Jtl Alarm & Surveillance

Our technitian Dolby was every helpful. He was very patient with us and explained the cameras and how to use the system on our laptops and cell phones. He was respectful of our home and did a proffessional job of installing all equipment. He also gave us important adivce on how to protect our system and equipment. The cameras are amazing...it's a new toy for us!!! Loving it forsure! We will highly recommend JTL Security to all...thank you again Dolby!

We had a bit of a scary attempted break in when we were home late one night. The next morning, I called 5 alarm companies. I had each and every one come by and give me a quote. When Dolby came to assess the needs of my home, he was honest and caring. He had great input, and ensured everything would be secure with a top of the line system.
He came on a Sunday, and spent the day ensuring everything was installed correctly up to my standards. He was sure to go through how the alarm worked, and all sensors and fixtures.
The thing I appreciated most from him, while we were finalizing numbers, he said "I want to help you."
ALL other salesmen that had come to my house were pushing for items that were costly, and not totally needed.
Dolby ensured I received a quality system, with great technology, and a super install.
I love that I can check everything on my phone for those "just in case" moments. His customer service is second to none.
I would recommend his service to EVERYONE!

Thanks, Dolby, for all of your help!!!

Changed alarm companies. Quick response and installation by Dolby. He explained the changes and what needed to be done. Dolby's explained how the new system worked and answered any questions we had.

Switched alarm companies due to poor service and contacted JTL, received an immediate response. (Dolby) installed new key pads and setup the system in our garage, we received excellent service and he is very knowledgable about their product. I would highly recommend JTL. I now have the capability of monitoring my system via my cell phone, what an awesome feature!

I hired JTL Alarm & Surveillance for installing a home security system in my house after reading good reviews about them a month back. The company was very courteous right from the beginning. They were very quick in setting up the appointment and showing up on time. They took personal interest in chalking out the most economical & best fit system for the house without trying to sell anything that was not required. So they were very honest and upfront in this regard. Not many companies do that. At the time of installation, again the technician (who asked me not to mention his name) was on time and is one of the best people I have dealt with. He was and has been very thorough in guiding me in case I have questions regarding the system. The best thing about the company is their support as I have contacted the gentleman multiple times after office hours and he has been very quick in responding. So far I am very satisfied with the service provided by the company and the product they put in my house. It is very user friendly and I can access the system from anywhere through my cell phone which makes it very convenient. I highly recommend them.

We worked exclusively with Dolby. He was able to formulate an effective security plan using his vast knowledge, but tailored to our particular requirements. His quotation was detailed and fair, and included exact specifications for all products used. The technicians were prompt and thorough and were wizardly in their ability to fish cables without damaging the trim and finish of our home. Dolby always responds promptly to questions or concerns. We just had a camera replaced today, free of charge, that had randomly failed (everything had taken on a strange red tint). As part of our package, we had installed some "water bug" sensors. During a recent torrential down pour, the sensor went off in the middle of the night. My wife and I were able to shop vac, mop, wipe, and heater fan away all of the water in < 3 hours, significantly minimizing damage to the basement flooring and preventing mould growth. The system already has paid for itself with this one incident. Trust and reliability are key characteristics when dealing with home security. I would confidently recommend JTL and Dolby to any of my friends or colleagues.

Quick response for a quote, Dolby called back the same day and recommended a system that met our needs with a competitive price. Installation went smoothly, he was very detailed and professional.
Couple weeks passed and I called with what I thought a sensor glitch (which turned out to be nothing), Dolby was quick to respond and came the same day. He checked each door and window sensor for reassurance and even changed one of the glass break sensor when it didn't respond to his standard. The customer service is amazing and I will definitely recommend JTL!

We moved locations and our other alarm company was bought out and difficult to get anyone to give us answers. JTL (Dolby) was quick to respond and we had a seamless transition to our new location. He also suggested some additional items that helped improve our security.

Due to the fact that our other alarm company had no technicians in our area, we had to switch companies. We are so glad that we did!! The service that we have received from JTL has been amazing!! Dolby(technician)is so attentive, answers all your questions with the exact information and recommends the items that you actually need NOT items that will boost sales. The company is there when you need them and gets technicians out to you ASAP. We called on a Monday and Dolby was here the NEXT DAY!! Thank you JTL and Dolby for the amazing service!!

Great service from JTL! Right from the start, Dolby was friendly and knowledgeable. He didn't try to push a 'Cadillac' security system on us, and listened to us to make sure we got the exact system that we need.

His installation was quick and clean. He showed up right on time, and was finished on time!

Overall, you can't go wrong with JTL. Their pricing is competitive with the bigger players, but you get a much more personal service, and best of all, a real quality install. Dolby cares about your property, and it shows!

Go with JTL, Dolby won't let you down :)