Constant Home Comfort

Heating & Air Conditioning
50 Mural St. Unit 11 Richmond Hill ON L4B 4K2
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Constant Home Comfort

Average customer rating:
9.6 10 (355 reviews)

Sort by

Leo in Kanata
Leo in Kanata
1 review Toronto, ON
10/10

Air conditioner furnance and tankless water heater

I got rebate back from Enbridge.
All productss are from Lennox.
Reliable services and products. The agent is honest and is patient for listening what you wants. Most importantly he would present good suggestions plus immediate response and communication.
The jobs are neatly done. I recommend Constant Home Comfort.

Was this review helpful?
Company Response

Dear,Leo thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Private User
Private User
Private User reviews Barrie, ON
10/10

Great service for my furnace and Ac

The technician was very friendly and he promptly serviced my furnace and Air conditioning. He also installed a new thermostats for me ! I would definitely recommend the company. Thank you

Was this review helpful?
Company Response

Dear,Customer thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Elvin in Toronto
Elvin in Toronto
2 reviews Mississauga, ON
10/10

Expressing my gratitude

I am putting this review after 2 years of using, monitoring and having Constant Home Comfort to maintain my furnace and AC (which was also installed by them). I have nothing much to say but to recognize their excellent work from day 1 with the sales experience, Anthony was (and still is) one of the best knowledgeable, honest person I have dealt with. I would not look anywhere else.

Was this review helpful?
Company Response

Dear Elvin thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Private User
Private User
Private User reviews Campbellton, NB
10/10

AC

Used home comfort for many years for AC, furnace and hot water tank. Daniel is patient and professional! He answered all my questions and always provided best discount. Highly recommended!

Was this review helpful?
Company Response

Dear Customer. thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Private User
Private User
Private User reviews Toronto, ON
10/10

Installation of furnacs and AC

Rhaiden was a pleasure to work with and I know if I run into any problems he will be there for me! I would definitely recommend this company! Good work!

Was this review helpful?
Company Response

Dear Customer. thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

MississaugaMan
MississaugaMan
1 review Mississauga, ON
10/10

Emergency water heater replacement

Overnight our water heater started to leak. Constant Home Comfort had replaced our furnace and air conditioning the previous year and had done a great job. I gave them a call when they opened and they were able to deliver and install a new water heater in the afternoon. In particular I like that they are very neat in their work; they clean up after themselves, take away the old water tank etc. Our tank was old enough that the PVC pipe had to be changed from Black to the new White. This was complicated, but the tech figured out how to do it with a minimum of disruption. If you need a furnace, air conditioner or water heater and don't know who to choose, stop looking and call these guys.

Was this review helpful?
Company Response

Dear Brian, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

World Peace
World Peace
0 reviews Markham, ON
6/10

Furnace and Central Air Conditioning (Lennox)

The installation of our furnace, air conditioning, humidifier and thermostat were scheduled and completed on April 14, 2021. The following was our experiences with the installation process.

Pros:
Technicians arrived on time at 10:00am
Technicians did what they can to avoid any damages to our property. EG Covered Staircases with cloths, removed shoes when necessary.
Technicians cleaned up (about 90%) after installation both inside and outside. (I have no complaints with the remaining 10%, just basic vacuum, mopping and picking up loose metals etc.)
Basic testing completed.
Lennox Furnace was quiet and running smoothly.

Cons:
Technicians did not consult with owners prior to drilling holes on wall when installing Air Conditioning brackets and exhaust pipe.
Technicians did not consult with owners about exhaust pipe direction and placement, as a result, the exhaust pipe are extended about three to four feet high above ground (slanted toward the house) and is pointing toward our neighbour, steam coming from the exhaust pipe are disturbing to us and our neighbour. Condensation and rain water can dripped back to the furnace.
It would be prudent try to meet the wish of the owners when possible.
Two questions were asked by my wife, the technician was sarcastic when answering them.

Unknown:
Lennox Air Conditioning was tested – we will find out how it works in the summer.
Cannot comment on workmanship of the installation as we are not technical. We will know in time abut the AC.
Technician did not wear a badge showing their licences. We do not know if they are fully licence or qualified HVAC technicians.

