Constant Home Comfort

Heating & Air Conditioning
2-201 Don Park Road Markham ON L3R 1A7
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94%

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Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for Constant Home Comfort

Average customer rating:
9.5 10 (388 reviews)

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Private User
Private User
Private User reviews Bradford West Gwillimbury, ON
10/10

Air conditioner and Furnace installation

Amazing team, very organized, professional. Very happy with the service. Thank you for the great job.

Approximate cost of services:
$3,000.00
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Company Response

Dear Customer thanks for leaving us such a wonderful review. We are thrilled that you loved your experience except the little delay caused; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

KimC from Toronto
KimC from Toronto
4 reviews Toronto, ON
9/10

Instal Hotwater tank and airconditioning unit

Raiden is super responsive and transparent throughout the booking process. His team arrived on time as promised and worked the fullday for both the hotwater tank and aircon install and was meticulous. I gave a 9 instead of 10 because of the delay between booking and instal date but Raiden was very transparent and explain that one of the crew member had an injury. The aircon replacement was complicated as it was on rooftop and a crane was needed to lift with crew separately accessing rooftop, which require experienced person. We are glad we waited. They also removed and will return the old rental water tank within 14 days for us. Thanksfor the great job!

Approximate cost of services:
$8,000.00
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Company Response

Dear Kim thanks for leaving us such a wonderful review. We are thrilled that you loved your experience except the little delay caused; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Chen in Mississauga
Chen in Mississauga
1 review Markham, ON
10/10

Furnace and water heater

I would like to highly recommend the Constant Home comfort and sales Bruce to my friends, especially his experience and advice for my house and rebate program. It helps to save a lot and the furnace is quitter . The install technicians are professional and made cleaning job .

Approximate cost of services:
$5,800.00
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Company Response

Dear Chen thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Jon in Markham
Jon in Markham
0 reviews Bolton, ON
10/10

My Hot water tank stopped working!....Cold Showers Suck!

Bruce and his Team were absolutely fantastic...Exactly what was quoted was done...Price was fair and Bruce took the time to explain what was going to happen and his team showed up on time and did exactly what was promised!

Highly recommend Constant Home Comfort...Ask for Bruce!!!!

Approximate cost of services:
$3,800.00
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Company Response

Dear Jon thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Peter
Peter
0 reviews Toronto, ON
5/10

AC installation

The salesman Evan was very attentive and addressed all my concerns.
The installation guys tried to cut corners and do quick work. In the contract I was promised a concrete slab and an outside connection box. They did not put the pad or change the connection box which was rusted. When I pointed their omissions, they claimed I did not tell them. I had to call the company and they came back to change the connection box.
They left me with a bad feeling that they could not be trusted to act in the interest of the customer.

Approximate cost of services:
$3,000.00
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Company Response

Dear Customer,

We would like to understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Please reach out to us directly at 4168235808 at your earliest convenience.

Private User
Private User
Private User reviews Toronto, ON
10/10

Changing AC unit

The technicians are professional. And i'd like to specifically mention that our sales councellors: Bruce. Make sure you guys get your appointment with him, professional, reliable, patient and kind.

Approximate cost of services:
$3,107.00
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Company Response

Dear Customer thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Private User
Private User
Private User reviews Brampton, ON
0/10

Will I ever choose this Company for Servcie???

The last service with Constant Home Comfort was a real nightmare for me. Anyway, I thank them for repairing my AC system in 2 weeks. Upon Diagnostics & repairs all went right but during payment, it made situation look bad. Just a suggestion, CHC should consider giving electronic/Components know how training to their dear techs. Their tech showed me irrelevant parts which I never excepted they lack electronics knowledge. I being a component level electronic tech exactly knew what wrong CHC techs showed/told me. But these are things which CHC should consider. The scene began when the payment time came. A huge $$$ amount was shown to me on his phone which I debated & told him that a lower amount was told to be by the CSR when I spoke to them a week earlier. Upon much insistence I told him to call the office, which he did after a while & then I insisted him to let me talk to the CSR. He was not allowing me before but after much insistence he let me talk., & then she told me the breakdown which was much less than the amount showed to me on his phone. I have no idea what was on the techs mind., that is for CHC to discover??? I said I will pay all this money but please just test the heater whether its working, upon which he got furious & said that he would not check anything else & if I did not pay, he would take out all the parts he installed, HOW PROFESSIONAL!!!. My wife did not want to create a scene & just gave the money to him to let him go from our house.
Indeed, this was an experience., Will I ever call CHC for service???? I think the owner believes in return customer but due to someones ignorance, a bad impression is created. We, in our business believe in honesty & gaining trust & go above & beyond to satisfy our dear customers, & then have pride in earning from them. Question arises that for MFG warranty work we charge MFGs ONLY, NOT the Customers. Why does CHC charge DOUBLE?? warranty replacement parts from MFG & then us? Maybe HVAC Industry is different, but charges should be reasonable enough as they charge MFG too. I only wish my message is read/spread by all so that a right company is chosen for any house job as in this money-oriented world people fail to realize that customers are our pride & dignity & one should strive to achieve their satisfaction.

