time,was friendly,professional and honest.Service was excellent .Would use and recommend this company and Dale to family ,friends.5 stars awarded for prompt customer service and timely work carried out.Good to know some companies still exist to give excellant and honest options to a householder with no electrical knowledge.

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Company Response

Thank-you Jennie. I know Dale will be pleased to hear you were happy with his service and workmanship. We are glad that you and your Daughter are getting the sleep you need and we wish you a speedy recovery.

YellowWood Networks Inc. from Calgary
YellowWood Networks Inc. from Calgary
1 review Calgary, AB
10/10

Electrical wiring

As an IT company, we have had Rockwood Electric do several jobs for us in the past when we are moving a client and we need electrical work done. Rockwood Electric has always had great service and has always got the work done in a fast and efficient way. We have recommended them to our clients if they are in need of Electrical services and will continue to do so in the future. We have always been happy with the work that has been done as well as the great customer service that we have received. We will continue to go to Rockwood Electric Inc. for any future electrical needs that we may have.

1 of 1 people found this review helpful.
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Company Response

Thank-you very much YellowWood. You have been a pleasure to work with. Always organized and ready for us when we get to site, you have made our job easy. We look forward to working with you in the future as you continue to grow.

Justin from Calgary
Justin from Calgary
1 review Calgary, AB
10/10

Dishwasher not working

One day I got home from work to find that my dishwasher would not turn on at all (no lights, no sounds, nothing). I was thinking about calling an appliance repairman but I called rockwood electric instead. Wow, what prompt service. Shane arrived and within 15 minutes my dishwasher was working again. Thank you so much. You guys are lifesavers, literally!

Next we need some lights installed upstairs! I know who to call

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Company Response

Thanks for the review Justin, its always nice to have a call come through and be right around the corner in the area already to be able to provide such prompt service. We are looking forward to helping you with the lights in the future.

Clark from Calgary
Clark from Calgary
1 review Calgary, AB
10/10

Electrical

I bought a wall sconce to install and had a small wiring job to finish in my basement and thought I could "do it myself".

After never getting around to it, I contacted the team at Rockwood Electric.

The service was prompt and courteous and, most importantly, they didn't make me feel like a deadbeat for not being able to finish a project like a wall sconce and wiring.

I would recommend Rockwood Electric without hesitation.

1 of 1 people found this review helpful.
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Company Response

We appreciate your comments Clark. Sometimes the "Honey Do" list can get away from us. We were happy to help with your sconce and the wiring. Let us know when you get into your new home and we will come and look at the upgrades we discussed.

Cody from Calgary
Cody from Calgary
1 review Calgary, AB

First Review

10/10

electrical

Started my own vehicle inspection facility and required my equipment wired up and later had some issues with our lights in the shop. The boys from Rockwood were quick to respond and were very helpful. They recommended updated fluorescent lighting which has saved me costs in the long run. Very helpful and friendly crew. They are my only call for any of my electrical needs.

1 of 1 people found this review helpful.
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Company Response

Thank-you for the kind review Cody. We were really happy for you guys when you got on Dragon's Den and were awarded a deal. We are looking forward to helping you with your new shops.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 24/7 Electric

At 24/7 Electric, we are here to set the example of what to expect when you hire an Electrician. It is our goal to be the authority on ethics and electrical code in the residential service industry. Our strength is our passion to provide honest quality work to our customers. We achieve this by employing educated, experienced staff who are as passionate as we are. Our staff are trained for their specific division and work to be experts in that field. That dedication has been the success of our growing loyalty program, the referrals and repeat business we receive from our customers. With our trained staff we are also equipped to take on all of our customers' home servicing needs; from repairing a light switch to the electrical needs of a complete home renovation.

CATEGORIES
Electricians and Lighting
PRODUCTS
Everything Electrical. No Job too Small. We offer a wide variety of products including Lutron automated systems and Eaton certified products.
SERVICES
Residential Service, Surge Protection, Panel Replacement and Tune-up, Electrical Safety Inspections, Aluminum Wiring Replacement, Lighting Upgrades and Installations, Receptacles and Switch Replacement, 24/7 Emergency Service
BRANDS
Alumiconn, Kohler, Clean Volt, Sylvania, Leviton, Kidde, Eaton Cuttler Hammer, Siemens, Hubble, Lutron, TCP, Rab, Wiremold, Copper, Phillips, Maxlite, Aimlite, Deco, Lotus, Lightolier, Magic Light, Halo, Lithonia, Elite, Tesla.
STYLES
We are a certified contractor with: Eaton, Lutron, Tesla
SPECIALITIES
We are now certified distributors of Lutron Automated Blinds. Residential Service, Surge Protection, Panel Replacement and Tune-up, Electrical Safety Inspections, Aluminum Wiring Replacement, Lighting Upgrades and Installations, Receptacles and Switch Replacement, 24/7 Emergency Service, Certified Electrican, Everything Electric, Residential
WEBSITE
https://247electric.ca/calgary/
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
10
RETURN POLICY
100% Satisfaction no Lemon Guarantee
PAYMENT METHOD
Credit Card, Debit, Cash, Cheque
LICENSES
Master Certification, Red Seal
MEMBERSHIPS
BBB, Electrical Contractors Association of Alberta, Calgary Residential Rental Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 year, 10 year, 25 year
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