Jtl Alarm & Surveillance

Alarm Systems
7513 67th Street Edmonton AB T6B
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Jtl Alarm & Surveillance
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98%

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Best of 2019 winner 6 timesBest of 2019winner 6 times

Reviews for Jtl Alarm & Surveillance

Average customer rating:
9.9 10 (151 reviews)

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Jeff & Tina in Beaumont
Jeff & Tina in Beaumont
2 reviews BEAUMONT, AB

First Review

10/10

Alarm Install

Due to the fact that our other alarm company had no technicians in our area, we had to switch companies. We are so glad that we did!! The service that we have received from JTL has been amazing!! Dolby(technician)is so attentive, answers all your questions with the exact information and recommends the items that you actually need NOT items that will boost sales. The company is there when you need them and gets technicians out to you ASAP. We called on a Monday and Dolby was here the NEXT DAY!! Thank you JTL and Dolby for the amazing service!!

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Scott and Tasha from Edmonton
Scott and Tasha from Edmonton
3 reviews Saint Albert, AB
10/10

Security system install

Great service from JTL! Right from the start, Dolby was friendly and knowledgeable. He didn't try to push a 'Cadillac' security system on us, and listened to us to make sure we got the exact system that we need.

His installation was quick and clean. He showed up right on time, and was finished on time!

Overall, you can't go wrong with JTL. Their pricing is competitive with the bigger players, but you get a much more personal service, and best of all, a real quality install. Dolby cares about your property, and it shows!

Go with JTL, Dolby won't let you down :)

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Kari and JM from Edmonton
Kari and JM from Edmonton
1 review Edmonton, AB
10/10

Home Security

Dolby, our technician, was just awesome. He was honest and straight forward. He came to our home and gave us a quote along with some advice and recommendations that best suit our needs, but ultimately it was our decision. Not to mention the price was very competitive.

Even during installation, Dolby continued to work with us to make sure our needs are met.

Very impressed and will recommend JTL and Dolby to our family and friends.

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Company Response

Thank you Kari and JM, nice to know you got protected with our quality alarm system. Whenever you need help from us please don't hesitate to give us a call.

JTran from Edmonton
JTran from Edmonton
1 review Edmonton, AB
10/10

Home Security System

Great service from JTL! Their technician was fast and efficient. The installation was neat and clean. The technician was very upfront about the costs and gave me a range to choose from. Any questions I had, they were able to answer very knowledgeably and honestly. I didn't feel pressured to purchase at all. Got everything I needed and more! Thanks JTL!

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Scott and Tasha from Edmonton
Scott and Tasha from Edmonton
3 reviews Saint Albert, AB
10/10

Security system

I was immediately impressed with JTL upon first meeting with Dolby. He was courteous and professional, and most of all, didn't try pushing the 'Cadillac' system on me.

I had done the research on the bigger companies (ADT etc), and found that they had overpriced systems with lots of gimmicks. Dolby offered a better product at a competitive price (note that the installation of their system is free, I paid a bit more for some extra sensors).

The installation was clean and quick, taking only a few hours. Dolby also made sure that I knew the system inside and out before he left.

Bottom line, go with JTL, you'll never need another system.

Thanks Dolby! :)

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Company Response

Thank you for your feed back to our services and it's our pleasure to deal with you guys. remember, we are only one phone call away whenever you need help from us.

Laura from Edmonton
Laura from Edmonton
2 reviews Edmonton, AB
10/10

Alarm Install

Looked around for a little bit before finding JTL. Due to good reviews decided to give them a try. Dolby came out for a quote and was honest and helpful, we didn't feel pressured into anything which is a nice change. Installation was done well and Dolby made sure we understood the system. We would definitely recommend JTL Alarm & Surveillance too others.

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Company Response

Thank you for your good words to JTL. JTL persists high product and service quality standards that makes us stand out. if you need anything that we can do please don't hesitate to contact us.

Linda Hayes from Edmonton
Linda Hayes from Edmonton
2 reviews Edmonton, AB
10/10

Home Security System

I found a few companies on line that looked good and found that JTL was the first one to return my phone call. The technician came out quickly and went through the house with me ensuring we got what we wanted.

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Company Response

Thank you so much for sharing, it's our pleasure to do this job for you.