Approximate cost of services:
$430.00
1 of 1 people found this review helpful.
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Company Response

Dear Customer,

We would like to understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Please reach out to us directly at 4168235808 at your earliest convenience.

Dave & Anky in Markham
Dave & Anky in Markham
2 reviews Newmarket, ON
10/10

Replacement of a furnace

We were so depressed after hiring two irresponsible licensed electricians to fix our AC which did not start when we turn it on after the winter. It has lead to a blew up of the furnace panel then the blower of our furnace with a short circuit from a mix matched wire from the AC and left us in tears, a big mess and $1200 paid for nothing.
We called up Bruce from Constant Home Comfort asap. They have helped us for the attic insulation a few years ago. Bruce and his supervisor came to look at the situation within 24 hours of our call. We have to replace the furnace as the cost to change the pieces is not efficient but luckily the AC is fine. Within five days, a new furnace arrived and was replaced by two incredible skilled licensed technicians! The work was difficult, we know, because they need to add a bottom return with the install but they made us feel as it was such a simple task. They were respectful, professional and very clean. We were blessed to have made this call. Bruce and his team have provided comfort to our problem. I have already recommend them to my friends and will recommend them to anyone in need for their services without hesitation!

Approximate cost of services:
$4,300.00
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Company Response

Dear Dave & Anky thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Vivian and William in North York
Vivian and William in North York
7 reviews Toronto, ON
10/10

Great Tankless Water Heater

We checked around to replace our rental leaky old water heater and eventually went with Constant Home Comfort to install a Navien tankless heater. Daniel was very responsive to our inquiries and also helped us return the old water tank and the team that came to install the heater was professional and followed the necessary health and safety precautions. The price was better than the other companies.

Approximate cost of services:
$3,200.00
Was this review helpful?
Company Response

Dear Vivian & William thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Constant Home Comfort

Constant Home Comfort provides professional and reliable service and installation of furnace and air conditioners in the Ontario. Our strength is in matching you with available rebates depending on your location availability. Our clients may be presented with a zero down payment, high-efficiency furnace or AC installed fast + rebates depending on what we get them approved for. Call us anytime for a quick price quote and rebate eligibility.

We have local technicians at each of our locations in GTA Toronto, Hamilton, Oakville, Kanata-Ottawa, London, Waterloo and Windsor. 25% discount while energy rebates are available up to $5,000 for AC, Furnace, HEPA, Tankless Water Heater.

Choose from a variety of high-end brands including Lennox, American Standard, Daikin, Armstrong Air and Keeprite. There are various features and upgrades for you to choose from including smart control panels! Enjoy a top-of-the-line appliance upgrade from the best price after rebates, including installation! We have high client satisfaction as we offer exceptional service in a timely manner! We only install top of line energy-efficient products that will last you a lifetime. We will explain to you in-depth how to maximize your savings and maintain comfort all year round in your home. We are customer-focused.

CATEGORIES
Heating & Air Conditioning and Solar Water Heating
PRODUCTS
High Efficiency Furnaces, Air Conditioners, Water Heater Tank & Tankless, I.A.Q products such as Humidifier, Air Cleaner, Ventilator and Thermostat, Ductwork and Insulation.
SERVICES
Professional, reliable and affordable HVAC service and installation. HVAC Rebate programs available. 24/7 emergency hotline and fast service. HVAC Maintenance programs.
BRANDS
Lennox, American Standard, Daikin, Armstrong Air, Keeprite, Rinnai, Navien, John wood, GSW, Giant, Bradford White, Rheem, Honeywell, Generalaire, Aprilaire, White-rogers, Excalibur, Atticat.
SPECIALITIES
HVAC SPECIALISTS ENERGY CONSULTANTS CERTIFIED TECHNICIANS INDOOR AIR QUALITY SPECIALISTS INSULATION SPECIALISTS 24 HOUR EMERGENCY HOTLINE FOR Q/A
WEBSITE
https://www.constanthomecomfort.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
CHEQUE, CASH, CREDIT CARD, RENTAL, FINANCING.
LICENSES
TSSA-GAS FILTER, ESA, REFRIGERANT LICENSE-313A
MEMBERSHIPS
HRAI,SAVEONENERGY.
LIABILITY INSURANCE
Yes
DIPLOMAS
Nate Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
UP TO 12 YEARS PARTS AND LABOUR*
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.