Ontario Downspout Service

This is the 2nd time I've used Ontario Downspout Service Inc.. I am very happy with the work Mark and his crew performed. They used very high quality roofing materials, which was outlined clearly in the contract. When they found rotted wood they showed me and replaced it to ensure I qualified for the warranty. The clean up was incredible. I would highly recommend this company to anyone. I will be seeing Mark again in the fall for my annual eavestrough cleaning. Thank you again Mark.

We had Mark replace our downspouts a few years ago, and when we realized we really needed to replace our roof, we called him and didn't even really consider anyone else. As usual, Mark, Hector, and the team did an amazing job. We were kept apprised every step of the way and they didn't even complain when we wanted a specialty product that needed to be special ordered (reflective shingles to keep the house cooler). Mark went above and beyond to make sure we got the product we wanted and that it was installed correctly. I can't say enough good things about Ontario Downspout and I'll definitely be using them (and recommending them) any time I need roof work done.

It was a pleasure to work with Mark and his team at Ontario Downspout Service. My grandmother had an urgent matter that needed taking care of in her roof and Mark was very quick to respond and gracious with his time taking care of our issue. I would highly recommend Ontario Downspout to anyone that needs roof repairs or a new roof all together.

Mark and crew were very conscientious in completing my eavestrough work, they only use top notch quality materials. They cleaned up after the job was completed. Mark was on site the entire time ensuring everything went well. I would highly recommend them. Thank you again.

Part of our down-pipe on the second story just fell off and we now had a hole in our eaves where it used to be attached. Our neighbour had just hired Ontario Downspout 3 weeks prior to replace his eaves system and I could see the quality of the work they did for him. I called and discussed the option to repair or replace our system. I got great advice on the pros and cons of each option and decided that our builder-grade system was on its last legs. Because we had a hole in our eaves, they scheduled us quickly to minimize damage due to the missing piece. I really appreciated the sense of urgency that they gave to our problem and it gave me great peace of mind. I was worried about the colour options and was pleasantly surprised to see all the colour choices. I found one that perfectly matched our metal roof. It looks like it was part of the original roof and it makes the house look more custom. I couldn't be happier with the end result. Neighbours have stopped to comment on the colour and how nice the new system looks. The new eaves and down-pipes are bigger than the old ones and are now properly positioned to direct the water from the house. It may not be the most exciting thing to get new eaves but the peace of mind that the water won't run into my basement is priceless. Thank You to the whole team at Ontario Downspout Service for your fast, excellent work.

I found Ontario Downspout Service Inc. through a simple google search, and it was a very positive experience. I couldn't be happier with their work. Harvey and Mark were very knowledgable and great to deal with. The crew was professional, polite, cleaned the job site completely and gave me a beautiful whole new gutter system that will help ventilate and protect my home from moisture. I am most appreciative of their work and the results. I am delighted I chose this company and would recommend them highly to anyone in need of a new fascia, soffits, eaves and downspouts installed to the highest standards.

I am thrilled to share my exceptional experience with Ontario Downspout Service Inc. I am delighted to provide this glowing testimonial for a company that truly deserves recognition for their exceptional work.

Right from the initial contact, Mark showed a level of professionalism and promptness that instantly put my mind at ease. They scheduled an estimate visit on the very same day I reached out, displaying their commitment to customer satisfaction. This attention to detail and responsiveness gave me the confidence to proceed with their services.

When the installation day arrived, Mark and his team promptly arrived at our doorstep early morning, ready to start the project. Their punctuality was just the beginning of a flawless execution. Every member of the team displayed a remarkable work ethic, diligently working to replace our gutters and downspouts efficiently and effectively.

What truly sets them apart is their unwavering commitment to going above and beyond. Not only did they flawlessly install the new gutters and downspouts, but they also went the extra mile to ensure that our entire drainage system was functioning optimally and also left the place perfectly clean at the end of the day.

The quote was competitive and the final cost was exactly as discussed during the estimation. There were no hidden fees or unexpected expenses, which further reinforced their transparency and integrity. Overall, our experience with Ontario Downspouts Services has been nothing short of exceptional. Their punctuality, expertise and dedication left a lasting impression on us. We wholeheartedly recommend Ontario Downspouts Services Inc to anyone in need of gutter and downspout replacement services. They are a reliable and trustworthy company. Thank you, Mark and the team for providing a seamless and remarkable experience from start to finish!

Mark and team responded immediately to my call. They redesigned my side gutters taking into account a difficult slope and prioritized the fix in their schedule. Professional and great quality work.

Mark and his team at Ontario Downspout Service (ODS) are true professionals.

My wife and I had been living through a nightmare scenario with our rooftop terrace which had leaked through all 4 floors of our townhouse. We had repeatedly tried to fix our leak over the previous year with other contractors to no avail.

We engaged ODS to replace our flat roof membrane and scupper which had been the source of the leak. Mark navigated a very complex scenario with adjoining neighbours to install our new roof. ODS even installed a custom scupper that allowed for increased water volume.

We have had heavy rainfall since then and our water issues are finally solved. Thanks Mark for saving us!

First and foremost, the new gutters look great and are a needed upgrade. Mark and Harvey were attentive, respectful, courteous and prompt. They under promised and over delivered. I wish all service experiences were like this. I already asked them back in late fall for an inspection and cleanup.