Bella Flooring Plus

Floor Retailers
Scarborough ON M1P2L7
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Bella Flooring Plus
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81%

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Reviews for Bella Flooring Plus

Average customer rating:
7.3 10 (25 reviews)

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Mandy from Toronto
Mandy from Toronto
1 review Toronto, ON
0/10

Flooring/Carpeting (estimate)

I was very disappointed with my interaction with the company. Because this renovation is for a condo unit, we needed to be very diligent regarding getting approval and had a need to uphold certain standards. We were extremely straightforward with the standards and had even brought a copy of the floor plan (official version from the developer). After all of that he quoted us a price which we thought was reasonable. To be honest the only reason we went with him was because his was the only company that was able to do both carpeting and laminate flooring. It was our way of trying to minimize the hassle of dealing with multiple companies. Once we put down money for a deposit he then immediately told us he needed to charge more because of the standards we requested. It was a couple hundred more so we just bit our tongue. Unfortunately that wasn't the end of it, he then showed up for an official estimate and said that our floor plan didn't match and wanted to charge us another couple hundred more. At that point we said no and he refused to return our deposit. In the end he ended up charging us $200 for the estimate. We have had this condo renovated many times in the past 20 years yet, we have never had any company tell us that our floor plan was not "to scale" or accurate. In fact, we ourselves have made measurements and can attest to this floorplan being accurate. I would NOT recommend this company under any circumstance. I can not say as to what their work product is but I refuse to do business with a company that lacks basic ethics.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Greg & Claudelle Flett from Toronto
Greg & Claudelle Flett from Toronto
7 reviews Toronto, ON
2/10

Ceramic and hardwood

Great job on our hardwood floor but having several issues with the ceramic tiles in the kitchen. A few tiles have had to be re-done and a couple more have come loose. Taking a while for them to get someone over to fix the issue. I realize they are busy but I have already paid and expect warranty work to be addressed in a timely manner.

Review has 1 previous version
Approximate cost of services:
$3,500.00
0 of 1 people found this review helpful.
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Paul Shishis from Scarborough
Paul Shishis from Scarborough
1 review Scarborough, ON
10/10

Main Floor and Stairs

I would like to thank Bella Flooring personnel for such a magnificent job in restoring hard wood flooring
Added to the hardwood stairs and landing
Great rates as well workmanship completed *
Thanks once again for a wonderful job/s.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Paul. we are here to serve wonderful customers like you. Thanks again

Alex Z from ??????????
Alex Z from ??????????
2 reviews Markham, ON
10/10

laminade flooring

I had my basemet flooring done with Bella Flooring. Nice showroom and great selection, very professional sales team gave me a lot suggestion. Came to my house do a free estimate and did a great job. Very satisfied with their service and highly recommand.

Approximate cost of services:
$1,600.00
2 of 2 people found this review helpful.
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Company Response

Thank you Alex. we are here to serve wonderful customers like you. Thanks again

Denise Charest from Pickering
Denise Charest from Pickering
2 reviews Pickering, ON

First Review

10/10

Hardwood Floors

I had stairs, one large bedroom, one small and a hallway installed with hardwood flooring. The finished product was very nice. Very reasonable compaired to other flooring companies, especially with the stairs and rails!

Approximate cost of services:
$7,600.00
3 of 3 people found this review helpful.
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Company Response

Thank you Denise..

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