Quick Dry Carpet Care

Carpet & Rug Cleaning & Repairing
Ottawa ON K2B 8S5
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87%

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Reviews by rating (past 12 months)

Reviews for Quick Dry Carpet Care

Average customer rating:
9.2 10 (25 reviews)

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Abe from Ottawa
Abe from Ottawa
1 review Nepean, ON
10/10

carpet cleaning

I was completely blown away by the level of friendliness and courtesy this company provided!
From initial contact to saying goodbye at the door!
Beautiful.

Got my whole house cleaned (townhouse) for 150!

It was cheaper than doing it myself!

A-Mazing!

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Kate R. from Ottawa
Kate R. from Ottawa
1 review Ottawa, ON
3/10

Carpet cleaning

I would give this company five stars for the actual cleaning. I really like the result. However (and it's a big one) I'd give zero for reliability and professionalism. Three out of three times I hired them, they showed up more than two hours late (with no phone call) or didn't show up at all, and I had to reschedule. Eventually I had to go with a different company. If you're taking time off work for this, or travelling across town, or need reliability for any reason, beware!

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Veronique from Gloucester
Veronique from Gloucester
3 reviews Gloucester, ON
8/10

Carpet cleaning

I used QuickDry's services to clean carpets in my hallway and rooms. I was happy with the end result and could see and feel the difference. I do think that it was very expensive, especially that I needed to buy an additional product as there was pet stains and without the special solution, the actual cleaning would of made it worse according to the technician. So it ended costing a lot more than I originally expected but the results were good and the technicians were friendly. They are worth considering in my opinion but be prepared to maybe pay more than expected.

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Mike Ramia from Ottawa
Mike Ramia from Ottawa
3 reviews Ottawa, ON
10/10

Carpet Cleaning (Residential)

When selling my home I hired two carpet cleaners in fairly rapid succession. Of the two I was significantly happier with the level of service from Quick Dry versus the other carpet cleaning company. Quick Dry was prompt and cleaned the carpet in multiple stages. They were on time, personable, brought two people for the job (brothers), and moved couches with no problem. Was very pleased with the result / process / cost.

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Chono Singh from Ottawa
Chono Singh from Ottawa
1 review Ottawa, ON
10/10

Carpet Cleaning

I am very happy with the job QuickDry did... My carpets were dirty because of food and kids accidents. All stains are now completely removed. Carpet were dry in 1 hour, smells great, fast job, excellent communication And very punctual. Worth the money

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Katie and Gordon in Ottawa
Katie and Gordon in Ottawa
7 reviews Ottawa, ON
2/10

Carpet cleaning

We hired Quick Dry to clean carpet in one room and two staircases. They have an ad on their website for 2 hallways and a room for $59; for two staircases and a room they quoted us something higher than that (which is fine; stairs are more expensive), but the end price was WAY more than the quote. If they had told us it would cost $350 to clean the carpets we likely still would have hired them, but we were really unhappy that the quote and actual differed so significantly because it felt like a bait and switch and it messed up our budgeting. They did a good job cleaning, but their business practices left us feeling unhappy and we won't hire them again because of it.

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Company Response

Dear Katie - I'm sorry that the quote you received over the phone differed from the pricing provided in your home. Indeed stairs are our specialty and do cost us a lot more to clean. We guarantee the best staircase cleaning in the city and will use all the solution and time necessary to ensure the most thorough cleaning possible. We absolutely try to keep our rates as low as possible for our clients, and do not at all believe in bait and switch, but when areas are heavily stained and require specialty products, it costs us more to clean them and so we have to charge accordingly - and these occasional cases are only discovered after visiting the home in person.
Now that your carpets have been cleaned once by our system, if you call us within the recommended 6 to 12 months, I can personally guarantee you that it will cost at least $100 less to clean them the 2nd time, since less time and product would need to be used.
I invite you to try us out again, at a guaranteed better rate. We would love to turn you into one of our many happy customers - please feel free to call us anytime to discuss. Again, my apologies for any inconvenience.

Abraham

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quick Dry Carpet Care

All-natural carpet cleaning, upholstery cleaning, area rug cleaning, mattress cleaning, tile and grout cleaning, and pet urine and odour removal services. www. quickdry. ca
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