Constant Home Comfort

Heating & Air Conditioning
50 Mural St. Unit 11 Richmond Hill ON L4B 4K2
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91%

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Reviews for Constant Home Comfort

Average customer rating:
9.6 10 (356 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Central Humidifier

Was having an issue with my central humidifier. Cary was very quick to respond and was able to guide me through a fix in order to avoid having the tech make a visit. Was a extremely helpful and courteous. Will definitely be calling this company for future servicing.

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Company Response

Hi, Adil

Thanks for you amazing review, looking forward to servicing you in the future. Stay safe.

Chan in Toronto
Chan in Toronto
0 reviews Toronto, ON
10/10

Fixing gas furnace inducer motor/fan rattling noise problem

Cary was very prompt in responding to my request for service. David, the technician, was very pleasant and professional. He did the inducer motor/fan replacement expeditiously and efficiently. The rattling noise problem is now fixed. As an aside, David took to our little Cocker Spaniel as soon as he entered the house. He is a pleasant fellow, to human and our four-legged friend alike.

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Company Response

Hi, Mr Chan, Thanks for your amazing review, we appreciate your business and trust, looking forward to servicing you again

Sairam
Sairam
3 reviews Whitby, ON
10/10

Furnace, AC, Tankless Water Heater with New Ductwork

After consulting around 10 to 15 HVAC companies I lost hope that I would be able to find the right company to finish the required work. Thomas Wong is the sale person who I encountered for this work. After my work experience with him if I have to decrive it in just few words then "Thomas remarkably gets the work done to the expected quality".

Next the actual HVAC technician - Lin Ye, he is a powerhouse in just two days he completely finished the following work.

1. Removed all the old HVAC systems and duct in the basement.
2. Relocated the Furnance to New location.
3. Installed all the necessary pipes and cables.
4. Prepared the New Duct from the scratch and installed it.
5. Drilled like 6 holes on the wall and perfectly installed the Furnance, AC, Tankless units exhaust pipe.
6. Disconnected the unneccsarry lines clean and professionally.
7. Wall mounted the AC condenser to the ideal spot outside my home.
8. Installed all the equipment with Smart Thermostat and Aprilaire 700 Humidifier.
9. Configured the Thermostat to best efficient and explained the same to me.
10. Cleaned the work area and cleared all the equipment without damaging anything in my home.

He truly was extremely professional, highly efficient and tremendously fast with work.

Throughout the process Thomas and Lin were the best I have ever encountered so far and I definitely recommend them.

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Company Response

Hi, Sairam Thanks for your amazing review, we appreciate your business and trust, looking forward to servicing you again

andrew in Toronto
andrew in Toronto
0 reviews Vaughan, ON
10/10

Furnace repair

Everybody I spoke to or had the pleasure of meeting was courteous , and knowledgeable. The job was done on time and on budget and they left the house as tidy as when they arrived A1. Cary is a pleasure to deal with and you can tell his people respect him and the company they represent.

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Company Response

Hi,Andrew Thanks for your amazing review, we appreciate your business and trust, looking forward to servicing you again

Sloba in Markham
Sloba in Markham
1 review Markham, ON
10/10

Absolutely amazing experience! Definitely one of the best professional home services company. I will hire CHC for all my projects! Big thank you for all you've done!

Cary from CHC gave us a quote for tankless water heater and that's how all have started. We got so much more including fantastic rebate advice and help fixing hidden problems at home. CHC folks are honest, knowledgeable high standard professionals. We will hire CHC again for all of our home improvement needs. Highly recommend!

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Company Response

Hi,Sloba Thanks for your amazing review, we appreciate your business and trust, looking forward to servicing you again

Z in North York
Z in North York
1 review Toronto, ON
10/10

They put customer first!

Unfortunately my 3-year AC stopped working in Aug. Constant Home Comfort really did an awesome job to help me to solve the problem in a timely manner. Huge thanks to the repair service manager Tina and Technician Mr. Wei who made huge efforts end to end, from investigating the issue, communicated to the manufacture and find the parts, and then made AC work perfectly again. As those AC off days were extra hot and we had seniors and babies at home, they showed super care and sympathy and did whatever they could to accelerate the process. Tina personally delivered the parts to my house in late evening just to save time for technician. And then Mr. Wei was very patient to fix all issues until late night. I feel appreciated that they really put customers first. Compared to experience of my friend who did not had their AC fixed until 2 months later with other companies, I feel lucky to have all my home bundle with Constant Home Comfort.

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Company Response

Hi,Liu Thanks for your amazing review, we appreciate your business and trust, looking forward to servicing you again

Stanley from Toronto
Stanley from Toronto
1 review Toronto, ON
10/10

Replacement of Furnace

it is another amazing experience dealing with Constant Home Comfort. I have been moving to different houses for the last 8 years and often needs to replace furnace and/or AC as the houses i moved into were like 100 years old or older. I have been choosing CHC and always satisfied with their work and prices they offered. For this house i am living now, it was about time to replace the 15 years old furnace, Cary toke the time to recommend a perfect furnace which suitable for the size and layout of my old house including pros and cons, and offered the price i can able to afford. The installation team was also as great. they were on time, and complete the job on schedule and no mess left behind. Another job well done!

