Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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94%

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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (290 reviews)

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lawrence from Toronto
lawrence from Toronto
1 review Scarborough, ON
10/10

basement leak

Oleg is very helpful and he answered my call quickly for basement water leak problem. He got a team of professional workers including Sergey and Konstanian to fix the foundation wall leak and window well drainage problem on the next day. These guys did a good job and they explained in details what was done to fix the problem. They cleaned up the place after the job. Thanks guys.

Approximate cost of services:
$3,000.00
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Company Response

Hello Mr. Lawrence, thank you very much for the review. It was a pleasure to have a business with you and we happy to know that you liked us too. Thank you for choosing Doctor Rooter. Always at your service for plumbing, drainage and waterproofing needs.

Olga from Toronto
Olga from Toronto
1 review North York, ON
10/10

Cleaning up sewage back up

I had sewage back up in my laundry room. Roman came on time, took control of the situation, and ran a camera to see were the problem was. He was very courteous and professional. The work was done fast and they cleaned up after themselves.

Approximate cost of services:
$250.00
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Company Response

Hi Olga, thanks a lot for the review. Definitely we would pass along your words to Roman. Thank you for choosing Doctor Rooter. Always there for your plumbing, drainage and waterproofing needs.

Rashid AL from Ajax
Rashid AL from Ajax
1 review Ajax, ON
10/10

Fixing Basement Leak from Outside

Excellent Service, job done very professionally. Mr. Konstanian was extremely professional and took care of all minor details, they cleaned up and put everything back to its original look. You're hardly will notice that the dig about 9 feet around the house.

Approximate cost of services:
$2,500.00
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Company Response

Hi Rashid, thanks a lot for reviewing our service. We are glad to hear that you satisfied with the work performed. We would pass along your words to Konstantin. Thank you for choosing Doctor Rooter!

Andrew Z from Toronto
Andrew Z from Toronto
1 review Toronto, ON
10/10

Drain Repair

We had a clogged drain in the basement, I was trying to reach out for emergency plumbing company

late in the evening. No one returned my calls, Oleg from Doctor Rooter gave me a call back in half an

hour after I left a message. It was such a relief when he with the assistant got here and took care of

my flooded basement. It was hard to deal with the standing water, it was a disaster. They scoped the

drain several times, than the clog went down the pipe. Cleaned the floor and mess around, returning

my basement to its original condition. Guys have been working till 2am, very pleased with their

commitment. It was on the expensive side, but I’m just happy that it all done.

Approximate cost of services:
$0.00
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Company Response

Hi Andrew, we are happy to hear from you back! Thanks for sharing your experience with others. Emergency situations always hard to deal with, but for us its a part of our work. The best you could do is to get right people at right place. Thank you for choosing Doctor Rooter, we always there for your plumbing, drain and waterproofing needs!

alex from Toronto
alex from Toronto
1 review North York, ON
10/10

backwater valve installation

Doctor Rooter came to install a new backwater valve. Their crew were professional and did an excellent job. They left the workspace just as clean as when the found it. I fully recommend Doctor Rooter.

Approximate cost of services:
$1,800.00
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Company Response

Hi Alex, thank you for the review. We glad that you appreciate our teamwork. And now it's waiting time to get the rebate from the city. Doctor Rooter team always for your plumbing, drain and waterproofing needs!

Gabriel Pozo from Toronto
Gabriel Pozo from Toronto
1 review York, ON
10/10

Concrete Driveway

We found Doctor Rooter here on Homestars. We called several companies to get an estimate for our driveway. Sergey and Oleg were the most trustful people from all of them. Even though the price they gave me wasn't cheap, we still decided to go with them and we didn't regret it after they finish the job. Sergey and a crew showed up early every morning and they left their workplace clean every day. I highly recommend them for everyone. Very friendly and professional guys.

Approximate cost of services:
$0.00
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Company Response

Hi Gabriel, thank you for taking time and leaving a review for us. Your new concrete driveway looks amazing! Guys did a great job. Thank you for choosing Doctor Rooter! Best Regards.

