Rockwood Kitchens

Kitchen & Bathroom - Cabinets & Design
Barrie ON L4N 8X1
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Reviews for Rockwood Kitchens

Average customer rating:
9.7 10 (95 reviews)

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Mitchell in Toronto
Mitchell in Toronto
0 reviews Barrie, ON
10/10

New Kitchen

I just had a kitchen installed by rockwood kitchens I couldn’t be anymore pleased! Turned out way better than I could have imagined and the pricing was very fair for the product you receive.

1 of 1 people found this review helpful.
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Company Response

Thank you Mitchell for your kind words and we are so pleased to hear that you are happy with your RockWood Kitchens journey. We have passed this message along to the RockWood Team. Please do not hesitate to reach out to us in the future if you need anything! :)

Quality Counts
Quality Counts
34 reviews Toronto, ON
10/10

Customer Service - Best I've ever experienced

I am quite seasoned with property management and renovations, and designed a kitchen based on days of hours of research.
I took this, and measurements to Rockwood.
Included in their service, was revising my designs based on their extensive years of experience.
All of their suggestions vastly improved the design. Then they came, measured, delivered precisely in the date-range they initially provided, and installed quickly and with no after-mess for me to deal with.

However this review is about their customer service. It has now been four years since I first required their service. In this time I have contacted them on various questions, and often the same day, or within 24 hours, they have not only responded, but also provided a video of the solution.

This kind of customer service is priceless. I look forward to eventually using their service to replace and renovate other kitchens.

1 of 1 people found this review helpful.
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Company Response

What an amazing review! Thank you so much for your kind words and we are so pleased to hear that you are happy with your RockWood Kitchens journey. We have passed this message along to the RockWood Team. Please do not hesitate to reach out to us in the future if you need anything! :)

martin in London
martin in London
1 review Buckhorn, ON
10/10

Cottage kitchen

Excellent Job!
Thoughtful and creative designer.
Cabinet installer was meticulous. A real craftsman.
Countertop installer was precise and efficient.
On time. On budget.

We wanted to take advantage of A large open space. This allowed for a 27ft counter and a 10ft island. Our family loves to cook and entertain. Rockwood was 100% successful in design and execution. Outstanding Value.

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Company Response

Thank you Martin for your kind words and we are so pleased to hear that you are happy with your RockWood Kitchens journey. We have passed this message along to the RockWood Team. Please do not hesitate to reach out to us in the future if you need anything! :)

B in Hamilton
B in Hamilton
1 review Whitchurch Stouffville, ON
10/10

Kitchen Reno

From design to delivery, our experience with Rockwood Kitchens was outstanding. My husband and I had a good idea of the design we wanted however Erin’s expertise and input made it happen. She captured the smallest of details and identified and was able to explain many things we hadn’t thought of. Delivery of the cabinets took place on the scheduled date and the delivery team even ensured the correct cabinets and doors matched to our order...versus the typical “drop and run”.

We made some additional requests for parts post delivery and made contact with Christina who works at the warehouse. Even with all the issues surrounding Covid19 she responded immediately and made arrangements for contactless delivery.

We highly recommend Rockwood. The cabinets are full wood construction including the drawers and all hardware is high quality with soft closure. We are absolutely thrilled with our new kitchen.

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Company Response

What an amazing review! Thank you B for your kind words and we are so pleased to hear that you are happy with your RockWood Kitchens journey. We have passed this message along to Erin and the RockWood Team. Please do not hesitate to reach out to us in the future if you need anything! :)

Noreen in Toronto
Noreen in Toronto
1 review Barrie, ON
10/10

Kitchen and bathroom renovations

I worked with Kelly from Rockwood on this kitchen and bathroom renovation, so my compliments to her for her design, site visits, and addressing all my needs and wants in this project. It was not an easy design to manage as there were a lot of angles involved in this condo kitchen and bathrooms, however, Kelly was confident she could come up with solutions, and she made it happen! I am so pleased with her work, the products that Rockwood uses, and their overall responses to any and all concerns in a timely manner. I have had many compliments on this kitchen and both bathrooms, countertops are beautiful, and I would not hesitate to recommend their services...a great company, and a great staff!!