1 of 1 people found this review helpful.
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Company Response

Hi, Stanley Thanks for your amazing review, we appreciate your business and trust, looking forward to servicing you again

Jean Jacques in Toronto
Jean Jacques in Toronto
1 review Toronto, ON
10/10

Job well done

We recently decided to make some improvement to our house by installing a high efficiency furnace, a tankless water heater as well as upgrading the attic insulation to R60. We are very happy that we got in touch with Cary H, of Constant Home Comfort (CHC), who not only gave us a “reasonable quote” but also gave us many recommendations and advice so that we could investigate further before making our final decision. The technical staff who implemented the installation were polite, knowledgeable, professional and also left the house absolutely clean and tidy. We would not hesitate to refer CHC to our friends and families as we are very satisfied with both the service and the product.

1 of 1 people found this review helpful.
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Company Response

Hi, JJ, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to servicing you again.

Sarah
Sarah
1 review Vaughan, ON
0/10

Furnace Installation

We wanted to change the furnace, Watertank, Soften Waterfiler, AC, and attic insulation for our house. So we tried their furnace installation service first to see the quality. It turns out very disappointed, our basement is still flooded at the moment and no response to send anyone to fix the water leak from the pipe. They initially sent 2 technicians and took more than 5 hours to install. First we saw the Return Air Elbow Cross not like new with some dents and bumps on each side. When we asked to use new ones, they ignored us. Then they mistakenly fixed the water out sewer pipe upward which led waste water back to the furnace. We told them that's wrong, and they were very unhappy to fix it towards downward into the ground. After work done they tried to dispose the metal and wood chips garbage in the flowers plants of our garden and yard waste bin secretly, but we caught and stopped them. They didn't clean up the outdoor scene, and brick chips garbage were all over the floor around. They also mistakenly installed the outdoor pipes towards up, which we read the instruction book it should be facing downward, which is very obvious as rain will come in. We had to call them back to fix that. Besides, the hole they cut open at the basement ceiling is too large, without any insulation protection. And they simply filled with pink spray foam to outdoor pipe hole, which looks very hasty and unfinished. After all these experience, we are afraid to work with them on all other home appliances.

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Company Response

Hi, Sarah, thank you for providing your feedback and letting us know about your issue. We are regretful to hear that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.

As we have investigated and did search in our system, we didn't find any your name in Vaughan city in our customer data base, we truly hope if you are our customer, kindly feel free to make an appointment or by calling us directly at 9055975593, my name is Harper, I am
The service dispatcher, We sincerely hope to have the second opportunity to fix your problems soon and to make you satisfied again.

Christine
Christine
1 review Markham, ON
10/10

Excellent services

We bought the cooler system from them 10 years , we use their services whenever something goes wrong , recently . Our AC broke down and they sent people in to repair it. He did a good job but unfortunately it stopped working 2 weeks again. So we called again ,without a word and did a second job with the AC free of charge and it’s been working great since. Would definitely recommend.

Christine from Markham

2 of 2 people found this review helpful.
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Company Response

Hi, Christine. Thanks for your amazing review and trust. We are looking forward to continue servicing you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Constant Home Comfort

Constant Home Comfort provides professional and reliable service and installation of furnace and air conditioners in the GTA. Our strength is in matching you with available rebates depending on your location availability. Our clients may be presented with a zero down payment, high-efficiency furnace or AC installed fast + rebates as high as $5,850 depending on what we get them approved for. Call us anytime for a quick price quote and rebate eligibility.

We have local technicians at each of our locations in Toronto, London, Hamilton, Oakville, Kanata-Ottawa. 25% discount while energy rebates are available up to $6,000 for AC, Furnace, HEPA, Tankless Water Heater.

Choose from a variety of high-end brands including Lennox, American Standard, Armstrong Air and Keeprite. There are various features and upgrades for you to choose from including smart control panels! Enjoy a top of the line appliance upgrade from the low $990’s after rebates, including installation! We have a high client satisfaction as we offer exceptional service in a timely manner! We only install top of the line energy efficient products that will last you a lifetime. We will explain to you in depth about how to maximize your savings and maintain comfort all year round in your home. We are customer focused.

CATEGORIES
Heating & Air Conditioning and Solar Water Heating
PRODUCTS
High Efficiency Furnaces, Air Conditioners, Water Heater Tank & Tankless, I.A.Q products such as Humidifier, Air Cleaner, Ventilator and Thermostat, Duct work and Insulation.
SERVICES
Professional, reliable and affordable HVAC service and installation. HVAC Rebate programs available. 24/7 emergency hotline and fast service. HVAC Maintenance programs.
BRANDS
Lennox, American Standard, Armstrong Air, Keeprite, Rinnai, Navien, Johnwood, GSW, Giant, Bradford White, Rheem, Honeywell, Generalaire, Aprilaire, White-rogers, Excalibur, Atticat.
SPECIALITIES
HVAC SPECIALISTS ENERGY CONSULTANTS CERTIFIED TECHNICIANS INDOOR AIR QUALITY SPECIALISTS INSULATION SPECIALISTS 24 HOUR EMERGENCY HOTLINE FOR Q/A
WEBSITE
https://www.constanthomecomfort.com
NUMBER OF EMPLOYEES
85
PAYMENT METHOD
CHEQUE, CASH, VISA, FINANCING.
LICENSES
TSSA-GAS FILTER, ESA, REFRIGERANT LICENSE-313A
MEMBERSHIPS
HRAI,SAVEONENERGY.
LIABILITY INSURANCE
Yes
DIPLOMAS
Nate Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 YEARS
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