I contacted Kovar about 2 skylights on my property that were beginning to show their age - 1 was leaking and the other was causing the formation of a huge ice dam around it. Jason took his time to answer my questions and provided me promptly with a quote for the work. He was readily available to discuss other questions and explained the details thoroughly. We opted to get Snow Load skylights to help limit the heat transfer through the glass itself. Kevin and Chuck completed the work over the course of 2 days, and were clean and respectful. The one negative I would state is that a check of the product (one of the 2 skylights) about to be installed on my house was not completed - in fact, the supplier had provided them with the incorrect skylight (less energy efficient), and had I not checked myself, it would have been installed despite it being the wrong one. I understand this is something the supplier did wrong (and not Kovar) but it would have been nice if they had checked as well. Overall, happy with the results and hoping that the new skylights (plus improved attic/tunnel insulation completed by a separate contractor) will help reduce the ice dam formation. Thanks Jason, Kevin, and Chuck!
- Company Response
Thank you for taking the time to write this review and your understanding. We appreciate your honesty and business. Best regards, Kimberley.