Quality First Roofing

Called them, not even 5mins later I got a call back with an estimate. Two days later Mike was at the house, went up the roof, showed me photos told me what needed to be done and the work was completed in an hour and 15mins!

Very easy to deal with, no BS sales pitches and very prompt and punctual.

Would definitely recommend to people who need work on their roof.

And price is very reasonable.

Michael and his team at Quality First Roofing were friendly and helpful when we called about a leak in our roof. They were prompt in setting up an appointment (for the very next day) to evaluate the damage and give us a quote. They were very efficient and professional while they were on the job. They did excellent work and the final product was amazing. We would highly recommend them. They took a huge load off of us and we are very thankful for all their hard work. Thank you again Michael and the team at Quality First Roofing.

Quality First Roofing is a very apt company name as it is truly what Michael, the owner, stands for and behind.
I contacted the company via email and within 2 hours I received a call from Michael and he came the same day to check the roof and provide an estimate. Excellent, speedy responsiveness.

Michael came in person - no pushy salesperson to deal with. I was very pleased that he, the owner, was the one giving the estimate. Dealing with sales people is very stressful for me, as they only have one thing in mind - making a sale - and often misrepresent the scope of the project due to lack of knowledge and lack of caring about the customer period.
Within a few minutes of speaking with Michael, I felt a sense of trust and honesty that is almost impossible to find nowadays. I felt that he would do what he said he would do and only what needed doing. With most trades, you frequently are left with a sense of unease and wondering whether you picked the right company or not and often cross your fingers hoping that you made the right decision and will not get ripped off - once again.

Michael and the crew showed up on time and did a fantastic job from start to finish. They put tarps everywhere and - something I had not seen before - put plywood sheets over the windows and anything else that could be potentially damaged by the falling debris - plants, water hoses, window wells, etc. I watched them work on and off all day and even with my untrained eye, I could see the attention to detail and the care that they took in removing the old roof and installing the new shingles while not damaging the property, plants, etc.

They worked hard all day. Any breaks they took were very short.
Finally, the roof was done, the vents and flashings were replaced and caulked and it all looked great.

The cleanup was equally impressive. Considering that they were all men, the attention to detail during this process was amazing. It looked quite a mess before. Once they were done, one would hardly know that any work had occurred on the property. They checked every inch - driveway, grass, patio, flower beds, window sills. They even went to the neighbour's driveway and made sure that there was no debris or roofing nails on their property.
Michael also came by during the day to make sure everything was going well. I don't recall ever having a company owner do that because they simply don't care how it's going. In fact, most owners don't show up at all (except to collect the cheque, of course). All you get is the crew and you hope that they were made aware of what they were supposed to do and that they know what they're doing.
Michael also came at the end of the job and actually went on the roof to check on the work that was done and attended to a few minor details.
Lastly, Michael did not once push for me/or ask me to put a review on Homestars. He actually does not need Homestar reviews as, for him, word of mouth will ensure that he has plenty of work to do.

Most of the time, after I have some work done on the house, I breathe a sigh of relief that the experience is over and that the house has come out of it unscathed.

This time, I was actually impressed and patting myself on the back for finally coming across a trustworthy company that actually cares about the quality of the work that they perform and have actual work ethics that are sorely lacking in a lot of trades.

On the basis of the above, I wish I could have given a 12/10. Don't waste time trying to find the right roofing company, just pick Quality First and you will not be disappointed and will know that Michael will stand behind his work.

Francine Sweetman

Quality First Roofing provided outstanding service and workmanship. Our roof started leaking in some heavy rains. I called Quality First Roofing and Michael got back to me right away, came the next day to do an estimate and arranged to move my job up because of the leak. A week later they came and the job was completed in one day. Michael

Michael quoted me for the work quickly, and actually was able to bump me up by two weeks over his initial estimate as my roof was leaking an it was slated to rain within the next few days. His team was courteous and professional and went out of their way to make the work go smoothly. Would definitely recommend Michael and Quality First Roofing.

March 31, 2017

Review: Quality First Roofing

We are entirely pleased with the workmanship and materials in the installation of a new roof on our residence. Michael met with us and provided an estimate that specified the type of shingles, underlay, ice and water protection and replacement vents. He also replaced a skylight with a product better than the original. We were able to research each of these suggested materials before agreeing to his offer (we had several to compare).

We appreciated the way Michael dealt with us through the entire process from initial meeting to completion of the job. Michael’s crew onsite were courteous and respectful of our home. When on site they worked efficiently as a team. They paid careful attention to details and finished up well. They left our property clean swept.

We recommend Quality First Roofing without hesitation.

Alan and Doris

Michael and his team were on time, on budget, and always courteous. Michael oversaw the work and completed our roof in record time...working until dusk to finish the job. They also installed a new skylight and provided extra venting. The cleanup was also fast and efficient. This is a company we highly recommend. Honest and Professional! Thank you Michael.

So my neighbor brought over a shingle from my roof that must have blown of in the recent heavy winds. I called Michael, and he let me know exactly what would be involved, and what the cost would be (assuming they found nothing else wrong). I called him at a little after 9AM, and a repair van was at my house by 11AM!! I was really worried that because of the rain I would end up with a leak, and he took my stress seriously. the repair guy showed me pictures of what was wrong before starting, and when he was done showed me pictures of the completed repair. He also did a roof inspection, which showed that nail hiles on the flashing around the roof vents wasn't calked when the roof was re-done several years ago, so he took up calking and fixed all those as well. Quick, efficient, polite, and exceeded my expectations 100%. I will be calling them in the future for any repairs and definitely for when the roof eventually does need replacing.

Michael and his team arrived promptly at 8am and worked to replace my roof. They got the entire job done in one day, as promised, and at the amount quoted. They left the property as clean as it was when they arrived.

Michael is very straightforward to deal with, and seems sincere in his assurances of quality and willingness to guarantee his work. I would definitely recommend him to others.

We had a few shingles that needed replacing, and Michael was able to come by and take care of it the same day. He was very helpful and professional and even took a look at the rest of our roof and gave us tips and fixed up areas we hadn't known about. We would recommend him in future. Thanks!