Maggie from Edmonton
Maggie from Edmonton
1 review Edmonton, AB
10/10

Alarm install

I researched a few companies before choosing JTL security to install my alarm. Their technician was amazing. He showed up on time and was punctual installing a complete new system and for free!!!The install went smoothly and he explained what he was doing and how to operate system which made me feel even more confident about the company. We had a couple issues after the system was installed and I called to let them know and the tech came back the same day to make sure it was running smoothly again!! Thumbs up for great service. I absolutely recommend JTL for anyone looking for a honest, local and sincere company.

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Company Response

Thank you for your nice words. We will see you soon for your next project.

Wade from Saint Paul
Wade from Saint Paul
1 review St Paul, AB
10/10

alarm install

My elderly parents' home was broken into last year and they did not leave their home together after because they were concerned about another break-in. After much convincing from myself, they agreed to an alarm install. I contacted several companies and researched online. Ultimately I settled with JTL after reading the reviews, speaking to Dolby, and hearing how committed he was to customer service. Dolby assured me he would take care of my parents and ensure they were comfortable with the alarm install and its operation. True to his word, Dolby did the install himself and fully explained everything to my parents to put them at ease. Dolby followed up with two phone calls after to see how they were doing and helped them further. I spoke to them yesterday - they left the house together for the first time since the break-in and seemed to have a new lease on life. They mentioned how appreciative they were of the help they received and Dolby's caring manner.
Thanks Dolby and JTL!

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Company Response

Thank you, I'm glad it went so well for your parents. will keep up with our great service.

Tamara T.Douglas from Edmonton
Tamara T.Douglas from Edmonton
2 reviews Edmonton, AB
10/10

Alarm installation and repair

Dolby Song is by far the most honest technician I have every come across he didn't try to up sell me anything. He was honest and gave me the best option even if it met me using the old system anything he could do to help me save money. I did my research on them and was very happy to find they are accredited by the BBB my previous company I was with was not and they are a huge alarm company.I did get rid of it and chose to start a fresh with a new system. Dolby was extremely fast and quiet due to my newborn in the house he was able to install without waking him .He was super respectful when he had to enter the nursery he was able to install and I didn't even realize he was in there he moved like lightening lol. I had little problem on Friday with the system he advise me he could make it out on Sunday. Instead he made time on Saturday to get it done!!! Most alarm companies make you wait at least 5 business days.I am soooo highly impressed with this alarm company I will let my family and friend knows about it . I can't express how happy I am with the new service and I hope to be with them for many years to come.

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Company Response

Thank you for taking time to share your experience with us, we will keep up with our service and be there all the time.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jtl Alarm & Surveillance

JTL is a security practice which has been providing business and residence security solutions specialized in Burglary Alarm System; CCTV Security Camera System; Mega-pixel IP Surveillance system; Card Access Control Systems; Audio/Video System with exceptional quality products, professional installation, training , Home Automation, Light Control, Alarm Control, Garage Opener, Thermostat Control, Appliance Control, technical support and on-going improvement and innovation since the business was established in 2006
Our modern style security products, unparalleled service, attention to details and certified experienced professionals have made us the #1 choice for businesses, property managers and home owners in Edmonton and surrounding areas!
Contact your JTL local office at 780.328.3232 for appointment today.

CATEGORIES
Alarm Systems and Home Automation
PRODUCTS
Electronic Security, surveillance video equipment, alarm panel and detectors, card access control system
SERVICES
Alarm, home automation, audio, video camera, access control installation and service,ULC alarm monitoring, video monitoring
BRANDS
DSC ,Qolsys, Interlogix, LiftMaster, Sonos, Sky bell, Schlage, Kwikset, Nortek, Lutron, Jasco, RainBird, Honeywell, Tyco, Kantech, Alarm.com
SPECIALITIES
Home and commercial alarm monitoring system, video monitoring, access control, home automation.
WEBSITE
http://jtlsecurity.com
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
4
RETURN POLICY
14 days
PAYMENT METHOD
Credit Card, Cheque, Cash
LICENSES
All Licenses, fully assured,edmonton based
MEMBERSHIPS
CANASA, BBB, Edmonton Chamber of Commerce
LIABILITY INSURANCE
Yes
DIPLOMAS
Electronics, network, information system, ATC1, ATC2,KANTECH
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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