Hire A Maid

House & Apartment Cleaning
Toronto ON M4K 3V2
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Reviews for Hire A Maid

Average customer rating:
9.8 10 (346 reviews)

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Private User
Private User
Private User reviews Whitby, ON
10/10

Thorough cleaning service

The team is very thorough and very expedient. We have them come in every two weeks and they keep our house looking nice and clean. With a newborn, this help is a lifesaver.

Approximate cost of services:
$170.00
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Company Response

Thank you for your wonderful feedback. One of the reasons I created Hire A Maid is that I experienced first-hand the benefit of having a home cleaner as a then new mom. Being able to provide you a beautifully clean home so you can relax with your baby makes us feel great too! Carol Dinn, Owner

Holly Dean from Whitby
Holly Dean from Whitby
6 reviews Whitby, ON
10/10

Hire a Maid is the Best

Katie & Lindsay did an amazing job. I was so grateful that they were on time and were very quick as well (as I was trying to work in the backyard and manage my kids at the same time). My house was spotless and worth every penny. Thank you!

Approximate cost of services:
$158.00
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Company Response

Hi Holly, the team absolutely loves cleaning for you and we all really appreciate receiving your feedback on how much you love our work. Thank you for your many years of business! Carol

Lynda Seibel from Oshawa
Lynda Seibel from Oshawa
2 reviews Oshawa, ON
9/10

Good Job

Katie and Lindsey did a good job on cleaning of my house today . They were pleasant and friendly and worked in a professional manor. Even came outside where I was sitting to tell me that my phone had rang 2 times. Followed all the cover protocol.

Approximate cost of services:
$152.00
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Company Response

Hi Lynda, thank you for your great review and for your continued support of our services.

lounew in North York
lounew in North York
4 reviews Toronto, ON
10/10

Household Cleaning

Hire a Maid comes to clean my house every 4 weeks. Although it is not always the same person, each time she/he always know my cleaning preferences and does a fine job. June 30 Sandra arrived promptly and cleaned thoroughly, leaving my house fresh and tidy. Thanks Hire a Maid.

Approximate cost of services:
$225.00
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Company Response

Thank you Allison!! It's been our pleasure to clean for you and we're happy to have restarted services to your home. Your feedback is always appreciated =)

MARYANN in Toronto
MARYANN in Toronto
2 reviews Toronto, ON
10/10

House Cleaning

I contacted Hire a Maid to clean my house for 4 hours. They came and thoroughly cleaned my house without rushing. This company thoroughly trains their staff so that you don't have to explain what to do or supervise them. When finished, the job was inspected to ensure that it was done well and that I was satisfied with the cleaning service
They really go the extra mile to ensure customer satisfaction.

Approximate cost of services:
$200.00
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Company Response

Thank you MaryAnn, I loved reading your review as it's exactly how we want our clients to feel with our service. After 13 years in business, we never get tired of knowing that we made you, our customer happy! It's what motivates us to work hard every day =)

Karen in Dundalk
Karen in Dundalk
2 reviews Whitby, ON
10/10

House Cleaning

It was so great to have Katie and Lindsay back to clean my home. I am very happy with the extra precautions that the teams are taking to prevent the spread of Covid-19. I didn't realize how much I missed coming home to a clean house.

Approximate cost of services:
$150.00
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Company Response

Thank you so much Karen! We are so happy to be back to work full-time and are glad that you felt confident with our enhanced COVID-19 measures.

Private User
Private User
Private User reviews Toronto, ON
9/10

Home Cleaning

Overall we were impressed with the customer care and follow-up by the Hire a Maid team. Our cleaner, Samantha P was diligent, careful and thorough. She was responsive to all of our requests and took the extra care to deal with our needs.

Highly recommend.

Approximate cost of services:
$200.00
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Company Response

We really appreciate your feedback and are glad to know you were impressed by your experience with us. Our goal is to always make you happy! Thank you for entrusting us with your home and cleaning! =)

Michelle in Toronto
Michelle in Toronto
1 review Whitby, ON
10/10

Home cleaning

I’ve been using hire a maid for the past 5 years. The teams are always respectful and prompt. The admin staff is very responsive and the customer service is exceptional. Due to changes in staffing, my regular team was no longer available and it took sometime to find the right fit. This is the first time that Iman and Amanda have come to clean my home and they have done such an amazing job that I felt it was finally time to write a review. The girls accommodated all my special requests - the place was left sparkling. I found my new team :) Thank you!

Approximate cost of services:
$140.00
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Company Response

Hi Michelle! We are so pleased to hear that you loved the cleaning! We did have some staff changes due to not everyone being back due to COVID daycare closures. We appreciate your continued support, thank you =)

tsmada in Oshawa
tsmada in Oshawa
3 reviews Oshawa, ON
10/10

Fast, thorough, and efficient.

Hire a Maid has been cleaning our house for a year and we are beyond pleased with their service. All of the ladies who have cleaned have been pleasant and responsive to special requests (such as scrubbing marks and stains off of walls). In general, they arrive within the designated window and waste no time getting the job done. We couldn't be more pleased with their work.

Approximate cost of services:
$150.00
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Private User
Private User
Private User reviews Whitby, ON
10/10

Welcome Back!

Welcome back! My condo is clean again! The team was professional and worked hard. They arrived when they said they would, wore masks and gloves as they said they would and did a great job. Thanks Molly and Iman!

Approximate cost of services:
$200.00
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Company Response

We would have loved to see the smile on your face when you saw your sparkling clean condo!! We are so happy to be back and for your trust and confidence in us to clean your home with all the safety precautions. We've always been very careful about ensuring we prevent cross-contamination while cleaning and, with our existing high level of detail, were able to easily adapt to clean for COVID-19. We are glad these made a difference for you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto, North York, Scarborough and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington

Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 100,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

• Hire A Maid believes in giving back to the community and since 2008, has donated over $20,000 in cleanings to people undergoing cancer treatment to help them focus on their recovery while we take care of their home cleaning.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$240 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.