Integrity Roofers Ltd

Integrity roofers and its crew conducted themselves with the utmost professionalism from day 1 through to completion.

They were very efficient yet thorough with their work and delivered a very high-quality roof within budget and expected timelines.

I would highly recommend integrity roofers to anyone looking for a new roof or repair.

- Lee G. (Toronto)

This past spring we had some work completed in the attic which resulted in old insulation becoming embedded inside the soffits and replacement of the soffits was required. From first contact Shay kept us up to date on the status of when he expected the job to be scheduled and immediately upon completion we were contacted to ensure the job was completed to our satisfaction. It was a challenging job as this area has a pool below it but the Integrity crew did an excellent job and left our property in pristine condition. We would not hesitate to recommend Integrity Roofers to other home owners.

I was given Integrity Roofers name by someone that had already had their roof done by them and who was very pleased with their work. I requested a quote via phone and within 24 hrs. I had a written quote in my hands. The day of the job the crew showed up bright and early introduced themselves to my wife and I and then started working. It was noisey to have the roof done but the day was a very good experience. Our house is approx. 1400 square feet with 3 roofs. The crew stared at 8am & was finished by 6:30 pm.There was no garbage,nails or wrotten shingles left around the house when everything was done. The owner Shay Barat of the roofing company stopped by to introduce himself and check on the job to make sure me the customer was satisfied with the work. Well my wife and I are very satisfied with are experience dealing with Integrity Roofers and would highly recommend the company to everyone who may need roof repair done. Thanks Integrity for making our experience enjoyable.

Integrity Roofers replaced my chimney flashing and removed and shingled over a vent stack - two items that I been putting off for too long, partially because of the trouble I've had in past retaining contractors to take on relatively smaller jobs such as these. Most companies I contacted ignored my inquiry or indicated they were too busy. With Integrity, I was given a quote within hours and the job was completed within a couple days. The repair person was courteous and tidy. The before and after photos were a nice touch!

From the initial quote to completion of our roof we've been exceptionally impressed with Integrity Roofing. Cory explained both the quote and the process involved thoroughly and clearly answered every question we had. Shay kept us informed as to when supplies would be delivered and the work would start. The work crew arrived on time and were both professional in their work and fastidious in their clearing up at the end of the day. Even the guy who came to collect the bin the following day took a broom from his truck and swept the driveway! Quality materials and quality workmanship—a job very well done!

Professional service from the initial meeting to the project completion. Very good warranty. Clear explanations from the project manager. We were kept informed of the project schedule, aside from being informed of when the project was actually completed.

Integrity Roofers certainly lived up to their name. They were a very professional company, from their contracts to their product offerings. My roof had sprung a few leaks in the past year and it was time to get it fixed.

I met with Michael to assess my roofing situation. He allowed me to explain what I was looking for and gave me several options to choose from. Michael was very thorough, taking into consideration all my criteria. After a thorough consultation, we came to an agreement on what was to be done. He drew up a contract and we met a second time.

Before the second meeting, Cory, one of the tradesmen, came by to start the work. He was very friendly and professional. He asked me if I was ok with heights and invited me to come up on the roof so he could show me first-hand the many problems with my roof. He said it would be better than taking photos and showing them to me on a screen. I was shocked at the state of my roof: shingles were missing, tiles worn down, riddled with holes, nails popping, bare wood showing through. Cory pointed out a particularly bad part of my roof where there was a hole under the shingles due to poor construction. He called Michael, who showed up within half an hour.

Michael explained the nature of the problem due to poor design and incorrect materials used. I found out later that he had in-depth knowledge of architectural concepts and practices. I appreciated his technical explanations of the principles behind good roof design and materials.

We went inside and Michael brought out the contract. I was impressed with its level of detail, all of which Michael explained, such as the manufacturer of the products and the associated warranties.

Work did not start as anticipated due to inclement weather such as high winds. One of the days it was supposed to rain, so I called the company and talked to Shay Barat, the owner. I asked him to have someone come over and at least cover the area of the roof that was in question. He sent Michael who did a great job temporarily patching up the area with underlayment cloth and taking photos to show me the work.