Was this review helpful?
Company Response

Dear Dennis, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to 4168235808 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

Martin D. in Etobicoke
Martin D. in Etobicoke
2 reviews Toronto, ON
10/10

Ductless AC

For 16 years I worked in the HVAC trade for 4 different companies. Sadly, none of them was Constant Home Comfort. I connected with their representative in October 2020. He patiently took the time to discuss water heaters, installation, pricing, FACTORY DISCOUNTS and REBATES (NONE of the competition I called for quotes even mentioned discounts or rebates!!). In fact, CHC was the only company available to visit my home within one week. I returned to CHC in late January, after much research on mini-split ductless AC units. Being in my contacts list, I called back. After a few phone discussions and the rep's advice, I decided to have his team install a Mitsubishi 1.5 ton in my home. No surprises, just professional and speedy work by their technicians…everything I expected. And of course, the price was right. Now I have hot water AND cool air when I want it. Here’s the kicker: increased property value far beyond the cost of the appliances. Constant Home Comfort stands as THE MODEL for how businesses should operate in Canada. My advice to those looking for the best of the best in the HVAC trade: save your time and money, call Constant Home Comfort.

Was this review helpful?
Company Response

Dear Paul, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

JP in Ottawa
JP in Ottawa
0 reviews Richmond Hill, ON
10/10

Excellent customer service and top-notch technician

Our Rinnai tankless h2o heater suddenly broke on a cold winter night. All service companies were closed for the day except for Constant Home Comfort. I called the Richmond Hill office for an emergency repair service. Cary quickly responded to my call and scheduled a technician. David (technician) did a very good job in fixing the problem.

Was this review helpful?
Company Response

Hi, JP

Thanks for you amazing review, looking forward to servicing you in the future. Stay safe.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Central Humidifier

Was having an issue with my central humidifier. Cary was very quick to respond and was able to guide me through a fix in order to avoid having the tech make a visit. Was a extremely helpful and courteous. Will definitely be calling this company for future servicing.

Was this review helpful?
Company Response

Hi, Adil

Thanks for you amazing review, looking forward to servicing you in the future. Stay safe.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Constant Home Comfort

Constant Home Comfort provides professional and reliable service and installation of furnace and air conditioners in the GTA. Our strength is in matching you with available rebates depending on your location availability. Our clients may be presented with a zero down payment, high-efficiency furnace or AC installed fast + rebates as high as $5,850 depending on what we get them approved for. Call us anytime for a quick price quote and rebate eligibility.

We have local technicians at each of our locations in Toronto, London, Hamilton, Oakville, Kanata-Ottawa. 25% discount while energy rebates are available up to $6,000 for AC, Furnace, HEPA, Tankless Water Heater.

Choose from a variety of high-end brands including Lennox, American Standard, Armstrong Air and Keeprite. There are various features and upgrades for you to choose from including smart control panels! Enjoy a top of the line appliance upgrade from the low $990’s after rebates, including installation! We have a high client satisfaction as we offer exceptional service in a timely manner! We only install top of the line energy efficient products that will last you a lifetime. We will explain to you in depth about how to maximize your savings and maintain comfort all year round in your home. We are customer focused.

CATEGORIES
Heating & Air Conditioning and Solar Water Heating
PRODUCTS
High Efficiency Furnaces, Air Conditioners, Water Heater Tank & Tankless, I.A.Q products such as Humidifier, Air Cleaner, Ventilator and Thermostat, Duct work and Insulation.
SERVICES
Professional, reliable and affordable HVAC service and installation. HVAC Rebate programs available. 24/7 emergency hotline and fast service. HVAC Maintenance programs.
BRANDS
Lennox, American Standard, Armstrong Air, Keeprite, Rinnai, Navien, Johnwood, GSW, Giant, Bradford White, Rheem, Honeywell, Generalaire, Aprilaire, White-rogers, Excalibur, Atticat.
SPECIALITIES
HVAC SPECIALISTS ENERGY CONSULTANTS CERTIFIED TECHNICIANS INDOOR AIR QUALITY SPECIALISTS INSULATION SPECIALISTS 24 HOUR EMERGENCY HOTLINE FOR Q/A
WEBSITE
https://www.constanthomecomfort.com
NUMBER OF EMPLOYEES
85
PAYMENT METHOD
CHEQUE, CASH, VISA, FINANCING.
LICENSES
TSSA-GAS FILTER, ESA, REFRIGERANT LICENSE-313A
MEMBERSHIPS
HRAI,SAVEONENERGY.
LIABILITY INSURANCE
Yes
DIPLOMAS
Nate Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 YEARS
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.