Similar experience as everyone else!
On the phone, they only tell you that the service call for a diagnostic is $80+tax which would be reimbursed if we decide to fix the issue with them, also, she said to me, once I booked that appointment, the $80 were due upon arrival no matter the outcome once they landed in my house. While i was away at work, the repairmen came and once inside my house (already $80 due), told my husband, who unfortunately didn't know what to expect or what they had told me earlier, that in order to give a diagnosis, he will need to 'service' the appliance for a fee of $280+tax, there was no other way!
We ended paying $316.40 (he didn't charge $80,... that was the whole idea to get them on the door) and a quote of $635.92 to fix the appliance for the next day totalling almost $1,000.00. For a +12 year old appl. and discontinued model, we just bought a new dishwasher! and lost $316.40.
Bottom line, make sure to do a good and exhaustive/reliable research when in need of any services!
- Approximate cost of services:
- $316.00