Pat from Toronto
Pat from Toronto
3 reviews Toronto, ON
10/10

Waterproofing basement

Yet again Oleg, Bill and the crew did a top class job. We recently bought a house and came across some issues the previous contractor screwed up including putting the waterproof membrane back to front. Within 2 days Doctor Rooter excavated, installed new membrane, a window well and fixed some other drainage issues. The entire team are hard working, professional and always leave the job site clean and tidy. Thanks again
Quick update, today (November 6th) Oleg yet again went above and beyond to ensure we were looked after when the sewage pump in our basement gave up. Despite been extremely busy, Oleg came out 2 days in a row to fix our problem and because he was delayed he almost refused to take any money. There simply no better contractor in the city that Oleg and Doctor Rooter! Thanks again guys

Approximate cost of services:
$5,000.00
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Company Response

Hi Pat, thank you again for the review! We glad to be of help and it's really a pleasure to deal with you, thanks for your business. We always there for all your plumbing, drain and waterproofing needs.

serg from Mississauga
serg from Mississauga
1 review Mississauga, ON
10/10

Basement was leaking(required water proofing)

My Basement was leaking and I had my carpet going green from mold, there were few more cracks on the way. I heard that waterproofing can be expensive and it's a gamble to find descent and professional contractor these days. So, I had to make my choice carefully and was referred to Doctor Rooter. Reading their reviews on Homestars made me satisfied and I arranged for a quote with Oleg. He was able to come on a short notice and his costumer service was top notch, his pricing was reasonable compare to the other quotes. From our appointment I understood that I should hire Doctor Rooter to do the job and the next morning Konstantin come out to do the fixing. He was very courteous, neat and clean. The whole job was completed in one day, very organized, which made me really happy. Thank you for going the extra mile. Very professional !!!Highly recommended !!!Will definitely recommend to others. Thank you guys!

Approximate cost of services:
$3,000.00
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Company Response

Hi Serg! Thanks a lot for this review, thanks for the recommendation! Organization is a key to an effective work. For us how the work gets done is just as important as getting the work done. We also believe that we need to invest in out team, we train people how to do right waterproofing, drainage and solve plumbing issues and we are happy that our clients appreciate it. We build relationship with a customer as strong as with each other by doing things right. Thank you for choosing Doctor Rooter!

Alex from Alexim Roofing Inc
Alex from Alexim Roofing Inc
1 review Mississauga, ON
4/10

Driveway widening

We needed a driveway widening. To do so we needed to uninstall and reinstall our old retaining wall in new place. We called several companies, to get estimates. Oleg from Doctor Rooter come up with most real and detailed one. A week later as it was scheduled, the crew showed up and disassembled the wall, removed all extra ground and reassembled the wall. They did very good job. A couple days later they poured concrete level on the driveway and job was done with amazing results. Definitely recommend this company.

After two years concrete start to brake looks awful, calls not answering,
Definitely not recommend this company.

Review has 1 previous version
Approximate cost of services:
$5,300.00
1 of 1 people found this review helpful.
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Company Response

Hi Alex, thank you for taking time to review us. Let me know when you will be ready to proceed with the plumbing part. Cheers Oleg!

Daniel Hind from Toronto
Daniel Hind from Toronto
1 review Etobicoke, ON
10/10

Emmergency Drain Repair

I had a water comming back up the floor drain, as i turned out i had a broken drain pipe and the blokage, as a result water started coming back up. I called Doctor Rooter, and in less than an hour i had someone already explaining me what happened and what should be done. Estimation was free of charge as well as the inspection. In less than 3 days the problem was solved also my level of displeasure about the problem occured was minimized as fast as possible. Very professional guys who realy know what they doing! Next time i have plumbing trouble i know who to go to!

Approximate cost of services:
$7,500.00
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Company Response

Hi Daniel, thank you for leaving a review for us. All our estimates are free, as well as the inspections. Such works as damaged drain lines are messy and very stressful for homeowners, but it needs to be done and in short terms. Thank you for choosing Doctor Rooter, and we always ready to help you with any plumbing, drain or waterproofing problem!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
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