Restoration1 Hamilton

Basement Renovation
31 Bosworth St. Hamilton ON L9K 1N8
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Basement Renovation
Restoration1 Hamilton
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97%

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Reviews for Restoration1 Hamilton

Average customer rating:
10 10 (41 reviews)

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Roberta from Paris
Roberta from Paris
1 review Brantford, ON
10/10

My call was answered promptly by Mr. George Chibani who assured me he would arrive within half an hour, which he did

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

On the morning of Saturday, February 15th I called Restoration1, a company I found on the internet, because I had a serious flood in my basement. My call was answered promptly by Mr. George Chibani who assured me he would arrive within half an hour, which he did. He looked over the situation and quickly ascertained the cause of the flood. He went to work immediately and worked until about 7:30 to ensure that the basement carpets and walls were drying and the leak was contained. He arrived back this morning at 9:30 a.m., as he had promised, and continued to work on the drywall in the garage. He provided me with boxes and packing tape for my books etc.
I have been very happy with the prompt, professional service of Mr. Chibani. He took control of a potentially stressful situation and made the best of it. I would happily recommend Restoration 1 to another homeowner.
Sincerely

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Company Response

Hi Roberta!
These situation are always stressful for the homeowner, Restoration 1 takes a great deal of pride in making sure that the disaster is handled in a professional and timely manner, so you can be stress free.
Thanks!

cheryl from Burlington
cheryl from Burlington
1 review Burlington, ON
10/10

Finding you online was the best thing . I then began to feel relief from my renovation disaster and could literally get start breathing again.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear George:

I wanted to thank-you so much for your immediate reply to my call .

I had renovation/housing issues with contractors in my home and I required immediate attention . I called you and you answered your phone..which is rare these days and greatly appreciated. Without hesitation you came to my rescue within hours.

Finding you online was the best thing . I then began to feel relief from my renovation disaster and could literally get start breathing again.

Getting the air cleared inside the home started working within the first few hours.

I have since referred you to a realtor friend and a home inspector I know.

I will be sure to call you for all future issues with air quality control..I swear..the hepafilter machines are the best.

For all future water issues from flooding, mold , and fire and smoke issues, you are the man !!!!

Thank you so very much for your excellent service !

You are now in my contact information on my cell and computer. Keeping that on file for sure !!!!!

ON a scale 1- 10 With 10 being high I rate you a 20.

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Company Response

Thanks Cheryl!
Sometimes small things make a big difference, identifying the problem and finding a solution is never easy. Luckily in your situation we were able to do that, and help you breathe better.
Customer satisfaction is our top priority.

Barbara from Ancaster
Barbara from Ancaster
2 reviews Hamilton, ON

First Review

10/10

NO MORE LEAKY BASEMENT WOES !

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

NO MORE LEAKY BASEMENT WOES !We very HIGHLY recommend RESTORATION 1 Water Damage Experts, especially George Chibani, General Manager, for prompt attention and efficient service in response to our basement leak. After inspection by Tim, a plumbing technician of Thomas J. Birnie & Sons Ltd., George Chibani of RESTORATION 1 was referred to us. The source of a frustrating leak was quickly identified by George with minimal further exploration behind wall and ceiling drywall. The leak was found to be a plumbing issue and was immediately repaired. The Insurance Company's Preferred Contractor's Investigation was unable to provide a definitive source of the leak and suspected Foundation seepage as the cause, which would not have been covered. KUDOS !!! to George Chibani of RESTORATION 1 for establishing the source of the leak so quickly which provided for immediate plumbing repair and the ability to commence drying of those areas affected by water damage. THANKYOU , George.

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Company Response

I sleep good at night when i know i've been able to solve a problem that's been frustrating a homeowners the way it was frustrating you barbara, especially when the insurance company cleaned there hands of this problem and said they would not cover it since it was a foundation leak. I take great pride in identifying the source of the problem and solving it. Thank you for using restoration 1 as your primary water damage problem solvers.

Daniel from Ancaster
Daniel from Ancaster
1 review Ancaster, ON
8/10

Commercial sewage backup.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was pleasantly surprised with how quick someone was on site to help with the cleanup. Within hours of a phone call someone was here to not only assess the situation, but begin cleanup as well. The whole cleanup and service provided was very professional and I wouldn't hesitate to use Restoration 1 again.

