Constant Home Comfort

Heating & Air Conditioning
2-201 Don Park Road Markham ON L3R 1A7
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94%

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Reviews for Constant Home Comfort

Average customer rating:
9.5 10 (392 reviews)

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Private User
Private User
Private User reviews Brampton, ON
0/10

Will I ever choose this Company for Servcie???

The last service with Constant Home Comfort was a real nightmare for me. Anyway, I thank them for repairing my AC system in 2 weeks. Upon Diagnostics & repairs all went right but during payment, it made situation look bad. Just a suggestion, CHC should consider giving electronic/Components know how training to their dear techs. Their tech showed me irrelevant parts which I never excepted they lack electronics knowledge. I being a component level electronic tech exactly knew what wrong CHC techs showed/told me. But these are things which CHC should consider. The scene began when the payment time came. A huge $$$ amount was shown to me on his phone which I debated & told him that a lower amount was told to be by the CSR when I spoke to them a week earlier. Upon much insistence I told him to call the office, which he did after a while & then I insisted him to let me talk to the CSR. He was not allowing me before but after much insistence he let me talk., & then she told me the breakdown which was much less than the amount showed to me on his phone. I have no idea what was on the techs mind., that is for CHC to discover??? I said I will pay all this money but please just test the heater whether its working, upon which he got furious & said that he would not check anything else & if I did not pay, he would take out all the parts he installed, HOW PROFESSIONAL!!!. My wife did not want to create a scene & just gave the money to him to let him go from our house.
Indeed, this was an experience., Will I ever call CHC for service???? I think the owner believes in return customer but due to someones ignorance, a bad impression is created. We, in our business believe in honesty & gaining trust & go above & beyond to satisfy our dear customers, & then have pride in earning from them. Question arises that for MFG warranty work we charge MFGs ONLY, NOT the Customers. Why does CHC charge DOUBLE?? warranty replacement parts from MFG & then us? Maybe HVAC Industry is different, but charges should be reasonable enough as they charge MFG too. I only wish my message is read/spread by all so that a right company is chosen for any house job as in this money-oriented world people fail to realize that customers are our pride & dignity & one should strive to achieve their satisfaction.

Approximate cost of services:
$430.00
1 of 1 people found this review helpful.
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Company Response

Dear Customer,

We would like to understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Please reach out to us directly at 4168235808 at your earliest convenience.

Dave & Anky in Markham
Dave & Anky in Markham
2 reviews Newmarket, ON
10/10

Replacement of a furnace

We were so depressed after hiring two irresponsible licensed electricians to fix our AC which did not start when we turn it on after the winter. It has lead to a blew up of the furnace panel then the blower of our furnace with a short circuit from a mix matched wire from the AC and left us in tears, a big mess and $1200 paid for nothing.
We called up Bruce from Constant Home Comfort asap. They have helped us for the attic insulation a few years ago. Bruce and his supervisor came to look at the situation within 24 hours of our call. We have to replace the furnace as the cost to change the pieces is not efficient but luckily the AC is fine. Within five days, a new furnace arrived and was replaced by two incredible skilled licensed technicians! The work was difficult, we know, because they need to add a bottom return with the install but they made us feel as it was such a simple task. They were respectful, professional and very clean. We were blessed to have made this call. Bruce and his team have provided comfort to our problem. I have already recommend them to my friends and will recommend them to anyone in need for their services without hesitation!

Approximate cost of services:
$4,300.00
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Company Response

Dear Dave & Anky thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Vivian and William in North York
Vivian and William in North York
7 reviews Toronto, ON
10/10

Great Tankless Water Heater

We checked around to replace our rental leaky old water heater and eventually went with Constant Home Comfort to install a Navien tankless heater. Daniel was very responsive to our inquiries and also helped us return the old water tank and the team that came to install the heater was professional and followed the necessary health and safety precautions. The price was better than the other companies.

Approximate cost of services:
$3,200.00
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Company Response

Dear Vivian & William thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Linda in Toronto
Linda in Toronto
1 review Toronto, ON
10/10

Navien Combi Boiler (Boiler and Tankless hot water combo)

We got referred by a friend to Constant Home Comfort to replace our Boiler (Furnace). We ended up getting the Nevian Boiler/Tankless hot water combo. We are so glad we got Bruce and his team to do the job. Bruce is honest and nice and professional. The cost was much lower than the other providers. The service was quick and professional. Bruce contacted us several times after to follow up to ensure the Boiler working. He arranged for us to have Energy Audit so we could apply for the Government Energy Credit Rebate. We will definitely recommend Bruce and his team to family and friends. Give Bruce a call and You will be glad you did. They are the best.

