Optima Windows and Doors

I received 3 quotes and awarded Optima Windows to replace all windows in our home. They were competitively priced and accommodating to ALL our custom requests.
Eugene is who sold us the windows was wonderful to work with, he understood what was involved in making a specific window larger and converting an existing window to a sliding door. I also changed my mind on the trim a couple of times and Optima accommodated my indecisiveness.
We started off a bit rocky with the scheduling of the installation due to some miscommunication however they did a phenomenal job at diffusing the situation almost immediately. Chris the Project Manager could have simply called however he showed up at our home a day before the windows were installed which impressed us instantly. Hiccups are common in renovations but in my opinion gives a company the opportunity to show a customer their worth and how they stand out from the rest… And that they did!
The crew that was assigned to install the windows were professional & respectful of the space. Arthur the foreman immediately introduced himself and exchanged numbers with my husband due to us being in and out that day, reassuring us that the job would be handled with white gloves. Furthermore, there was an unforeseen electrical issue and Chris sent a licensed electrician out at no additional charge.
I absolutely love my iron ore windows, trim work & the masonry work that was done. A friend recommended Optima to us, I’ve already referred Optima to a friend which they’ve proceeded with Optima & I would highly recommend them again and again.