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Company Response

we're always happy when our customers are satisfied. We take great pride in getting to the job site as soon as possible, because we know in any emergency situation time is crucial.
Thanks Daniel!

Christine from Ancaster
Christine from Ancaster
1 review Ancaster, ON
10/10

Mold in crawl space

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were very pleased with Restoration 1. They acted quickly and effectively in removing mold from our crawl space. We feel confident in their service and will recommend their company to others.

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Company Response

Thanks Christine!
We're happy that you were satisfied with our service. we always do our best to work efficiently in any job that we do.

Chris
Chris
2 reviews Hamilton, ON
10/10

"George and Restoration 1 Hamilton are incredible and should be your only call if you are ever in need of salvage or restoration work or advice.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"George and Restoration 1 Hamilton are incredible and should be your only call if you are ever in need of salvage or restoration work or advice. George's insight and dedication got us through a difficult situation as quickly and effectively as possible. George was at our home at 1:00 am when our basement was flooded and back the next morning and every morning after until the job was done, working all day in the rain and cold to get out family's life back to normal. Obviously, you are never happy to incur a home flood, but we are extremely grateful to have had George guide us through ours."

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Company Response

It gives me great satisfaction to know that time and time again we at restoration 1 of Hamilton are able to deliver outstanding service.
We try our best to make you forget that a disaster ever happened.
Thank you Chris for choosing Restoration 1.

bob from Hamilton
bob from Hamilton
1 review Hamilton, ON
10/10

We were extremely satisfied with the service that George Chibani from Restoration 1 has provided

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were extremely satisfied with the service that George Chibani from Restoration 1 has provided. He was very quick to respond to our call at 10pm. Was able to find a plumber to quickly fix the category 3 flooding issue we had. He was always friendly and professional, Documented everything perfectly & communicated with the insurance company to take all the stress off of us. The work he did was quick efficient and for the most part noninvasive. We would definitely recommend him and his company to others :)
Thank you again George !

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Company Response

It never gets old to hear the satisfaction that my customers feel in the service that Restoration1 has provided them. It is exactly what we, as a restoration company strive for.
Thanks Bob!

Eve from Hamilton
Eve from Hamilton
1 review Hamilton, ON
10/10

Customer service is an obvious priorty for Restoration 1. We would recommend their services without hesitation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Recently we had the opportunity to contact Restoration 1 to assist us with an abatement.

Upon the initial call for assistance and the urgency required we were impressed the response was immediate.

Within the hour the technician ‘George’ attended the residence, ascertained what was needed and before the end of the day the work was completed both efficiently and effectively.

Customer service is an obvious priorty for Restoration 1. We would recommend their services without hesitation.

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Company Response

Customer service is a top priority at restoration1, and it will always be that way. Our goal is to provide a 5 star service to all our customers.
Thanks Eve.

Mike from Ancaster
Mike from Ancaster
1 review Ancaster, ON
10/10

George told and that he would deal with the insurance company directly

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We recently had a flood in our basement, we called Restoration1, they responded very quickly, George and his crew got to work right away; Before they started the clean-up, George explained the whole process very carefully to us, George told and that he would deal with the insurance company directly and that we had nothing to worry about. If we had any questions or concerns we would talk to him right away. I was very impressed with his demeanour and expertise. They worked in a clean manner, protected the hardwood floors, they covered the furniture and did the job right. All furniture that needed to be protected was immediately taken and put in a dry and safe location of the house. Restoration1 did a great job and were very professional from start to finish. I was very pleased with the work they in my basement, I highly recommend them to whoever needs a Restoration company.

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Company Response

It gives me great pleasure to know that you were satisfied with the clean up and dryout of your basement. Its a good feeling to know that even in disaster situations we're still able to put a smile on our customers face.
Thanks.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoration1 Hamilton

At Restoration 1 we specialize in water damage restoration services. We also offer mould remediation, fire and smoke clean up and storm response services. We take care of cleaning up any water leak with our extraction service and state of the art drying systems. We can help you to remove ...
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