Approximate cost of services:
$10,735.00
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Company Response

Dear Linda thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

elmer in Toronto
elmer in Toronto
1 review Mississauga, ON
10/10

HVAC, TANKLESS WATER HEATER, ATTIC INSULATION

After a lengthy search of a service provider, I ended up with Constant Home Comfort. Bruce and his team exhibited the highest degree of competence in the performance of their job. Kudos to you guys for doing an excellent job. The most important part of your service is the basic education you shared in taking care of the units which I never knew at the outset.

Approximate cost of services:
$10,509.00
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Company Response

Dear Customer thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Rodin in Toronto
Rodin in Toronto
0 reviews Toronto, ON
10/10

Constant home comfort's quality service

From the salesperson who came to check in the early stage to the construction and installation personnel in the later stage, they were very careful and patient and gave me answers to questions and good suggestions, which made me very satisfied.

Approximate cost of services:
$2,900.00
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Company Response

Dear Rodin thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Private User
Private User
Private User reviews Markham, ON
9/10

Gas furnace + Attic Insulation

The staff member of Constant Home Comfort gave me a good suggestion about the heating system of my house. Their service are quick and excellent. The price is reasonable.

Approximate cost of services:
$4,700.00
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Company Response

Dear customer thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

highly efficient work

The salesman is very helpful, responsible and highly efficient. He came to check our broken furnace and arranged for the installation of a new one on the following day the night I contacted him. The technician came even a bit ahead of the scheduled time and is very professional too. We are also very satisfied with their attic insulation work.

Approximate cost of services:
$5,600.00
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Company Response

Dear customer thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Yinglin in Etobicoke
Yinglin in Etobicoke
0 reviews Toronto, ON
10/10

water tank replacement and attic insulation

This company is highly recommend , and willing to listen customers and resolve the problem. The home advisor Bruce helped me to replace the old watertank and attic insulation, and gave some helpful information to my new house , like the Enbridge rebate. I am happy to talk with him and would recommend Constant Home Comfort for sure.

Approximate cost of services:
$2,400.00
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Company Response

Dear Yinglin thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Constant Home Comfort

Constant Home Comfort provides professional and reliable service and installation of furnace and air conditioners in the Ontario. Our strength is in matching you with available rebates depending on your location availability. Our clients may be presented with a zero down payment, high-efficiency furnace or AC installed fast + rebates depending on what we get them approved for. Call us anytime for a quick price quote and rebate eligibility.

We have local technicians at each of our locations in GTA Toronto, Hamilton, Oakville, Kanata-Ottawa, London, Waterloo and Windsor. 25% discount while energy rebates are available up to $5,000 for AC, Furnace, HEPA, Tankless Water Heater.

Choose from a variety of high-end brands including Lennox, American Standard, Daikin, Armstrong Air and Keeprite. There are various features and upgrades for you to choose from including smart control panels! Enjoy a top-of-the-line appliance upgrade from the best price after rebates, including installation! We have high client satisfaction as we offer exceptional service in a timely manner! We only install top of line energy-efficient products that will last you a lifetime. We will explain to you in-depth how to maximize your savings and maintain comfort all year round in your home. We are customer-focused.

CATEGORIES
Heating & Air Conditioning and Solar Water Heating
PRODUCTS
High Efficiency Furnaces, Air Conditioners, Water Heater Tank & Tankless, I.A.Q products such as Humidifier, Air Cleaner, Ventilator and Thermostat, Ductwork and Insulation.
SERVICES
Professional, reliable and affordable HVAC service and installation. HVAC Rebate programs available. 24/7 emergency hotline and fast service. HVAC Maintenance programs.
BRANDS
Lennox, American Standard, Daikin, Armstrong Air, Keeprite, Rinnai, Navien, John wood, GSW, Giant, Bradford White, Rheem, Honeywell, Generalaire, Aprilaire, White-rogers, Excalibur, Atticat.
SPECIALITIES
HVAC SPECIALISTS ENERGY CONSULTANTS CERTIFIED TECHNICIANS INDOOR AIR QUALITY SPECIALISTS INSULATION SPECIALISTS 24 HOUR EMERGENCY HOTLINE FOR Q/A
WEBSITE
https://www.constanthomecomfort.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
CHEQUE, CASH, CREDIT CARD, RENTAL, FINANCING.
LICENSES
TSSA-GAS FILTER, ESA, REFRIGERANT LICENSE-313A
MEMBERSHIPS
HRAI,SAVEONENERGY.
LIABILITY INSURANCE
Yes
DIPLOMAS
Nate Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
UP TO 12 YEARS PARTS AND LABOUR*
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.