Optima Windows and Doors

Formerly Optima Home Improvements Ltd.
Windows & Doors Installation & Service
17 Canso Road #4 Toronto ON M9W 4M1
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 6 timesBest of 2020winner 6 times

Reviews for Optima Windows and Doors

Average customer rating:
9.9 10 (269 reviews)

Sort by

Avishek Chatterjee
Avishek Chatterjee
1 review Brampton, ON
10/10

Excellent to deal with

Chris came to meet us in May, very nice person, pricing is very competitive, they installed all my windows yesterday, came on time, very professional, asked if we had any questions, left the area cleaned as was before, will definitly recomend to friends and family and also do repeat business. We had 7 windows installed which was done in approx 5 hrs.

Was this review helpful?
Felix in Scarborough
Felix in Scarborough
1 review Toronto, ON
10/10

Professional

Chris and his team were highly professional and effective to get a high-quality job done within the timeframe they promised. The design vision and years of experience and knowledge convinced us to go with Optima. Then they further at our satisfaction with her attention to detail, protecting our property from damage during the process, and clean up. The crew was very respectful and hard-working. Chris took our ideas and came up with a great plan beyond what we would have envisioned we would absolutely recommend Optima to families and friends.

Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
10/10

I'd Recommend Optima Again & Again!

I received 3 quotes and awarded Optima Windows to replace all windows in our home. They were competitively priced and accommodating to ALL our custom requests.
Eugene is who sold us the windows was wonderful to work with, he understood what was involved in making a specific window larger and converting an existing window to a sliding door. I also changed my mind on the trim a couple of times and Optima accommodated my indecisiveness.
We started off a bit rocky with the scheduling of the installation due to some miscommunication however they did a phenomenal job at diffusing the situation almost immediately. Chris the Project Manager could have simply called however he showed up at our home a day before the windows were installed which impressed us instantly. Hiccups are common in renovations but in my opinion gives a company the opportunity to show a customer their worth and how they stand out from the rest… And that they did!
The crew that was assigned to install the windows were professional & respectful of the space. Arthur the foreman immediately introduced himself and exchanged numbers with my husband due to us being in and out that day, reassuring us that the job would be handled with white gloves. Furthermore, there was an unforeseen electrical issue and Chris sent a licensed electrician out at no additional charge.
I absolutely love my iron ore windows, trim work & the masonry work that was done. A friend recommended Optima to us, I’ve already referred Optima to a friend which they’ve proceeded with Optima & I would highly recommend them again and again.

Was this review helpful?
Mary in Toronto
Mary in Toronto
1 review Oakville, ON
10/10

Great crew

We booked an appointment with Optima from the Facebook ad, met with Chris, saw the product and signed on the spot. The windows arrived a bit later than we expected due to Corentine restrictions. We have replaced 10 windows and one sliding doors with a Optima within a day. The job was done sooner than we expected. The house was left clean and we will recommend Optima to all our friends and family

Was this review helpful?
Private User
Private User
Private User reviews Oshawa, ON
9/10

Review of our sales representative, Alina!

I want to use this review to shout out Alina! She was probably the best sales rep we have encountered during our quote process. She is also the reason we likely chose to go with this company over others. Alina took the time to patiently explain and demonstrate the window technology. She was kind, and NOT PUSHY, as many other company reps tend to be. Alina communicated with us throughout the whole process, was quick to find info out when asked, even when I had a question to ask during the COVID closures. The quality and design of the product is beautiful. We were happy with the sales rep and windows in the end, even though we were sent the wrong style in error, not the one we ordered.

Was this review helpful?
Tina Stone
Tina Stone
1 review Oakville, ON
10/10

Great Experience

Very happy with the job Optima did at our house. The workers arrived on time and were very professional. Great work ethic which you need on this kind of job.

Was this review helpful?
Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Oakville and we hope we can be of service again to yourself or a family member.

Justine Tremblay
Justine Tremblay
1 review London, ON
10/10

Excellent teamwork

I recently observed Optima's crew installing the windows on my neighbor's house and I was overly impressed with their efficiency and quality of work. I contacted them for a quote on my own house and I found the price to be very reasonable. The job was completed within a month including lifetime warranty. I am completely satisfied and have already recommended Optima to my friends and family.

Was this review helpful?
Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Oakville and we hope we can be of service again to yourself or a family member.

Jason in Orangeville
Jason in Orangeville
2 reviews Orangeville, ON
10/10

Never felt comfortable about a company this much before

Perfect service, patient sales.
For the first time I met the sales Alina, I felt I cannot resist her wonderful service. Then their worker came today to install the doors. They worked super quite in the morning, and they protected my floor with cloth all the way. Even fixed my hole on the wall on the bottom of the door they installed. Super nice. Super super nice.

Was this review helpful?
Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Orangeville and we hope we can be of service again to yourself or a family member.

Cameron in Toronto
Cameron in Toronto
2 reviews Vaughan, ON
10/10

Amazing work during uncertain World situation.

Everyone at Optima was very professional and personable, from my initial call to the quote and the work itself. Work looks great, they were very efficient, and left everything tidy. The company also took extra precautions due to the pandemic - the team wore masks and kept their distance when discussing the work I'm very pleased what is the quality of the work, the cost, and the experience. I definitely recommend Optima, and will consider them for any future needs.

Was this review helpful?
Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Emily in Toronto
Emily in Toronto
2 reviews Toronto, ON
10/10

Wonderful Company, Good Qulaity and Great Service

From start to finish this company is the best. Gleb is such a pleasure to work with and puts so much care and attention into his work. The installers were extremely professional, clean and quick and the windows installed are superior quality and finish. Thank you!!

Was this review helpful?
Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Optima Windows and Doors

At Optima Windows and Doors, we pride ourselves in setting industry high standards with experience, dependability, consistency, and quality workmanship. Our team is comprised of certified, skillful window professionals with an upwards of 20 years experience. No job is too big or too small. We treat every project equally providing professional and reliable service throughout the GTA.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
https://optimawindowsdoors.ca/?utm_source=homestars&utm_medium=listing&utm_content=homestars
YEAR ESTABLISHED
1998
PAYMENT METHOD
ALL Major Payment types Accepted.
MEMBERSHIPS
SAWDAC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Exclusive Lifetime No Limitations Fully Transferrable
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.