Restoration1 Hamilton

Fire & Water Damage Restoration
31 Bosworth St. Hamilton ON L9K 1N8
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Reviews for Restoration1 Hamilton

Average customer rating:
10 10 (40 reviews)

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Sarah in Hamilton
Sarah in Hamilton
1 review Burlington, ON
10/10

Water damage, burst water pipe in basement

Thank you to George and his team for taking care of our water damage due to a burst water pipe in the basement. We were very pleased with your quick response and thorough approach to the initial phase of taking away the debris and using preventative measures to prohibit the growth of mold. And we appreciated your conservative approach to removing only what was necessary to keep the cost down as this was being financed by ourselves. We were impressed with the workmanship and care that you took while being in our home. Thank you for carrying out the work to an excellent standard and for being so pleasant, trustworthy and accommodating.

1 of 1 people found this review helpful.
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Company Response

Thank you so much Sarah for taking the time to write this wonderful review and for giving us the opportunity to be of service to you during your emergency. It was our pleasure helping you through this difficult situation. Warm regards from all of us at Restoration 1!

Nina  in Toronto
Nina in Toronto
1 review Toronto, ON
10/10

7 Mary Street, Hamilton, ON L8R 1J6

There was a sewer back up in the building. The plumber recommended Restoration 1. George Chibani came promptly and the clean up was done the same day. he then proceeded with repairs and restoration. Everything was done very nicely, and in time. George kept me updated all the time. His crew is very polite and knowledgeable. I would highly recommend George and Restoration 1 for any future work.

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Company Response

Dear Nina! It was a great pleasure for us helping you with the sewage emergency and the rebuild in your building. We are happy to hear you are satisfied and appreciate your wonderful recommendation greatly! Thank you again for choosing Restoration1..Best Regards!
George and Team

Renee from Hamilton
Renee from Hamilton
1 review Hamilton, ON
10/10

Raw sewage, back flow sludge, basement clean up.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Raw sewage and back flow sludge!
there was raw sewage, sludge backed up through the pipes that filled the basement wash basin and had spilled onto the floor! Yuk!
In a panic I called the city of Hamilton they came and had the pipes cleared, then had owner George Chibani from Restoration 1 to the rescue! Within a half an hour later George and Chris quickly took care of everything and had the basement completely cleared, cleaned, disinfected and drying in no time.. I am very please with their work, and highly recommend Restoration 1.
Everything was back to normal.. Phew!
Thank You City of Hamilton, and a great thank you to George and Chris at Resteration 1 for a professional speedy recovery!

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Company Response

Thank you Renee for your positive review! Having Sewage backup is an unpleasant situation for any home owner. We are happy we got in at the right time to clear and disinfect it before further damage is caused to your basement. Please know that we are here if you need our assistance in the future.
Regards! George

Nancy in Hamilton
Nancy in Hamilton
1 review Hamilton, ON
10/10

Basement Water Clean-Up

A faulty pressure valve on our hot water tank resulted in a flood in our finished basement causing significant damage to the rug, baseboards and some furniture. George, from Restoration 1, responded within a half hour of receiving notification from our Insurance Company. That same afternoon, the crew began the clean-up and by early evening the basement was thoroughly clean (with all of our belongings put in storage) and on it's way to drying out with fans and a large dehumidifier. My husband and I were extremely impressed with the high quality of work that was done in such a timely fashion. We were equally impressed with the courteous and friendly service of this company. We highly recommend Restoration 1 to anyone with major water damage. Thank you George and crew!

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Company Response

Dear Nancy, I am very pleased to hear that you are extremely happy with our work and service. We pride ourselves on being the best in this business and reviews like yours validate that. Thank you for taking the time to review Restoration 1 Hamilton. Please call us if you need anything else!

Paul F. from Hamilton in Ancaster
Paul F. from Hamilton in Ancaster
1 review Hamilton, ON
10/10

Extensive water damage in basement

I woke up on a Monday morning to discover that a water pipe burst in the ceiling of my finished basement. There was extensive water damage in the ceiling, walls and flooring. My insurance broker suggested that I contact George at Restoration 1. She advised me that George comes highly recommended.

George showed up to assessed the damage. In the same day, the damaged ceiling, drywall and flooring had been ripped out and fans were placed in my basement.

The entire renovation was very smooth as George and his team were professional, trustworthy and tidy. No stress on my part.

The rec room looks amazing! - new drywall, ceiling, flooring, carpet and painted walls! Thxs George and team!

1 of 1 people found this review helpful.
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Company Response

Thank you Paul for your review! We do our best every time to address our customers' needs in a timely manner and make it easier for you to forget that a disaster ever happened.
It was a pleasure serving you, thank you again for choosing Restoration1 Hamilton!

Kim in Oakville
Kim in Oakville
1 review Oakville, ON
10/10

Mold Removal. Drywall & Painting

Like many people, damage to our homes is something no homeowner wants to deal with. I experienced extensive damage in my garage due to a constant water leak caused by my air handler. After seeing falling drywall & mold showing up, I knew it needed to be restored in a timely manner to prevent further damage from happening. I’ve never used a restoration company, so this was new territory for me. I contacted a company to obtain an estimate. I was shocked when I received the estimate! I could put my daughter through a couple years of university for that price. Doctors always say, important to get a second opinion and that’s what I did. I googled HomeStars and read the wonderful reviews about Restoration 1. I contacted George to book an appointment. To my surprise he wanted to come the same evening to take a look at damage in my garage and take measurements. I received the estimate the next day. This time it was a pleasant shock, the estimate was a savings of over half the amount from the other company. The work started on my garage the next week. The process was seamless … the workmanship was bar none! If anyone is dealing with Restoration issues, trust me George and his team at Restoration 1 are definitely the company you want to work with. I will recommend Restoration 1 to anyone facing restoration work. George and his team set the bar high ~ almost impossible for other companies to compete with the professionalism Restoration 1 represents. Thank you George and your team for making my garage pretty and safe again, I appreciate everything you did. You guys are awesome!

