Low level deck installation beside pool
- Approximate cost of services:
- $10,000.00
Low level deck installation beside pool
Replace deck floor and put in a glass railing.
we never showed up because you cancelled the project a few months back. we offered to wait til next year to do it which you declined. That offer still stands by the way. The deposit that you gave is non refundable as stated on our paperwork. There is significant time and money invested in a project before the startup. If you wish to reshedule again not a problem.
I am sorry we left a bad taste in your mouth,,,,i believe i did talk to you and indicated that thru some lack of communication your yard did not get cleaned up as quick as possible, I though the cleanup crew was already there i believe the day you called they came either that day or the day after.
Again I apologize and We are very glad you are happy with the deck. We rarely have have a complaint about the quality of the deck.
Thanks for the kind words....now you are all set.
Thanks Brandon I really don't know what to say to such kind words. I really take pride in our group it is hard to find and assemble the guys we have. I know they will be very happy to read this.
Thanks Terry we are very proud of your deck. It is beautiful. It was our pleasure to put the finishing touches on all the hard work that you have done in landscaping etc. ENJOY!
This job was only completed a few days ago. It was only a repair. Your deck is not totally level that could never be accomplished without ripping it totally out. You were very happy the day it was finished as I talked to your husband. We fixed many things that were not included in the scope of work paid for. As for not responding to your call it is Sunday (father's day ) you called on late Friday I was going to come by on Monday. I can't come by if I'm not in town. Throughout this process you have at times seemed under the influence of something when we talked. It is unfortunate that you would try to bring down our name and excellent reputation with these ridiculous accusations. I personally talked to you the day it was finished you told me how happy you were. Now 2 days later this. It is absurd.
I have never had this type of response from a customer.
even if you have a reason for a complaint you voiced it late on Fri it is now sunday how fast would you like me to come. You have also given no time to address your concerns before posting this review. I am sure future customers will see this review for what it is. B.S.