Thank you so much for your review! :)
Glad to hear you appreciate that we provided you with a great customer service, as well as with a gentle and caring moving process! Also, we were glad to read that you are thinking of considering us for your next move, when that comes.
Sorry to hear you are a little disappointed by the duration of the process. But, you know, estimations are just what their name says, estimations, and the actual process depends on so many different aspects! It sometimes happens that the estimation - whether it is ours or the customer's - is different from the actual duration. We always try to handle moves as fast as possible, but that sometimes means considerably longer that hoped / estimated.
Thank you, again, for your kind words an for taking time to write the review! >)