Jtl Alarm & Surveillance

Alarm Systems
7513 67th Street Edmonton AB T6B
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Jtl Alarm & Surveillance
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97%

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Best of 2019 winner 6 timesBest of 2019winner 6 times

Reviews for Jtl Alarm & Surveillance

Average customer rating:
9.9 10 (151 reviews)

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Andrew  Au from Edmonton
Andrew Au from Edmonton
1 review Edmonton, AB
10/10

Home security system

Technician came and checkout home. He had a few recommendation. I pick one that i can remotely control various devices ( lights,doors, camera) He came back in a few day and installed the system. Technician is very patient and helpful explaining how the system works. He is very professional and does a great job installing the system. I highly recommend him to relatives and friends.

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Company Response

Thank you Andrew for your good words, good to hear that this smart alarm system can give you convenience and piece of mind.

Orville & Cheryl from Leduc
Orville & Cheryl from Leduc
1 review Leduc, AB
10/10

Security System Installation

We reviewed some providers of security systems for our home and were very pleased to have included JTL Securities in our review. Bao (Dolby) Song promptly visited our premises. He was extremely polite and knowledgeable and offered a security and monitoring solution that provided current technology at a very competitive price.

One of their service technicians, Blair, was dispatched within 3 days and successfully installed all the equipment. He was competent, courteous and was very careful not to damage anything in our home during the installation. He ensured the system was functioning as intended and provided a complete in-service of the system before departing. Professionally done.

I would highly recommend JTL Alarm and Surveillance be considered for your security needs.

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Company Response

Yes, our technicians are well trained and can be relied on. Thank your for sharing.

Brenda from Gunn
Brenda from Gunn
1 review Alberta Beach, AB
10/10

install cameras & survielance system

Our technitian Dolby was every helpful. He was very patient with us and explained the cameras and how to use the system on our laptops and cell phones. He was respectful of our home and did a proffessional job of installing all equipment. He also gave us important adivce on how to protect our system and equipment. The cameras are amazing...it's a new toy for us!!! Loving it forsure! We will highly recommend JTL Security to all...thank you again Dolby!

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Company Response

Thank you for your good words to JTL. JTL persists high product and service quality standards that makes us stand out. if you need anything that we can do please don't hesitate to contact us.

Shannon Nichols from Edmonton
Shannon Nichols from Edmonton
1 review Edmonton, AB
10/10

Home Alarm

We had a bit of a scary attempted break in when we were home late one night. The next morning, I called 5 alarm companies. I had each and every one come by and give me a quote. When Dolby came to assess the needs of my home, he was honest and caring. He had great input, and ensured everything would be secure with a top of the line system.
He came on a Sunday, and spent the day ensuring everything was installed correctly up to my standards. He was sure to go through how the alarm worked, and all sensors and fixtures.
The thing I appreciated most from him, while we were finalizing numbers, he said "I want to help you."
ALL other salesmen that had come to my house were pushing for items that were costly, and not totally needed.
Dolby ensured I received a quality system, with great technology, and a super install.
I love that I can check everything on my phone for those "just in case" moments. His customer service is second to none.
I would recommend his service to EVERYONE!

Thanks, Dolby, for all of your help!!!

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Company Response

Thank you for your good words to JTL. JTL persists high product and service quality standards that makes us stand out. if you need anything that we can do please don't hesitate to contact us.

Brad from St. Albert
Brad from St. Albert
1 review Saint Albert, AB
10/10

Alarm installation

Changed alarm companies. Quick response and installation by Dolby. He explained the changes and what needed to be done. Dolby's explained how the new system worked and answered any questions we had.

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Company Response

Thank you for your good words to JTL. JTL persists high product and service quality standards that makes us stand out. if you need anything that we can do please don't hesitate to contact us.

Jaime Lucas from Leduc
Jaime Lucas from Leduc
1 review Leduc, AB
10/10

Alarm System

Switched alarm companies due to poor service and contacted JTL, received an immediate response. (Dolby) installed new key pads and setup the system in our garage, we received excellent service and he is very knowledgable about their product. I would highly recommend JTL. I now have the capability of monitoring my system via my cell phone, what an awesome feature!

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Company Response

Thank you for your feed back, it's a pleased to work with you, if any questions or concerns come up in the future related with the security system, please let us know, we will get them fixed right away.

