Hire A Maid

House & Apartment Cleaning
Toronto ON M4K 3V2
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Reviews for Hire A Maid

Average customer rating:
9.8 10 (321 reviews)

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Rick on Keele in East York
Rick on Keele in East York
1 review Toronto, ON
10/10

House cleaning

No kids, no pets, in a household of two relatively tidy people. Still, the team always manages to leave things much cleaner than they were before their arrival. Special kudos for running up and down three flights of stairs

Approximate cost of services:
$175.00
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Company Response

Hi Rick, thanks for your review and our business! Can you believe it's been almost 7 years since you started regular service with us?! :-)

cotonluv from Oshawa
cotonluv from Oshawa
10 reviews Oshawa, ON
10/10

Cleaning of home

We have been using this company for the last 8 years, first in whitby and now in Oshawa. They have always been reliable and have done an excellent job. When something has needed an improvement they have done it immediately and consistently. Thank you Jenica and Sarah.

Approximate cost of services:
$180.00
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Company Response

Reliability - both in our quality and showing up as promised - is at the core of who we are at Hire A Maid. Thank you so much for recognizing this, for your kind review and continued support of our services! Carol Smith, Owner

Private User
Private User
Private User reviews Toronto, ON
9/10

House-cleaning services

Over the past few months, I have had different teams of workers come into my home. Amber & her team have been here the last three times. All of the workers were courteous, hardworking, and on time. I am very happy with the service from this c0ompany.

Approximate cost of services:
$180.00
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Company Response

Thank you for your great review and kind words. We really appreciate it!

Kathy in Bloor West Village
Kathy in Bloor West Village
2 reviews Toronto, ON
10/10

House cleaning ng

I have been a client for 3 years. Always a consistently
great job. Staff always friendly and considerate. Brett and Andrea did a great job for us this week.
Well done. Thank you

Approximate cost of services:
$175.00
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Company Response

It's an honour that you have invited us into your home to clean, and we feel it's really important that we are professional, friendly and respectful in your home. Thank you for noticing and appreciating this! =)

Hilary - Winners Circle in East York
Hilary - Winners Circle in East York
1 review Toronto, ON
10/10

House Cleaning

We have been using Hire A Maid for a number of years and have always been very happy!
I was so thrilled to come home today to a beautifully clean home!!
Many many thanks to Christine, Sowande and Brittney for an amazing job!!

Approximate cost of services:
$250.00
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Company Response

Thank you Hilary, you are one of our all time favourite clients! You have been so supportive of us - word of mouth is really important and we've appreciated all your kind words over the years. And you're always really fun to talk to!! =) Carol

Happy in Whitby
Happy in Whitby
1 review Whitby, ON
10/10

Housecleaning service

I hired Hire A Maid a year and a half ago to come every two weeks and clean the main floor of my bungalow. The have been reliable, pleasant and efficient. Currently Jenica and Sarah, from Whitby and doing my cleaning and I am very happy with their work. They are on time and thorough and I enjoy a little chat with them if I am home when they arrive. The company is very accommodating if for some reason I have to change my day of the week and they always give me lots of notice if a change in schedule is necessary. I highly recommend Hire A Maid and Jenica and Sarah.

Approximate cost of services:
$135.00
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Company Response

Thank you for your lovely review! We really appreciate your support and business.

Snow W.  in Whitby
Snow W. in Whitby
3 reviews Whitby, ON
10/10

Great value. Very accommodating.

Very thorough work from the light fixtures to the baseboards and window sills. It’s the type of cleaning I would want to do, but have very little time or energy for. 100% QUALITY WORK by all!

Approximate cost of services:
$170.00
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Company Response

That is a huge compliment! Thank you so much for your kind words, it makes our day to know you are happy with our work.

Private User
Private User
Private User reviews Whitby, ON
10/10

House cleaning

I started using hire a maid after trying a couple of other cleaning services. I am so pleased with the professional service I receive with this company. Jenica and Sarah do an awesome job and are such pleasant ladies.

Approximate cost of services:
$190.00
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Company Response

We really appreciate your feedback and excellent rating of our work! Thank you :-)

Bonnie
Bonnie
6 reviews Ajax, ON
10/10

Once a month house cleaning

I started with this company around 1 year ago when I had a knee replacement and I was not willing to let them go after I became better! I started with Tracy and Ruthie but they have changed to Ruthie and Kelly. All 3 gals were terrific. I can ask for a few changes or additions within the timeline and it is done. They do a wonderful job. Having them come allows me to keep up with some of the basics. I look forward to them coming every 4 weeks and the place always smells so clean!
Thank you so much!
Bonnie

Approximate cost of services:
$135.00
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Company Response

Thank you Bonnie! The staff love cleaning your home and we are so happy to be able to make life easier for you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Deep Clean

After having electricians in my house for a week I needed help to get my house back in order. Irvana, Opal and Sowande did a great job of restoring my hardwood floors, getting rid of all the dust, cleaning a much neglected kitchen and basically dealing with a dog-friendly home. This is my first experience with Hire A Maid and I will definitely continue to have them back.

Approximate cost of services:
$400.00
2 of 2 people found this review helpful.
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Company Response

Thank you for your feedback and excellent review! It is much appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto, North York, and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington

Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 80,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$240 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
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