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Company Response

Thank you so much for your kind words and we are so pleased to hear that you are happy with your RockWood Kitchens journey. We have passed this message along to Kelly Erwin and the RockWood Team. Please do not hesitate to reach out to us in the future if you need anything! :)

Private User
Private User
Private User reviews Newmarket, ON
10/10

Kitchen Renovation

I am VERY pleased with the supports and service I received from Rockwood Kitchens. My designer Desirae was absolutely fantastic to work with. She listened to my needs and offered several design options to fit my budget. She was instrumental throughout the entire process and kept me well informed about dates and expectations. The quality of the cabinets is fantastic. The counter tops and backsplash look phenomenal. I have received so many compliments on the kitchen. I’m so glad I chose Rockwood Kitchens for my kitchen renovation. I highly recommend them!

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Company Response

Thank you for taking the time to leave this review, we are so happy to hear that your experience with RockWood was a great one and will be sure to pass these compliments on to everyone involved

Samantha in Peterborough
Samantha in Peterborough
0 reviews Peterborough, ON
10/10

Kitchen Reno

10/10 would recommend Rockwood Kitchens to all of my friends and family. We have received numerous compliments on our beautiful new kitchen. Felicia was a dream to work with! She made sure everything went smoothly and was always very quick to reply to any of our inquiries. Our installer, Monty, was extremely meticulous and worked to ensure that our finished kitchen was perfect. Can’t say enough about these people... we are in love with our brand new kitchen!!!

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Company Response

Thank you so much for your kinds words, Samantha. We really appreciate you taking the time to share your experience with us -and we agree, Felicia is truly a dream to have on our team! We count ourselves lucky to have customers like you!

Y and G in Peterborough
Y and G in Peterborough
0 reviews Peterborough, ON
10/10

York White Kitchen

Our RockWood kitchen is both beautiful and elegant. It was the style of cabinetry that drew us to this company and especially the solid maple construction, high end closures and accessories. RockWood was very reasonably priced given the quality of all that they offer. It was successful in both design and function due to the excellent help from Felicia in the Peterborough office. She was a constant help in every way from prelim to completion. She has a great design sense, was always cheerful and not daunted by our many changes and/or challenges. She was very thorough and a pleasure to work with. We look forward to working with Felicia again! Love our Quartz counters too! Can’t say enough! Great experience!

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Company Response

Thank you for taking the time to leave this review, we are so happy to hear that your experience with RockWood was a good one and will be sure to pass these compliments on to Felicia and everyone else involved

Private User
Private User
Private User reviews Vaughan, ON
10/10

Kitchen Renovation

Rockwood recently renovated our kitchen and we are very pleased with the results. From the planning stage to completion. Kelsie was informative and was always available to answer our many questions. The installers were neat and did great work especially the workmanship on covering our bulkhead. I would highly recommend Rockwood

1 of 1 people found this review helpful.
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Company Response

Thank you for the great review! We are so happy you enjoyed working with us!

Randy
Randy
8 reviews Toronto, ON
10/10

WOW, what a kitchen and what a company

Our contractor recommended Rockwood for our new kitchen install and we could not be happier. The entire experience was a pleasure and the cost totally surprised me. We have done many renos in the past and used everything from Ikea to complete custom in doing the kitchens. I will use Rockwood from now on. From the moment we met Kelsie, things could not have gone any smoother. We came into the showroom with measurements and some good ideas. Kelsie listened to what we wanted to do, took the measurements and within a few days had a complete set of drawings for us. WE both made a few changes and had the final plan. Then the final measure was done and we made a couple more changes and we were ready to go. Rockwood supplied the cabinets, the countertops (quartz), the hood fan, the sink and the Crown moulding. The install took less than 3 days and everything was done to perfection. The process was easy, the product was exceptional, the install was perfect and the price can't be beat. Don't even think of looking anywhere else.
Randy & Gerogina

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Company Response

Thank you for taking the time to leave this review, we are so happy to hear that your experience with RockWood was a great one and will be sure to pass these compliments on to everyone involved.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rockwood Kitchens

Since 2010 RockWood Kitchens’ mission has been to provide south-central Ontario with the highest of quality cabinets and countertop at the lowest prices and our team of friendly and highly qualified interior designers, cabinet assemblers, installers, and delivery guys are all there to make getting your dream kitchen easy and ...
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