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At 9:30 pm I experienced a huge water leak. I had no idea where it was coming from. I called DrainRooter Plumbing, they sent Mike and he arrived on scene within 20 minutes of my call. He fixed the leak within 30 minutes and found an existing vulnerability with the plumbing that could cause problems and damage in the future. He came back the next day to resolve the issue saving me both time and money. I'm very thankful Mike not only responded quickly and was very competent at what he does, but that he also went above and beyond what was expected. His service was outstanding and the price was very reasonable.
- Approximate cost of services:
- $280.00
- Company Response
Thank you Laura for your feedback! At DrainRooter Plumbing we make our best efforts to have a plumber come by as soon as possible when there is an emergency for the homeowner. Experiencing a huge water leak late during the day is nerve-wrecking because you do not know how soon a plumber can arrive. When facing a situation like this, waiting longer than an hour for a plumber is not something that you want to go through. The longer that it takes for a plumber to show up and fix the problem, the most expensive your home repairs will be because of the damages that will be caused by the water to your floor, walls, furniture and valuables. We look forward to working with you again! Best Wishes, DrainRooter Plumbing team