Hire A Maid

House & Apartment Cleaning
Toronto ON M4K 3V2
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Hire A Maid

Average customer rating:
9.8 10 (346 reviews)

Sort by

Jen P
Jen P
1 review Whitby, ON
10/10

Biweekly Cleaning

I would highly recommend Hire A Maid. They are professional, efficient and did an excellent job every time! They really pay attention to all the little details and leave your house feeling brand new.

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Hi Jen, we love that you get that “brand new” house feeling after our cleanings. Thanks so much for your awesome recommendation!!

Holly Dean from Whitby
Holly Dean from Whitby
6 reviews Whitby, ON
10/10

HireaMaid Never Disappoints

HireaMaidnever disappoints. They are always reliable and do a fabulous job. House is spic and span and they have done a wonderful job getting the job done, especially during the pandemic when they've had to work around people being home. Whenever I reach out to them they are incredibly quick at responding. A plus for customer service as well!

Approximate cost of services:
$158.00
Was this review helpful?
Company Response

Hi Holly, thank you for your ongoing support and positive feedback. It keeps our team inspired to do a fabulous job!

Alyson
Alyson
0 reviews Whitby, ON
10/10

Home Cleaning Service

Friendly, prompt service. The team did a great job and thrilled to have this regular service. Best cleaners I have used in 20+ years. Would absolutely recommend to anyone looking for a regular cleaning service.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Hi Alyson, we’re thrilled as well to be appreciated 😃 Many thanks fo your recommendation!

Calvin in Toronto
Calvin in Toronto
1 review Ajax, ON
10/10

Hire a Maid continues to deliver

I posted a review earlier when we stared using Hire a Maid and am happy to post another confirming we could not be happier with the move. Tegan has become our regular and her service, along with her personality, are exceptional. Our home has never looked better!

Approximate cost of services:
$160.00
Was this review helpful?
Company Response

Hi Calvin, Tegan is terrific and your update is very much appreciated!!

Roger
Roger
4 reviews Whitby, ON
10/10

Great Cleaning Company & Team

Right from the beginning, the team from Hire a Maid were fantastic. They took me trough a detailed list of services they provided and quoted a reasonable price. We were moving into a new resale home and really wanted a quality cleaning package. They sent confirmation emails and showed up right on time for the appointment. Kallie & Diane were very personable and did a fantastic cleaning service throughout the house. They waited for me to review the work and finished with a wonderful parting remark. I would highly recommend this team.
Thank you Kallie & Diane.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Hi Roger, thank you for your wonderful review and recommendation!! And from Kallie and Diane, you’re very welcome!

Heli in East York
Heli in East York
6 reviews Toronto, ON
10/10

Great Cleaning Company

We highly recommend Hire a Maid. We were using this company before the pandemic and then stopped for a year or so. Now we are back and are very satisfied, especially with Jessica, a top notch cleaner who takes her time, is detailed in her work, and lovingly takes care of our home.

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

HI Heli, it’s good to have you back enjoying our service again. We 💗 your comment about how Jessica lovingly takes care of your home. Many thanks for recommending Hire A Maid!

Tom
Tom
1 review Toronto, ON
10/10

Excellent cleaning service

I was truly happy with the level of cleanliness after using this company. I had tried scheduling with other companies and either didn't receive callbacks or was told my cleaning needed to be rescheduled. This was not the case with Hire A Maid. They were prompt and professional. I will definitely be scheduling them for a regular ongoing cleaning. You won't regret calling this company.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Hi Tom, thank you for your awesome review! It’s great to hear that you’re happy with our service.

Nancy in Whitby
Nancy in Whitby
3 reviews Whitby, ON
10/10

RELIABLE

Alexis has been a detail oriented, reliable lady. Any issues I have, she addresses them immediately. I trust her completely. She's a friendly, hard worker. If she notices something that needs cleaning, she does it. Thank you Hire A Maid, and especially Alexis for making my life easier.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Hi Nancy, it’s wonderful that you feel this way about Alexis and the work she does to help make things easier for you. From Alexis and the Hire A Maid team, we want to say…you’re very welcome and it’s a pleasure!

Mia Sella
Mia Sella
3 reviews Surrey, BC
10/10

Excellent Service

Hire A Maid had made my life so much easier. They were very friendly and made sure to address all of my cleaning needs. Our house looks great. I felt very safe having them in our house. Looking forward to see them next time.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Hi Mia, it’s wonderful to hear that our service helps to make your life easier 😊 Our team looks forward to keeping your house looking great!

rod
rod
3 reviews Oshawa, ON
10/10

Another great cleaning

Another great cleaning this week. Hire a Maid has done a great job through out this whole covid mess. I would have no problem recommending them to anyone! Thanks, Alexis!

Approximate cost of services:
$170.00
Was this review helpful?
Company Response

Hi Rod, thank you for taking the time once again to show your appreciation for Hire A Maid and sending a shout out to Alexis. Your recommendation means a lot to us!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto, North York, Scarborough and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington

Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 100,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

• Hire A Maid believes in giving back to the community and since 2008, has donated over $20,000 in cleanings to people undergoing cancer treatment to help them focus on their recovery while we take care of their home cleaning.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$240 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.