Perfect Restoration

Formerly Restoration1 Hamilton
Basement Renovation
Hamilton ON L9K 1N8
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Basement Renovation
Perfect Restoration
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Reviews for Perfect Restoration

Average customer rating:
10 10 (45 reviews)

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Barbara from Hamilton
Barbara from Hamilton
1 review Hamilton, ON
10/10

We also would like to thank you for helping arrange the insurance coverage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear George;

Just to thank you for the great job you did fixing up our kitchen after our flood. It looks better than before. We also would like to thank you for helping arrange the insurance coverage. The work was done quickly and thoroughly, with no mess. We would gladly recommend you to others, with special mention of attention to detail, which we really appreciated.

Sincerely,

Barbara

Approximate cost of services:
$2,400.00
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Company Response

Dealing with insurance companies is our specialty, luckily in this situation we were able to get you covered. We're extremely happy to hear that you were satisfied with the job we did.
Thanks.

tiredofthis
tiredofthis
2 reviews Hamilton, ON
10/10

I am completely ecstatic with the work Restoration 1 did after my water leak.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am completely ecstatic with the work Restoration 1 did after my water leak. What impressed me the most was how they went above and beyond to make me happy. It is very rare to find a business like that anymore. Thanks George for all the great work, and the extra time and effort. If there is a next time, you will be my only call.

Approximate cost of services:
$4,800.00
1 of 1 people found this review helpful.
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Company Response

Going above and beyond to satisfy our customers needs is the only way we enjoy doing business. Thank you Steve for having the confidence in us to work on your home.
We hope that you choose us the next time.

elaine from Ancaster
elaine from Ancaster
1 review Ancaster, ON
10/10

General Manager of Restoration 1 arrived within one hour of my calling him and worked extremely hard to remedy our water damage.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had a sewer back-up at our home the end of February and had extensive water damage to four rooms. Restoration 1 was recommended to us. George Chibani, General Manager of Restoration 1 arrived within one hour of my calling him and worked extremely hard to remedy our water damage. We found him very thorough and are completely satisifed with his service. He dealt with our insurance agent directly in a very professional manner and dealt with us in a very friendly, caring manner. I certainly would highly recommend Restoration 1.

Approximate cost of services:
$0.00
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Company Response

We work extremely hard to arrive in a timely manner so we can begin the work that is necessary to minimize the damage. It is something we take a great deal of pride in.
Thanks Elaine!

Beth from Ancaster
Beth from Ancaster
1 review Ancaster, ON
10/10

I was pleasantly surprised that Restoration 1 Hamilton returned my call quickly and were able to start the clean-up immediately

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"The prolonged freezing temperatures this winter resulted in a burst pipe above our garage. Knowing that so many others were in the same boat, I was concerned that we would not find help for quite a long time. However, I was pleasantly surprised that Restoration 1 Hamilton returned my call quickly and were able to start the clean-up immediately. Restoration 1 Hamilton provided courteous, efficient service, as well as experience in dealing with insurance claims. Most importantly, their team took pride in their work and did everything to ensure that I was completely satisfied. I can heartily recommend Restoration 1 Hamilton - you will not be disappointed."

Approximate cost of services:
$5,500.00
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Company Response

Hello Beth!
Hearing you say these things about our company and our service makes us feel great." Customer service is our #1 priority" we don't just say it, we mean it.
Thank for choosing Restoration 1 Hamilton.

Roberta from Paris
Roberta from Paris
1 review Brantford, ON
10/10

My call was answered promptly by Mr. George Chibani who assured me he would arrive within half an hour, which he did

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

On the morning of Saturday, February 15th I called Restoration1, a company I found on the internet, because I had a serious flood in my basement. My call was answered promptly by Mr. George Chibani who assured me he would arrive within half an hour, which he did. He looked over the situation and quickly ascertained the cause of the flood. He went to work immediately and worked until about 7:30 to ensure that the basement carpets and walls were drying and the leak was contained. He arrived back this morning at 9:30 a.m., as he had promised, and continued to work on the drywall in the garage. He provided me with boxes and packing tape for my books etc.
I have been very happy with the prompt, professional service of Mr. Chibani. He took control of a potentially stressful situation and made the best of it. I would happily recommend Restoration 1 to another homeowner.
Sincerely

Approximate cost of services:
$3,000.00
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Company Response

Hi Roberta!
These situation are always stressful for the homeowner, Restoration 1 takes a great deal of pride in making sure that the disaster is handled in a professional and timely manner, so you can be stress free.
Thanks!

cheryl from Burlington
cheryl from Burlington
1 review Burlington, ON
10/10

Finding you online was the best thing . I then began to feel relief from my renovation disaster and could literally get start breathing again.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear George:

I wanted to thank-you so much for your immediate reply to my call .

I had renovation/housing issues with contractors in my home and I required immediate attention . I called you and you answered your phone..which is rare these days and greatly appreciated. Without hesitation you came to my rescue within hours.

Finding you online was the best thing . I then began to feel relief from my renovation disaster and could literally get start breathing again.

