Green Side Up Contracting

I had my fence installed back in 2018 when a wind storm brought down both sides of an old fence. At the time I dealt with Grant who was courteous and reasonable to my questions. He helped us understand the options and pricing. We decided on a fence layout, 6x6 posts, and two gate replacements. The team that came to do the install was fast, explained some of the issues with our old fence, and did an overall great job.

Fast forward two years, I was having problems with my one gate where it was getting stuck, especially during colder/rainy weather (wood expanding). I assumed that the gate was not aligned properly or perhaps too much weight. I emailed Grant and then called Jay where he said his team would be coming by to take a look. Turns out it was the same team that did the original install (which was kind of nice to see as usually contractors change personnel often), and also found out that the gates were reinstalled by a different contractor that did work at my house. He pointed out the screws were stripped and the latches were reattached incorrectly on both gates. Now at this point it was fair for Jay and his team to not want to help as it was not their mistake, but Jay was very nice and asked his team to try to do what they could under warranty. They managed to get the screws out and reattach both gates. Now both gates have been functioning great and the fence is still in great condition.

I would recommend Jay/Grant and their crew for anyone looking to install a fence. They are excellent to deal with and will hold up their end in terms of warranty/do what they can for their customers!