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Company Response

As always, It is our #1 priority to provide our customers with first class service. We are very happy that we were able to exceed your expectations and give you your garage back in a timely manner.
Thanks Kim.

K. Kock from Hamilton
K. Kock from Hamilton
1 review Hamilton, ON
10/10

Mould remediation

George was effective, efficient and very professional. George and his staff were very knowledgable, clean and respectful of my property. The job was quoted and completed as discussed. I would highly recommend this company for and water damage or mould removal issues.

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Company Response

Thank you Kim for you positive feedback!
We were happy to assist you and get the mould cleaned up quickly!

Paul from Burlington
Paul from Burlington
1 review Burlington, ON
10/10

Water Damage Repair

After water overflow in the laundry room and flooding in the basement, I called Restoration1 and they arrived in 45 minutes. All the damaged goods were removed and the drying process begun. After the drying process was complete, in three days, they set about restoring everything back to normal. It is very hard to find a contractor you can trust. My wife and I would highly recommend Restoration1. Thanks to George, John and Jason for a job well done.

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Company Response

Thanks Paul for sharing your positive experience! I am
glad we were able to help in your time of need and we're extremely happy to hear that you are well satisfied with our team's job. Thank you for your recommendation and for your trust in us!
George-Restoration1 Hamilton

Jody from Hamilton
Jody from Hamilton
1 review Hamilton, ON
10/10

My husband and I cannot thank Restoration 1 enough for their detailed work and efficiency in understanding our needs and completing the work quickly

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My husband and I cannot thank Restoration 1 enough for their detailed work and efficiency in understanding our needs and completing the work quickly. We had water damage and needed to have our entire bedroom ceiling fixed. As new and first-time homeowners, we were nervous and upset about the whole situation. After making multiple calls to various companies, George was the first to call us back and arrived immediately to assess the situation. They showed empathy for our stress and worked diligently to complete the task ensure we understood all details of the work. After a month of sleeping in our attic with our new puppy we couldn’t be happier to be back in what feels like an entirely new room with a new ceiling, light fixtures and paint job! The work was impeccable and they completely cleaned up, put our furniture back together and in place. George returned the next week to make sure that we were 100% satisfied. I would absolutely recommend them to anyone looking for a team of reliable, friendly and skilled professionalsJ Jody

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Company Response

Its our pleasure to service customers who are faced with such a painful and stressful situation. We take pride in what we do, we treat your home as if its our own. When customers give us this kind of feedback, it brings a smile to our face.
Thank you Jody!

Bert Silva from Oakville
Bert Silva from Oakville
1 review Oakville, ON
10/10

Sewage backup/flooding clean-up.

Had a sewage backup/flooding in the basement at midnight. Called Restoration 1 Hamilton and they took my call and booked me an appointment for the first thing in the morning. They showed up promptly and did an exceptional job. Thanks Chris & George! :)

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Company Response

Thanks Bert!
We're extremely happy when our customers are happy.
We strive to be no.1 at what we do, continued positive feedback from our customers makes us work even harder.
Thank you for choosing restoration1.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoration1 Hamilton

At Restoration 1 we specialize in water damage restoration services. We also offer mould remediation, fire and smoke clean up and storm response services. We take care of cleaning up any water leak with our extraction service and state of the art drying systems. We can help you to remove all the water, dry your carpets, floors, walls and furniture to restore your home or office to its original condition or even better. We perform restoration services for both residential and commercial properties. No job is too big or too small for us. Since we work with the insurance company, but not for the insurance company, our commitment is to you, the property owner and your needs. Restoration1 will take complete care of you and guide you through the entire process of getting your property back to normal as quickly as possible.

CATEGORIES
Fire & Water Damage Restoration, Mold Detection & Removal, and Basement Renovation
SERVICES
WATER DAMAGED HOMES, FLOODED BASEMENT, SEWER BACKUP, DRAIN BACKUP, FIRE AND SMOKE, MOULD REMEDIATION. WE CLEAN UP, DRYOUT AND COMPLETELY RESTORE TO PRE-LOSS CONDITION. EMERGENCEY, 24/7/365/.INSURANCE CLAIMS, WATER EXTACTION, CARPET REMOVAL, CARPET CLEANING, HARDWOOD FLOOR DRYOUT, CARPET DRYOUT, DEHUMIDIFIERS, AIRMOVERS, AIR SCRUBBERS, INJECTIDRY, EMERGENCY RESPONSE, MOULD REMOVAL, RESTORATION, MOULD, FROZEN PIPES, SINK OVERFLOW, WASHER OVERFLOW, DISHWASHER OVERFLOW, STORM DAMAGE.
BRANDS
Facebook.com/Restoration1Hamilton
SPECIALITIES
Water Damage remediation and restoration Fire and Mould remediation and restoration Home renovation
WEBSITE
http://hamilton.restoration1.ca/
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
INSURANCE CLAIM, CHEQUE, CREDIT CARD, CASH
LICENSES
WRT, FSRT
MEMBERSHIPS
IICRC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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