Shahid from Edmonton
Shahid from Edmonton
1 review Edmonton, AB
10/10

Security System

I hired JTL Alarm & Surveillance for installing a home security system in my house after reading good reviews about them a month back. The company was very courteous right from the beginning. They were very quick in setting up the appointment and showing up on time. They took personal interest in chalking out the most economical & best fit system for the house without trying to sell anything that was not required. So they were very honest and upfront in this regard. Not many companies do that. At the time of installation, again the technician (who asked me not to mention his name) was on time and is one of the best people I have dealt with. He was and has been very thorough in guiding me in case I have questions regarding the system. The best thing about the company is their support as I have contacted the gentleman multiple times after office hours and he has been very quick in responding. So far I am very satisfied with the service provided by the company and the product they put in my house. It is very user friendly and I can access the system from anywhere through my cell phone which makes it very convenient. I highly recommend them.

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David and Crystal from Edmonton
David and Crystal from Edmonton
1 review Edmonton, AB
10/10

Home Alarm System with Surveillance Cameras

We worked exclusively with Dolby. He was able to formulate an effective security plan using his vast knowledge, but tailored to our particular requirements. His quotation was detailed and fair, and included exact specifications for all products used. The technicians were prompt and thorough and were wizardly in their ability to fish cables without damaging the trim and finish of our home. Dolby always responds promptly to questions or concerns. We just had a camera replaced today, free of charge, that had randomly failed (everything had taken on a strange red tint). As part of our package, we had installed some "water bug" sensors. During a recent torrential down pour, the sensor went off in the middle of the night. My wife and I were able to shop vac, mop, wipe, and heater fan away all of the water in < 3 hours, significantly minimizing damage to the basement flooring and preventing mould growth. The system already has paid for itself with this one incident. Trust and reliability are key characteristics when dealing with home security. I would confidently recommend JTL and Dolby to any of my friends or colleagues.

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Stephanie  from Edmonton
Stephanie from Edmonton
1 review Edmonton, AB
10/10

Home Alarm

Quick response for a quote, Dolby called back the same day and recommended a system that met our needs with a competitive price. Installation went smoothly, he was very detailed and professional.
Couple weeks passed and I called with what I thought a sensor glitch (which turned out to be nothing), Dolby was quick to respond and came the same day. He checked each door and window sensor for reassurance and even changed one of the glass break sensor when it didn't respond to his standard. The customer service is amazing and I will definitely recommend JTL!

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Mark from Edmonton
Mark from Edmonton
1 review Edmonton, AB
10/10

Security System

We moved locations and our other alarm company was bought out and difficult to get anyone to give us answers. JTL (Dolby) was quick to respond and we had a seamless transition to our new location. He also suggested some additional items that helped improve our security.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jtl Alarm & Surveillance

JTL is a security practice which has been providing business and residence security solutions specialized in Burglary Alarm System; CCTV Security Camera System; Mega-pixel IP Surveillance system; Card Access Control Systems; Audio/Video System with exceptional quality products, professional installation, training , Home Automation, Light Control, Alarm Control, Garage Opener, Thermostat Control, Appliance Control, technical support and on-going improvement and innovation since the business was established in 2006
Our modern style security products, unparalleled service, attention to details and certified experienced professionals have made us the #1 choice for businesses, property managers and home owners in Edmonton and surrounding areas!
Contact your JTL local office at 780.328.3232 for appointment today.

CATEGORIES
Alarm Systems and Home Automation
PRODUCTS
Electronic Security, surveillance video equipment, alarm panel and detectors, card access control system
SERVICES
Alarm, home automation, audio, video camera, access control installation and service,ULC alarm monitoring, video monitoring
BRANDS
DSC ,Qolsys, Interlogix, LiftMaster, Sonos, Sky bell, Schlage, Kwikset, Nortek, Lutron, Jasco, RainBird, Honeywell, Tyco, Kantech, Alarm.com
SPECIALITIES
Home and commercial alarm monitoring system, video monitoring, access control, home automation.
WEBSITE
http://jtlsecurity.com
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
4
RETURN POLICY
14 days
PAYMENT METHOD
Credit Card, Cheque, Cash
LICENSES
All Licenses, fully assured,edmonton based
MEMBERSHIPS
CANASA, BBB, Edmonton Chamber of Commerce
LIABILITY INSURANCE
Yes
DIPLOMAS
Electronics, network, information system, ATC1, ATC2,KANTECH
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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