We are ecstatic with our new organic latex bed. Being big believers in health and the environment, we've been wanting to invest in an organic bed for some time now. After all, over a third of our lives is spent on sleeping and rejuvenation so why not make it a healthy and chemical-free experience - an excellent starting point!
We were impressed with your pride and commitment to ethically apply your environmental science knowledge in starting Black Sheep Mattress Company. Going out on a limb with any new business takes passion and determination - all the more so when entering a competitive market with a novel product.
You made the whole experience very easy thanks to your professional, personable and accommodating nature and your respectful staff is a bonus to your business. You follow through on adjustments quickly and efficiently. In our case, you rebuilt our box springs to fit them into our two-storey old house at no extra charge. Clearly customer satisfaction with a quality product is your priority, and you encourage "tweaking" the comfort levels if need be even after the purchase has been made.
This was a truly worthwhile investment and thank you again for delivering our "old" but still almost new mattress to a friend nearby. It was a pleasure to meet you and we will continue to promote your great green business and product to all.
- Company Response
Thank you Mike! It is so great to hear how well the mattress is working out for you both, and we of course love it when our customers get what we're doing as so many do, without you guys it wouldn't be possible. Really awesome meeting you both and hope you have many a great nights sleep! Christian