Finally, after a forecast of good weather they came to do the work. Everything was completed quickly with a high quality of workmanship. After it was done, Michael invited me up to inspect my new roof. He continued to elucidate many aspects of my roof like the Ridgevent they used instead of traditional outtake vents. He mentioned the Bernoulli effect of the fins on the Ridgevent to draw air out of my attic. I really valued information like this, which he personalized to my level of understanding; it helped me a great deal to conceptualize the overall physics of my roof and its function. I took many photos as proof of Integrity Roofers quality work.

Several days later, Michael set up an appointment to go over the work done and receive my final installment. This showed me that the company was not overly concerned about receiving payment until I was happy.

Some personal observations about this company:
- The workers are friendly and courteous to each other. The last thing I need is a company that has internal strife.
- I was able to inspect all the materials used and verify their make and model to ensure compliance within exiting manufacturer warranty standards. In this case, Integrity Roofers used CertainTeed products that I researched and found to be top quality in North America.
- I am a person who does not like to worry about things like my roof. I would much rather spend my precious time and energy on my family and other worthwhile things. Integrity Roofers offers quality products and workmanship at a reasonable cost and top-notch service. These allow me to pursue the better things in life, instead of worrying about my roof a few years later because I scrimped some dollars on cheaper materials and a questionable roofing company.
- Integrity Roofers are CertainTeed accredited. The roofing industry is very unregulated so almost anything goes. With CertainTeed accreditation, I can be assured of hassle-free warranty claims if there was ever any dispute.
- Many contractors take your money and disappear. I heard this from friends and neighbors who have had this happen to them. Shay, the owner, is not afraid of being visible and available to me after our contract has ended. He will not disappear after he has my money. This shows tremendous confidence in his team to deliver a high quality product and experience to his clients.
- From my several conversations with Shay, who likes to visit every client site, I have to say that he is quality person. In fact, I told him that had we met under different circumstances we could be good friends. That is the type of person I admire and like to deal with.

Needed my garage roof re-shingled. Micheal gave me a very competitive quote, as well as a very comprehensive written proposal spelling out all the steps involved, including the warranty. The job was completed in a day and cleaned up thoroughly. Very professional from start to finish.

The knowledge, level of service, and professionalism of everyone in the team was impressive, resulting in trust and confidence that the work was done right, and thus will prove by next spring that our ice damming issue is finally resolved.

Like many others, we had difficulty looking for a company we felt comfortable with after a few misses in the past. Nobody we knew felt confident to recommend theirs either. Found tIntegrity Roofers on the web as a relatively new company but with great reviews.

As per reviews, Michael did assess, present and patiently explained the options to address the many problem areas we had, such as mixed-style venting, insufficient insulation, insufficient soffit venting, and a wall-sized window design that lended itself susceptible to the issue.

Every member of the crew did in fact perform his task very well to the detail, and keen on rechecking that they are hitting the problem area.

When our minimally-vented soffits were discovered during the work to be completely blocked by old wooden soffits underneath, Michael initiated discussion with Shay, without us asking, for a better price to cover the extra removal work that had to be added.

While we need to wait till next spring thaw and similar winter conditions as the past year to test the solution, we feel assured that it will work, and should any unexpected minor issues arise, that they will also be promptly and effectively addressed.

We think we have found a very capable and trustworthy company to serve our current and future needs. Thank you to every member of the team.

I had to fix a leak in a flat roof for a part of my house. Before I contacted integrity roofers, I got an estimate from a different company that had a very high rating. That other company told me the entire roof had to be replaced. That didn't make sense to me, because the flat roof was fairly new, and looking at it from my window on the second floor, it looked perfect.

So I called Integrity Roofers for a second opinion. Phil came by, and he is the production manager. I could see that he was experienced and very skilled. He told me there was nothing wrong with the flat roof, and he showed me a photograph he took of the problem: a couple of broken shingles where the gable roof was joining The flat roof. Phil did the work on the same morning, and the bill came to $350. This saved me $8000. When dealing with Phil and talking by phone to the owner Shay, I got the strong impression that I was dealing with honest people