Andrew is a rock star as far as I am concerned. I had gutters which leaked at the drip edge and seams (among other small issues). He came in and did a detailed exam of the issues and a day or two later he gave me an itemized estimate. He identified many problems with the eaves that I was not even aware of, but none of them were fake or un-necessary! Other companies I tried to get quotes from either didn't want to even see the problem first, didn't want to take on "small jobs", or simply gave quotes to replace all the gutters without consultation (wasteful cash grabs). Anyway, Andrew fixed the gutters at what I consider to be fair rates, and everyone gained as the old gutters didn't need to be thrown out or recycled for NO reason. Additionally Andrew installed some anti-roosting bird spikes that I provided on one side of the roof, without any issues.
What can I say, I wish all contractors were this solid and honest, then I wouldn't need to DIY so many things and life would be much easier. :)