Steam Dry Canada

Duct Cleaning
10224 157 Street Northwest Edmonton AB T5P 2V1
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Duct Cleaning
Steam Dry Canada
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87%

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Reviews by rating (past 12 months)
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Best of 2021 winner 4 timesBest of 2021winner 4 times

Reviews for Steam Dry Canada

Average customer rating:
9.1 10 (578 reviews)

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Private User
Private User
Private User reviews Winnipeg, MB
10/10

Duct cleaning

Armando was very polite and professional. Absolutely a fantastic worker. You are very lucky, hard and dedicated workers are hard to find. Thank you again Armando for a Great job well done.

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Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Edmonton, AB
10/10

Furnace duct cleaning

I’m very happy with Armondo and the EXCELLENT job he did with cleaning ducts. He should be training others with the job he does and Pleasant attitude.
I had this job done in 2019 and paid 145.77 and today 144.48 total 290.25 to finally get job done right. I have spoken to Brian and told him if this is the type of work ( last job) then I was not interested he said he would get Armondo sent to clean ducts and from what he showed me this is the people you need to KEEP to generate more happy customers.

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Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

M. Verleih
M. Verleih
0 reviews Winnipeg, MB
10/10

Steam dry sofa/loveseat and chair

We had all 3 pieces of upholstery cleaned and are extremely happy. The young gentleman who’s name is COLE did an excellent job. He called at least 15 minutes before arriving and was very polite and professional. Cole pointed out a few things to us and made recommendations. We were very pleased from start to finish with his work. Would highly recommend this young man. Left everything clean and orderly also.

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Company Response

Thanks M.Verleih,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Toni-Lynn
Toni-Lynn
1 review Edmonton, AB
10/10

Enrico is Amazing!

This company has been amazing to deal with. The office staff are friendly and accommodating. Thanks Rachel. Enrico is an absolute miracle worker. He has cleaned 5 units for me. And let me tell you they’ve been bad. Enrico made them smell and look so good. He saved us the cost of replacing the carpets. I can’t thank him enough. I highly recommend this service.

1 of 1 people found this review helpful.
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Company Response

Thanks Toni-Lynn,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Shaw100
Shaw100
0 reviews Langley Township, BC
1/10

Not Very Professional

We are very disappointed with this company. We have used them in the past but the quality of their customer service has changed considerably. We booked a dryer vent cleaning two weeks ago. Apparently, the person we booked it with did not book it correctly and we didnt get out date, even though they sent us a confirmation for our appointment. Since we didnt get a reminder email or telephone call, we called the company on the morning of our appointment just to confirm their attendance. Apparently the person who did the booking didnt secure the date. The individual we were speaking with, Geraldine, was not very friendly when we tried to explain what happened to her and we told her when we booked it, it was to secure the coupon they were sent out. She indicated that she would need to speak with her manager to get it all straighten out, so we forwarded a copy of their confirmation email to her. We never heard back from them. That is extremely bad customer service and we will definitely not be using this company again or referring them to anyone we know.

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Company Response

Good morning, I am very sorry to hear about your experience as we take customer service very seriously. Please contact our office directly so that we can make it right

Thanks
Steam Dry Canada Customer Care

Private User
Private User
Private User reviews Calgary, AB
10/10

Hot Water tank installation

We booked a new hot water heater install from Home Depot. Grady from Steam Dry Canada was the installer. We couldn't have asked for a better process, he was quick and efficient. I didn't time him but I don't think it took him an hour. I really appreciated his efficiency.
Jane

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Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Niagara Falls, ON
10/10

carpet cleaning & duct cleaning

I’m moving to a new house get duct cleaning and carpet cleaning. Alex did duct cleaning and Andy did Carpet cleaning, They are very nice and very professional. They arrived on time and did cleaning with a great care. I really appreciate their job that makes my new house look fantastic!

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Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Duncan, BC
10/10

Great service.

He was friendly fast and professional. He explained everything we asked about. I would definitely recommend him. Great with kids is great with dogs. Thanks for all the hard work.

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Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Fergus, ON
10/10

House Carpets & Ventilation & Dryer Ducts Cleaned

We needed to have all the carpets professionally cleaned. Previously I was cleaning the carpets with a small residential machine I had purchased but we needed full steam cleaning to deal with multiple stains and smell. The technician Russ did a very good job and the carpets look and smell like new again.
The ventilation ducts and dryer vent were quite dusty/dirty/restricting airflow and had not been cleaned for about 3 years and the Technician Russ had very good equipment and know-how and now the ducts are working perfectly and we feel much healthier and safer already.

and we are very Happy and recommend the Service.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Catherine in Toronto
Catherine in Toronto
0 reviews Toronto, ON
0/10

Carpet Cleaning

I booked two weeks ahead, I was called to confirm my appointment which I did. Then the day of my cleaning, two days before I had to hand over my rental house Homedepot called a left a message telling me they were canceling my appointment. They did not even have the respect to talk to me or rebook me for the next day. I called back and was told the earliest they had a tech available was 5 days away. It was very obvious from the tone and phone call that the person in the office could not have cared less that they had caused a huge issue. I asked them why they didn't rebook me for the next day, the reply was they would have to cancel someone else and that was not their policy. It did seem to be their policy to cancel me though. Do not use this company!!!!!!

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Company Response

Good morning Catherine, we understand your frustration with the situation. Unfortunately, we take the health of our employees and customers very seriously and there are guidelines that we follow strictly to ensure this. We apologize for any inconvenience and we would like to make this right. Please contact our office directly
Thanks
Steam Dry Canada Customer Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Steam Dry Canada

At Steam Dry Canada, our customers are our business. Whether it is our carpet, upholstery, area rug, furnace and duct cleaning, indoor air quality division or the flood rescue division, we strive to give our customers superior, detailed and precise results. Our service technicians will provide these superior services with integrity and sincere customer service. We don't send salespeople into our customers homes, we send qualified technicians that are focused on meeting and exceeding our customers expectations. We want to give our customers the most enjoyable in-home service that they have ever received and we are not satisfied until our customers are satisfied, guaranteed.

CATEGORIES
Duct Cleaning, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, and Drapery & Curtains
SERVICES
Carpet Cleaning, Air Duct Cleaning, Furnace Cleaning, Upholstery Cleaning, Area Rug Cleaning
WEBSITE
http://www.steamdrycanada.com/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa, MasterCard, Debit
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.