This is a long overdue review. Michael came to our home in June 2019 to repair our roof. It was a stressful time (moving into a new home) and he handled tight timelines and (lots of) questions with grace. We were very happy with his work and his quick response time. He's a true professional.

We had an issue develop after the initial roof tune up (on a different roof) and he was there immediately. He diagnosed and fixed the new problem and we haven't had an issue since!

We highly recommend him! Thank you again for your hard work, patience and integrity. 

We’d like to thank Michael very much for the superb service He provided us with. Michael explained the process for the repair and put us at ease that he’d be able to fix our roof repair in a timely matter. He delivered! We received top notch service from the beginning to the end of our repair. It’s hard to find honest and talented people like Michael in our world. I can’t thank Michael and his staff enough for their kindness and support throughout this process.
We are very grateful. Best Wishes, Angie and family

From the beginning, it was clear that Quality First operates on a level above the others. Our flat roof was very old and had some tricky issues to work around. Michael's proposal on how to address the issues made clear his level of expertise. (We'd had other estimates, which were lower, but left open the possibility of continued issues down the road.) Michael was very clear in explaining the reasoning behind his proposal. Our roof started to give way before work was slated to begin. Michael put us on his emergency list and was able to squeeze us in between jobs. His crew was ready and waiting each morning before their start time. Everyone was very friendly. Despite all the debris, they kept the area around the house very tidy, which was much appreciated, as many small children play in the street on our block. Unsolicited, multiple neighbours commented on the crew's attention to detail. Throughout the job, Michael kept us updated and provided photos of their progress. We had an additional issue unrelated to the one for which we hired QF. It was an ongoing issue with the porch roof that the previous owner of our house was unable to resolve. Michael's crew assessed the issue and addressed it quickly and easily in between working on our flat roof. No additional charge. Without a doubt, if we needed to do it all over again, we'd call Quality First.

It was a pleasure working with Quality First...if rebuilding a roof is ever a pleasure! They came to repair a poorly built flat roof, and the job turned out to be a lot more complicated when they found the roof had been leaking for years and was pretty much rotten. They accommodated a new schedule to suit the emergency, worked diligently and honestly, and now the new roof looks like a piece of art! Michael was communicative and clear from the beginning, the workspace was kept clean at all times and the price was fair and competitive. I would definitely recommend this company to anyone.

Needed a new vent installed for a bathroom fan. Everything handled online and contactless from the quote to positioning the vent using satellite image of roof to photos of the final product. They also inspected the roof while they were up there so no other problems for winter.

We needed urgent repair of our roof after the recent strong fall storm had ripped off several of our shingles.

Fortunately we got in touch with Quality First Roofing, who were recommended to us by friends some time back. Our call was answered by friendly customer service, who assured us that someone would come out to inspect our roof as soon as the weather permitted.

They kept in touch with us to make sure that we would find “a window” between the snowfalls and freezing temperatures to get the repairs done safely.

The roof has now been repaired for the winter but is in need of a full replacement. That comes as no surprise to us. It had been done by another company and had reached its lifespan. Several shingles had come loose and had flown off in recent years.

We appreciate the prompt, friendly and reliable service Quality First Roofing has provided at a fair price and have decided to have them replace our roof in spring.

We want to make sure the flat roof on top of our front porch is water tight. Michael is recommended to us by my brother in law. Michael and his team were on time and on budget. The team members were very polite and professional and they cleaned up after they finished. We are happy about their work and will recommend Quality First Roofing to family and friends.

Linda

Michael was very responsive, knowledgeable,accommodating and efficient from the first contact through to the completion of the job. The crew was skilled and professional and did a perfect cleanup afterward. I highly recommend this company.

We had used this company previously for a roof repair and we were very impressed with Michael and his service at that time. So when we noticed water dripping into the interior of our home we called Quality First Roofing again. They were very prompt in returning our phone call and within 6 hours Michael came and was able to repair the wind damage which had occurred in a different section of our roof. He checked the entire roof and showed us pictures of the roof before and after his work was completed. We were just as impressed this time as we were almost two years ago.

Michael and Tatyana did a great job. Quote was reasonable and saved me $1500 by not having to disconnect the roof top a/c unit. Clean up was spotless and crew did a great job. I own a commercial building in Quebec with 100+K square feet of flat roof and would definitely use Quality First for work there.