During the summer water was leaking from the base of the furnace and I realized I needed a new condensation pump. Nobody would
come over to the house to install one right away except for Sam
from Climax. He was prompt, informative, polite and installed a
new pump at the price he quoted me. A couple hours later I noticed
more water leaking and Sam came right over again free of charge and fixed a blocked tube in the furnace that was causing this
additional leakage. Again, he came back right away and fixed this
other problem for free. I called him a couple months later to clean
the furnace which he did conscientiously. I've also called him on the
phone just to ask him advice on how to keep the whole house warm
by making sure the air was circulating properly. He stopped what
he was doing and patiently and reassuringly answered my questions. I recommend Climax strongly and will use Sam from now
on for all my heating and air conditioning concerns.
- Company Response
Thank you for taking the time to write this great review. We appreciate your business and look forward to continue working with you!