Hire A Maid

Renovation Cleaning
924 Pape Avenue Toronto ON M4K 3V2
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Reviews for Hire A Maid

Average customer rating:
9.8 10 (191 reviews)

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Suzanne
Suzanne
6 reviews Toronto, ON
10/10

Lovely people, great service

Brianna and Megan did a great job - they are lovely people, excellent cleaners, punctual and hard working. Highly recommended. Thank you so much. I have rebooked for ongoing cleaning.

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Company Response

Hi Suzanne, It’s great to have you on with us for regular service! Thank you for your recommendation and kind words about Brianna and Megan.

Jonathan
Jonathan
6 reviews Whitby, ON
10/10

House Cleaning

Katie and Lisa came out to clean our house today, very thorough job. Our house looks great. I felt very safe having them in our home, masks were worn at all times - thanks

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Company Response

Hi Jonathan, it’s good to hear you’re comfortable with our safety measures and enjoying the results of Katie and Lisa’s work. Many thanks for your review!

Bev
Bev
0 reviews Whitby, ON
10/10

Home cleaning

Maddy is the usual person who comes to clean. She is friendly and personable, offers to go above and beyond to help. Maddy is efficient and thorough and does an amazing job. I would recommend Maddy to neighbours, friends, and family.

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Barb in Toronto
Barb in Toronto
0 reviews Ajax, ON
10/10

Great company and staff

We have been using this company for several years and have been overall very happy with their services. Recently they have been changing over from team to solo cleaning. At first we were a bit concerned, but it has been a good experience for us. Most of our recent cleaning services have been completed by Diane and she has done a great job. She is not only thorough and very detailed, but also very professional and friendly. We are very comfortable having her in our home. Right now I am working from home due to Covid-19, and she is very accommodating and respectful to not interrupt my work and to clean in and around my office at a time when it is convenient for me to take a break.

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Carol
Carol
0 reviews Ajax, ON
8/10

Hire a Maid

I have been using the service for a while and I'm impressed with how focused they are on safety in these new circumstances. Diane was new to our house for the last cleaning and found her way around without issue and did an excellent job.

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Joe
Joe
1 review Toronto, ON
10/10

House cleaning

Megan did a excellent job would recommend her. Friendly, great with dogs. Sparkly clean. Gets in the nooks and crannies, on time. Love coming home to my super clea home.

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Company Response

Hi Joe, thank you for recognizing Megan’s house cleaning expertise, as well as her pet 🐕 skills. Enjoy your “super clean home” feeling!

Jennifer in Toronto
Jennifer in Toronto
1 review Whitby, ON
10/10

Move-In Cleaning

We booked a move-in, deep cleaning service with Hire a Maid for our 2,000 sq. foot home in Whitby. Cheyenne and Maddy were thorough, efficient, and very respectful of COVID protocols. Hire a Maid also provided us with a detailed summary of the tough cleaning spots, which was very helpful as we move into our new house.

We were extremely satisfied with the service and have already inquired into booking their premium maintenance plan on a regular basis.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Great Service!

Using Hire A Maid during this pandemic has been really great. My job right now is almost 24/7 and having a great person come in, safely, and get the house so well cleaned is honestly a boost to my mental health.

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Company Response

It is extremely nice to hear that our service provides some peace of mind during the pandemic. Thank you for your uplifting comments! 😊

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing cleaning service!

Hire a maid had made my life so much easier and I can't thank the team enough for the professionalism and dedication that they have shown so far. Megan did an amazing job in my apartment, following all the Covid protocols and leaving my home perfectly spotless! I strongly recommend their services if you're looking for a reliable cleaning company and amazing service quality.

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Company Response

It’s truly heartwarming to hear that our service helps to make life easier for you! Thank you for your recommendation and wonderful comments about Megan and the quality of our service.

Donna99
Donna99
1 review Whitby, ON
10/10

You really need to 'Hire A Maid'!

We were very pleased with the work Cheyenne did on our first clean with Hire A Maid. Thorough job and attention to detail.  She was very pleasant, addressed us both by name, asked lots of questions to make sure she understood the expectations and was conscientious about masks/health/safety.  
Everyone we dealt with in the office (Katie and Ashley) was very friendly and helpful. Excellent service at an excellent price.

satisfied first time clients.

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Company Response

Hi Donna, thank you for your fantastic review. From Cheyenne, Katie, Ashley and the rest of the Hire A Maid team, we’re so happy you discovered us!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

** COVID-19 UPDATE: For the protection of Hire A Maid clients and employees, all of our staff will be wearing face masks and gloves while cleaning. We are also practicing 6-foot social distancing in homes, and are asking clients to cancel and staff to stay home if unwell in any way to ensure to protection of all. **

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, East Toronto and South Central Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is inspected by our working Team Supervisor using our comprehensive quality checklist, and we actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto and Etobicoke
Durham Region - Ajax, Whitby, Brooklin and Oshawa only

Contact Information:
Toronto: (416) 463-6243
South Central Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Smith in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 80,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol managed a portfolio of fixed term investment products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Eco-friendly cleaning products, with the flexibility to use client preferred conventional cleaning solutions
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning with Supervised Teams.
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
MEMBERSHIPS
Whitby Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$200 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
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