The Door Master Inc.

Garage Doors & Hardware
ON
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94%

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Reviews by rating (past 12 months)
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Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for The Door Master Inc.

Average customer rating:
9.7 10 (236 reviews)

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JF in Mississauga
JF in Mississauga
1 review Mississauga, ON
10/10

fast knowledgable seevice

Steve was prompt, friendly and knowledgable.
He explained the issues well and did not try to oversell. Work was completed quickly and well.
He even checked and tightened the door bolts for us.
Great job.

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Company Response

Great to hear we could be of great service to you. Thank you for leaving a review.

Janice
Janice
3 reviews Mississauga, ON
10/10

Replaced Garage Door Springs

I called Door Master in the afternoon and I received same day service. One of our garage door springs was broken and it was industrial/commercial strength so new springs needed to be made. Dmitri removed the springs and took them to the service centre so they could make new springs the same. He explained the process and gave us an understanding of why it broke. He came back in 36 hours to install the new springs. He was very skilled and pleasant and game me helpful information about maintaining our garage door. He new springs came with a warranty. I would definitely call The Door Master again!

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Company Response

Great to hear you were satisfied with our service. Thank you for taking the time to leave such a nice review.

Elaine in Guelph
Elaine in Guelph
1 review Guelph, ON
10/10

Garage Door Spring Replacement

Same day service. Oleg was extremely pleasant, punctual and explained ongoing maintenance after replacing the broken spring. I would have no hesitation in calling again. Many thanks for your professionalism.

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Company Response

Thank you! We look forward to servicing your garage should you have any future problems. Thanks for taking the time to leave a review.

Carol
Carol
4 reviews Toronto, ON
10/10

Two jobs-- springs and later wheels/garage door bottom

Both Eric and Simon were amazing. Repaired our custom 20 yr. old wooden garage door-- needed industrial size parts etc. Fast, reliable, reasonable cost. Did little extra things they noticed (no charge) repair door opener, replace a bolt--amazing and appreciated.

Explained what they were doing, what to look for and what to expect. Cant say enough about these guys and this company.

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Company Response

Thank you, Carol! We are so glad to hear you were satisfied with our service. Thank you for leaving a review.

Grace from Toronto
Grace from Toronto
4 reviews Toronto, ON
10/10

Door Opener not working properly. Garage door wouldn't close.

Oleg from The Door Master came to look at my problem with the garage door opener. He was very polite. The door wouldn't close. The sensors weren't communicating with the motor. He changed the opener under extreme heat and humidity in the garage but never lost his cool. He completed the job in an amazing short amount of time for one person. He also cleaned up the garage floor before he left. He also oiled the tracks. The work is terrific and Oleg was very affable. I would highly recomend Oleg from the Door Master to anyone.

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Company Response

Thank you for leaving such a great review, Grace. We are happy to have helped.

Private User
Private User
Private User reviews Toronto, ON
8/10

Garage Door Installation Invoice 18524

Yesterday this was excellent work by OLEG. He paid meticulous attention to detail in the installation. He was patient and gave me good answers to any of my questions. At the end, he expressed great concern that we were happy with it and had us go through opening and closing several times adjusting this function to exactly how we wished it. It looks great. Thank you

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Private User
Private User
Private User reviews Toronto, ON
10/10

Oleg saves the day

The spring snapped on my heavy custom garage door. On a civic holiday, Oleg, the door master, arrives within a few hours. Quickly sizes up the job and the many flaws that those previous "kijiji" repairmen made and meticulously corrects them with well thought out solutions and some mechanical integrity and ingenuity.

Very nice guy who didn't pressure me on the repair and was patient to explain everything as I watched from the sidelines. Job well done.

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lfay in Mississauga, Ontario CANADA
lfay in Mississauga, Ontario CANADA
1 review Mississauga, ON
10/10

Service on long weekend

Spring broke on Friday of long weekend. Emailed The Door Master based on reviews. Received email back within 2 hours and we agreed on Sunday service time. Dimitri showed up on time and service was quick and replaced the spring. Great job and service. Would recommend when you have garage door issues. Well done!

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Liz in Guelph
Liz in Guelph
1 review Guelph, ON
10/10

The Door Master

We needed the spring replaced on our garage door. The technician was here in less than 24 hours - actually, he was quite early! On a Sunday morning! The service was excellent. The tech was very personable, tidy, and gave some maintenance tips. We will use this service again.

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John B. in Oakville
John B. in Oakville
1 review Oakville, ON
10/10

Replace Door Spring

Technician was on time and as per the agreed schedule. Assessed the problem quickly and completed the repair. This employee represented the company well. Clean and professional! Would highly recommend.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Door Master Inc.

The Door Master is a garage repair and installation service serving Toronto and the GTA for over 10 years. Many members of our team are homeowners and understand the importance of up-keeping your home. Our technicians are certified experts, reliable professionals, and provide quality service.
We are your "one-stop-shop" for garage door needs.

Send us a quote request through HomeStars and you will be contacted by a technician. Clients have the option of receiving a quote over the phone or have a technician stop by for a service call for $29.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Door, Replacement panel(s), Garage Opener, Cable, Spring, Keypad / Remote, Weather Strip, Rails/Tracks,
SERVICES
Residential and Commercial garage Repair, Garage Opener Repair, New Garage Door Installation, New Opener Installation, Panel Replacement, Weather Stripping Replacement, Cable Replacement, Spring Replacement, New Keypad Install, Remote Setup, Emergency Response, Garage Lockout,
BRANDS
LiftMaster, Chamberlain
WEBSITE
http://www.thedoormaster.com
YEAR ESTABLISHED
10
PAYMENT METHOD
Cash, Credit, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The Door Master labour warranty 5 years with receipt. Product warranty by manufacturer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.