My condo's heat stopped working and I called some contractor for the price quote. The service call already cost $150 and everything else is extra. I was hesitate to do it till it got -20 degrees outside and it was very uncomfortable to be home. My friend referred me someone that could have given us good price but that person was not working on sunday and didnt even pick up the phone.
I went to Enbridge's website and searched the contractor near my condo and I found Climax Air. When I called, Sam answered the phone right away. I thought the problem was our old thermostat and I mentioned to Sam on the phone that maybe he could just replace the thermostat. He explained if the issue is only related to thermostat, the price would be lower which sounds very reasonable.
He arrived within 1.5 hours on a sunday afternoon after I called, and he did lots of tests and found out the problem was not related the thermostat and he had to order some parts. He came in the next evening to replace the part. As soon as he replaced it, the heat worked instantly. I could stay home comfortable for the evening when it is -20 degrees outside. He even took some time to check the noice associated with the furnace and explained to us clear about where the noice from instead of rushing to leave after he finished the work. The price is very reasonable and the only thing I regret is that I didn't call him earlier. We really appreciate the service and would highly recommend him to anyone.
- Company Response
We are happy to hear that you were pleased with the work and service Sam provided and we appreciate you choosing us for your HVAC services. We look forward to continue working with you!