Restoration1 Hamilton

Fire & Water Damage Restoration
31 Bosworth St. Hamilton ON L9K 1N8
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Reviews for Restoration1 Hamilton

Average customer rating:
10 10 (40 reviews)

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Lilly Farquar from Mississauga
Lilly Farquar from Mississauga
2 reviews Mississauga, ON
10/10

Restoration and repairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"We were very impressed with George and his team at Restoration 1! We had a flood in our kitchen and finished basement, which caused significant damage. The team arrived promptly and took care of our home by thoroughly drying out the affected areas and removing all the drywall and ceiling tiles as needed. They were careful to cause minimal disruption to our daily routine and patiently answered all our questions about the process. George is fantastic to work with and he is well versed in handling insurance claims, which helped us through the ordeal. They did an excellent job. We highly recommend their services!"

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Company Response

Thanks for having the confidence in restoration 1 to work on your home in this difficult and stressful time. We do our best each and every time to insure that the homeowner can continue to live their life as normally as possible during the whole process.

Mark from Oakville
Mark from Oakville
1 review Oakville, ON
10/10

I am in awe of how fast things are getting back to normal after George Chibani and his team arrived

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Christmas Day 2014 near midnight we discovered that we had a basement floor drain backup. Worst possible timing, and we thought we were in deep trouble. To my amazement, the doorbell rang half an hour after we called, and I am in awe of how fast things are getting back to normal after George Chibani and his team arrived. In less than a day, the damaged basement flooring and drywall were removed with near surgical precision and the concrete slab thoroughly scrubbed and disinfected. Robust and very effective drying and air circulation equipment were put in place. Absolute care and professionalism in every respect. I would recommend Hamilton's Restoration1 service to anyone without hesitation.
Mark from Oakville, Ontario

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Company Response

Thank you Mark for having the confidence in restoration 1 to look after you home and return it to pre-loss condition. We always strive to do our best in these difficult times.

Mark from Caledon
Mark from Caledon
1 review Burlington, ON
10/10

His restoration crew was top notch at getting the basement back to looking better than it was previously

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My experience with Restoration1 can be described as nothing but positive. I had water damage to my basement from a faulty, leaking dishwasher. I had asked 3 restoration companies for a quote and George from Restoration1 was the first to contact me (within 10 minutes) and advised me he could be at my house within 2 hours to survey the damage. Upon arrival he got right to work as soon as I gave him the go ahead removing the wet drywall and getting the high powered fans and dehumidifiers going to dry out the area. George was easy to contact and came by periodically to check on the progress.

His restoration crew was top notch at getting the basement back to looking better than it was previously. The crew was extremely clean, friendly and courteous. They worked with my insurance company the entire time and made the process really seemless.

I was so impressed with their work that George was my first call when my company had flood damage to our building this past summer during the Burlington rain storm. When I advised George of my situation he told me that he would be more than happy to help and could be at our premises within the hour. George and his crew battled the torrential rain & flooded streets and came out on a holiday Monday to stop a leaking roof and remove a significant amount of water from our building which helped avert what could have been a much larger disaster.

I highly recommend Restoration1!

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Company Response

As always quick response time is essential in order to mitigate the water loss. We work hard to ensure that our customers are taken care of to the best of our ability. In your case Mark, in both cases we were able to provide you with great customer service and that's what we always strive for.
Thanks!

Cheryl in HANNON
Cheryl in HANNON
7 reviews Beamsville, ON
10/10

Water damage

Had a water leak under the kitchen sink (operator error on installing a RO water filter) and was concerned about water damage as my floors buckled and there was clearly water damage on the basement ceiling tiles. George returned my call within 10 minutes and came to see me in less than an hour after my call. He assessed the damage and checked for water damage in the surrounding areas. Incredible service and very professional! Would definitely call him again if needed!

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Company Response

Thanks Cheryl for this review.
Its important to us to arrive in a timely manner to minimize any further damage to your home.
we're happy to hear that you were satisfied with our service and would recommend us to others and that's exactly what we strive for.
Thanks!

Heather from Hamilton
Heather from Hamilton
1 review Hamilton, ON
10/10

I called Restoration1 and they were there within 15 minutes ready to get started. They were super professional and reassuring

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Just after moving into my new home, I had a major sewer backup and had no idea what to do. I called Restoration1 and they were there within 15 minutes ready to get started. They were super professional and reassuring, and my basement is cleaner now than before the flooding. I’d recommend them 100% for quality of work AND customer service. As a first time homeowner, I was overwhelmed and they were amazing throughout the process - making the best of a bad situation and assuring me my home was in good hands. THANK YOU!

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Company Response

We couldn't have said it better ourselves. "Making the best of a bad situation" is what we try to do. We know these situation are very stressful on the homeowner, therefore it is our job to relieve the stress associated with such a loss. Thank you Heather for having the confidence in us to help you make things better.

Barbara from Hamilton
Barbara from Hamilton
1 review Hamilton, ON
10/10

We also would like to thank you for helping arrange the insurance coverage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear George;

Just to thank you for the great job you did fixing up our kitchen after our flood. It looks better than before. We also would like to thank you for helping arrange the insurance coverage. The work was done quickly and thoroughly, with no mess. We would gladly recommend you to others, with special mention of attention to detail, which we really appreciated.

