Integrity Roofers Ltd

Roofing
Toronto ON M2N 1N2
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HomeStars  >  Roofing in Toronto  >  Integrity Roofers Ltd  >  Shingle Replacement, finishing attic space for storage
M & B from Toronto
M & B from Toronto
3 reviews Toronto, ON
10/10

Shingle Replacement, finishing attic space for storage

We had integrity roofers come in to provide us with an estimate for doing our roof (peaked with singles, and flat roof). We had received quotes from 3 other companies and found that Shay and Michael at integrity roofers were by far the most through of all the roofing companies. They went up onto the roof, they also went into our attic and spent a good 15-20 minutes looking around. They also both spent a large amount of time with us going over all our options and providing a number of different plans with various price points (as we were quite concerned about price to begin with).

Our attic was a bit odd in that it was half finished. When we moved into the house we need to have some quick repairs done and we had an attic created with a ladder for easy access. The recommended approach by most other roofing companies was to seal off our attic and cover it with spray foam. Shay and Michael were extremely receptive to our concerns with our attic and our desire to not close the attic off, but be able to use it for storage. They did extra research which went way above and beyond all other companies. In the end we ended up going with the option to finish our attic space for storage, and doing the singles on the peaked roof. Due to cost we ended up deciding to delay out flat roof until next year. It should be noted that the estimate provided by Integrity Roofers were average or better then the rest of the estimates we got (and this included helping us finish off our attic).

Prior to the roofing day a team came a to put drywall up in our attic and remove the old insulation. They were very professional and cleaned up throughly once done.

On the day of the roofing Shay was on site almost the entire time making sure that everything went as planned. There were a few issues that arose during the project that could not have been predicted, but Shay was present and walked us through all the changes to the plan and why they were necessary. In fact it was estimated that many of the changes would facilitate a lower cost. The roofing portion itself was completed in one day and crew cleaned up everything. Shay and his team was very thorough. After the job was complete Shay commented that he did not like how our shingles joined with our neighbours shingles (we live in a semi-detached house). It was purely an aesthetic thing and had no impact on the quality, but he sent some members from his team back out to make it look better (I had not even noticed).

Michael then came over next few days and finished off the remainder of our attic. He reinforced our attic and put in flooring for us. Every day he arrived Michael checked in with us and gave us an update. There were parts of this part of the project that took longer then they had initially planned. Michael was extremely professional and walked us through everything he was doing. He did not even charge us for all the extra work he had put in. The finished product was far above and beyond what we had expected. They did such an amazing job we were even talking about having them do some other general contract work as we have found it hard to find good contractors :). We felt integrity roofers did an amazing job.

At the start of the project Shay and Michael told us that the most important part of the job to them was our happiness with the finished project. It was clear to us throughout the entire project that this was true. They constantly checked in with us, and explained what was happening.

We will definitely be hiring them to come back next year to do our flat roof.

Approximate cost of services:
$12,000.00
Any advice to offer fellow homeowners facing a similar project?
Be sure to raise all your concerns and questions ahead of time. We did this with all the roofing companies and it was only Integrity Roofers that seemed to care. This really helped us feel like we made the right choice.
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Company Response

Wow, Maddy, I don't even know where to begin - thank you SO much for the incredible review. I'm thrilled that Integrity Roofers did so much for you that you felt the need to share every bit of your great experience, thank you, again. We look forward to working with you again next summer; and I can assure you, you'll have just as great of an experience!