Flooded Basement complete with mould...
Having a flooded basement has got to be one of homeowners biggest fears. Our flood destroyed a bedroom, the 3 piece ensuite bathroom, and part of the main room in the basement. George and Robert came in less than an hour from when I called, they quickly assessed the problem and began work immediately. They walked me through every step to make sure I understood exactly what was going on. There were no surprises. They purged all damaged items, saved everything they could. The mould was bad behind the shower stall and they thorougly took care of it. I went from being totally overwhelmed to 100% calm and confident that everything was going to be ok. They worked incredibly fast and with care so that my teenaged daughter could have her room back. They are genuine and honest. They took care of EVERYTHING, and were 100% respectful and professional. Both my husband I are incredibly happy with their work and would recommend them to anyone who requires restoration services.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Deborah!
Thank you for taking the time to review Restoration 1 Hamilton. Great to know that you are extremely pleased with our work and service. As a company that takes care of emergency situations like your flooded basement, our main goal is to alleviate the stress on homeowners and to take care of the damage as quickly and efficiently as possible to prevent further damage or Mould from spreading into your home, always keeping open communication and honesty top of mind.
Thank you greatly for choosing Restoration1 Hamilton and referring us to other homeowners.
Regards,
George