Sincerely,

Barbara

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Company Response

Dealing with insurance companies is our specialty, luckily in this situation we were able to get you covered. We're extremely happy to hear that you were satisfied with the job we did.
Thanks.

tiredofthis
tiredofthis
2 reviews Hamilton, ON
10/10

I am completely ecstatic with the work Restoration 1 did after my water leak.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am completely ecstatic with the work Restoration 1 did after my water leak. What impressed me the most was how they went above and beyond to make me happy. It is very rare to find a business like that anymore. Thanks George for all the great work, and the extra time and effort. If there is a next time, you will be my only call.

1 of 1 people found this review helpful.
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Company Response

Going above and beyond to satisfy our customers needs is the only way we enjoy doing business. Thank you Steve for having the confidence in us to work on your home.
We hope that you choose us the next time.

elaine from Ancaster
elaine from Ancaster
1 review Ancaster, ON
10/10

General Manager of Restoration 1 arrived within one hour of my calling him and worked extremely hard to remedy our water damage.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had a sewer back-up at our home the end of February and had extensive water damage to four rooms. Restoration 1 was recommended to us. George Chibani, General Manager of Restoration 1 arrived within one hour of my calling him and worked extremely hard to remedy our water damage. We found him very thorough and are completely satisifed with his service. He dealt with our insurance agent directly in a very professional manner and dealt with us in a very friendly, caring manner. I certainly would highly recommend Restoration 1.

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Company Response

We work extremely hard to arrive in a timely manner so we can begin the work that is necessary to minimize the damage. It is something we take a great deal of pride in.
Thanks Elaine!

Beth from Ancaster
Beth from Ancaster
1 review Ancaster, ON
10/10

I was pleasantly surprised that Restoration 1 Hamilton returned my call quickly and were able to start the clean-up immediately

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"The prolonged freezing temperatures this winter resulted in a burst pipe above our garage. Knowing that so many others were in the same boat, I was concerned that we would not find help for quite a long time. However, I was pleasantly surprised that Restoration 1 Hamilton returned my call quickly and were able to start the clean-up immediately. Restoration 1 Hamilton provided courteous, efficient service, as well as experience in dealing with insurance claims. Most importantly, their team took pride in their work and did everything to ensure that I was completely satisfied. I can heartily recommend Restoration 1 Hamilton - you will not be disappointed."

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Company Response

Hello Beth!
Hearing you say these things about our company and our service makes us feel great." Customer service is our #1 priority" we don't just say it, we mean it.
Thank for choosing Restoration 1 Hamilton.

Roberta from Paris
Roberta from Paris
1 review Brantford, ON
10/10

My call was answered promptly by Mr. George Chibani who assured me he would arrive within half an hour, which he did

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

On the morning of Saturday, February 15th I called Restoration1, a company I found on the internet, because I had a serious flood in my basement. My call was answered promptly by Mr. George Chibani who assured me he would arrive within half an hour, which he did. He looked over the situation and quickly ascertained the cause of the flood. He went to work immediately and worked until about 7:30 to ensure that the basement carpets and walls were drying and the leak was contained. He arrived back this morning at 9:30 a.m., as he had promised, and continued to work on the drywall in the garage. He provided me with boxes and packing tape for my books etc.
I have been very happy with the prompt, professional service of Mr. Chibani. He took control of a potentially stressful situation and made the best of it. I would happily recommend Restoration 1 to another homeowner.
Sincerely

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Company Response

Hi Roberta!
These situation are always stressful for the homeowner, Restoration 1 takes a great deal of pride in making sure that the disaster is handled in a professional and timely manner, so you can be stress free.
Thanks!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoration1 Hamilton

At Restoration 1 we specialize in water damage restoration services. We also offer mould remediation, fire and smoke clean up and storm response services. We take care of cleaning up any water leak with our extraction service and state of the art drying systems. We can help you to remove all the water, dry your carpets, floors, walls and furniture to restore your home or office to its original condition or even better. We perform restoration services for both residential and commercial properties. No job is too big or too small for us. Since we work with the insurance company, but not for the insurance company, our commitment is to you, the property owner and your needs. Restoration1 will take complete care of you and guide you through the entire process of getting your property back to normal as quickly as possible.

CATEGORIES
Fire & Water Damage Restoration, Mold Detection & Removal, and Basement Renovation
SERVICES
WATER DAMAGED HOMES, FLOODED BASEMENT, SEWER BACKUP, DRAIN BACKUP, FIRE AND SMOKE, MOULD REMEDIATION. WE CLEAN UP, DRYOUT AND COMPLETELY RESTORE TO PRE-LOSS CONDITION. EMERGENCEY, 24/7/365/.INSURANCE CLAIMS, WATER EXTACTION, CARPET REMOVAL, CARPET CLEANING, HARDWOOD FLOOR DRYOUT, CARPET DRYOUT, DEHUMIDIFIERS, AIRMOVERS, AIR SCRUBBERS, INJECTIDRY, EMERGENCY RESPONSE, MOULD REMOVAL, RESTORATION, MOULD, FROZEN PIPES, SINK OVERFLOW, WASHER OVERFLOW, DISHWASHER OVERFLOW, STORM DAMAGE.
BRANDS
Facebook.com/Restoration1Hamilton
SPECIALITIES
Water Damage remediation and restoration Fire and Mould remediation and restoration Home renovation
WEBSITE
http://hamilton.restoration1.ca/
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
INSURANCE CLAIM, CHEQUE, CREDIT CARD, CASH
LICENSES
WRT, FSRT
MEMBERSHIPS
IICRC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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