Getting the air cleared inside the home started working within the first few hours.

I have since referred you to a realtor friend and a home inspector I know.

I will be sure to call you for all future issues with air quality control..I swear..the hepafilter machines are the best.

For all future water issues from flooding, mold , and fire and smoke issues, you are the man !!!!

Thank you so very much for your excellent service !

You are now in my contact information on my cell and computer. Keeping that on file for sure !!!!!

ON a scale 1- 10 With 10 being high I rate you a 20.

Approximate cost of services:
$30,000.00
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Company Response

Thanks Cheryl!
Sometimes small things make a big difference, identifying the problem and finding a solution is never easy. Luckily in your situation we were able to do that, and help you breathe better.
Customer satisfaction is our top priority.

Barbara from Ancaster
Barbara from Ancaster
2 reviews Ancaster, ON
10/10

NO MORE LEAKY BASEMENT WOES !

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

NO MORE LEAKY BASEMENT WOES !We very HIGHLY recommend RESTORATION 1 Water Damage Experts, especially George Chibani, General Manager, for prompt attention and efficient service in response to our basement leak. After inspection by Tim, a plumbing technician of Thomas J. Birnie & Sons Ltd., George Chibani of RESTORATION 1 was referred to us. The source of a frustrating leak was quickly identified by George with minimal further exploration behind wall and ceiling drywall. The leak was found to be a plumbing issue and was immediately repaired. The Insurance Company's Preferred Contractor's Investigation was unable to provide a definitive source of the leak and suspected Foundation seepage as the cause, which would not have been covered. KUDOS !!! to George Chibani of RESTORATION 1 for establishing the source of the leak so quickly which provided for immediate plumbing repair and the ability to commence drying of those areas affected by water damage. THANKYOU , George.

Approximate cost of services:
$4,500.00
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Company Response

I sleep good at night when i know i've been able to solve a problem that's been frustrating a homeowners the way it was frustrating you barbara, especially when the insurance company cleaned there hands of this problem and said they would not cover it since it was a foundation leak. I take great pride in identifying the source of the problem and solving it. Thank you for using restoration 1 as your primary water damage problem solvers.

Daniel from Ancaster
Daniel from Ancaster
1 review Ancaster, ON
8/10

Commercial sewage backup.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was pleasantly surprised with how quick someone was on site to help with the cleanup. Within hours of a phone call someone was here to not only assess the situation, but begin cleanup as well. The whole cleanup and service provided was very professional and I wouldn't hesitate to use Restoration 1 again.

Approximate cost of services:
$2,000.00
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Company Response

we're always happy when our customers are satisfied. We take great pride in getting to the job site as soon as possible, because we know in any emergency situation time is crucial.
Thanks Daniel!

Christine from Ancaster
Christine from Ancaster
1 review Ancaster, ON
10/10

Mold in crawl space

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were very pleased with Restoration 1. They acted quickly and effectively in removing mold from our crawl space. We feel confident in their service and will recommend their company to others.

Approximate cost of services:
$400.00
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Company Response

Thanks Christine!
We're happy that you were satisfied with our service. we always do our best to work efficiently in any job that we do.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Perfect Restoration

At Perfect Restoration we specialize in water damage restoration services. We also offer mould remediation, fire and smoke clean up and storm response services. We take care of cleaning up any water leak with our extraction service and state of the art drying systems. We can help you to remove all the water, dry your carpets, floors, walls and furniture to restore your home or office to its original condition or even better. We perform restoration services for both residential and commercial properties. No job is too big or too small for us. Since we work with the insurance company, but not for the insurance company, our commitment is to you, the property owner and your needs. Restoration1 will take complete care of you and guide you through the entire process of getting your property back to normal as quickly as possible.

CATEGORIES
Basement Renovation, Fire & Water Damage Restoration, and Mold Detection & Removal
SERVICES
WATER DAMAGED HOMES, FLOODED BASEMENT, SEWER BACKUP, DRAIN BACKUP, FIRE AND SMOKE, MOULD REMEDIATION. WE CLEAN UP, DRYOUT AND COMPLETELY RESTORE TO PRE-LOSS CONDITION. EMERGENCEY, 24/7/365/.INSURANCE CLAIMS, WATER EXTACTION, CARPET REMOVAL, CARPET CLEANING, HARDWOOD FLOOR DRYOUT, CARPET DRYOUT, DEHUMIDIFIERS, AIRMOVERS, AIR SCRUBBERS, INJECTIDRY, EMERGENCY RESPONSE, MOULD REMOVAL, RESTORATION, MOULD, FROZEN PIPES, SINK OVERFLOW, WASHER OVERFLOW, DISHWASHER OVERFLOW, STORM DAMAGE.
BRANDS
Facebook.com/Restoration1Hamilton
SPECIALITIES
Water Damage remediation and restoration Fire and Mould remediation and restoration Home renovation
WEBSITE
https://www.perfectrestoration.ca
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
INSURANCE CLAIM, CHEQUE, CREDIT CARD, CASH
LICENSES
WRT, FSRT
MEMBERSHIPS
IICRC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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