Last evening....I turned up the thermostat after a long day....on one of the coldest nights of the year...I noticed after a while that my condo wasn't warming up, which normally doesn't take long at all....it was actually getting cooler as there was only cold air coming out of the vents....so I turned it off and went to bed...
This morning...Looked up furnace repair service for condos, and Climax air came up with wonderful reviews and lots of them....so I gave them a call and spoke to Sam who took my information and told me how busy they were for evening service calls....but would call me back and do the best he could....and to his word....called....tried to squeeze me into his already busy night....
He called me once I was home and actually trouble shooted the problem over the phone and explained all the things that could possibly be causing the cold air....even gave me the name of another company if it was beyond his scope...
As it turned out...what we did over the phone...kicked the furnace back to heating....saved me the cost of a service call...and saved Sam from having to physically come to my home....
What a wonderful kind gentleman....especially at this very busy and cold time of year...
I will refer him to everyone I know...and definitely call if I have any more hvac issues
Thank you Sam....you're the BEST!!!!!
- Approximate cost of services:
- $0.00
- Company Response
Thank you Laurie for your amazing review and recommendation!