Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (290 reviews)

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Oleg from Rubanol
Oleg from Rubanol
2 reviews Orillia, ON
10/10

Basement underpinning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have a cottage on lake simcoe which had a crawl space 4 feet deep which we wanted to convert to full basement.
After calling 10+ companies we decided to go with Oleg from Dr. Rooter. He came and presented himself as extremely professional, from estimate all the way to the finish. Price was reasonable and he was always punctual, crew came on time, always polite and clean after themselves. Dr. Rooter did underpinning in the time he promised. Now we have 8 feet basement that
we can use as living space. I would highly recommend Oleg from Dr. Rooter for all your projects needs. Would do business again.

Approximate cost of services:
$75,000.00
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Company Response

Hi Oleg. It was a pleasure to have a business with you. Now we cover up the whole Ontario province and it is important for us to keep the top-notch quality and customer service as we increased the service area to work with. Thank you for choosing Doctor Rooter!

Lianna from Markham
Lianna from Markham
1 review , ON
10/10

Installation of toilet,bathroom vanities,faucet

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We hired Doctor Rooter to install toilet,bathroom vanity and faucet as a part of the ongoing renovations. Oleg and assistant Vlad showed up on time and they work quick and very professional. I'm absolutely satisfied with the quality of work and customer service.

Approximate cost of services:
$750.00
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Company Response

Hi Lianna, thanks for helping us to spread the word. And for choosing Doctor Rooter,always there for any plumbing,drain or waterproofing needs.

Kris K.
Kris K.
1 review Toronto, ON
10/10

sewer repair, back water valve installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I found Doctor Rooter on kijiji yesterday. Oleg and Sergey arrived that same evening to powerflush the drain. Unfortunately, there was not enough pressure to break the clog and flush the system. The camera showed that the clog was in the same spot as before and would not budge. Oleg suggested to excavate and change that piece of the drain system and install a back water valve while the system was accessible. I live in North Bay, Ontario and could not travel to Toronto on short notice to meet with Oleg and be there to see the work being done. All communication was done over the cell phone and by email. They finished the drain by evening and sent pictures of the progress from start to finish. Just to be sure that everything was in good order, Oleg put the camera again and found another problem, but this time, it was on the side of the drain system that belongs to the City of Toronto. He called the Toronto City Services emergency line and they said it would take up to 8 hours for them to respond! They also said that either the owner of the house or the contractor must be on-site. Oleg agreed to wait for them without any hesitation. He remained on-site for several hours... waiting patiently until the City of Toronto emergency services crew arrived. I am truly overwhelmed with the excellent customer service that Oleg and the Doctor Rooter team provided... Very highly recommended!
Kris K.

Approximate cost of services:
$2,000.00
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Company Response

Hello Kris and thank you, we appreciate people who appreciate our input. And have yourself a great day! Doctor Rooter team.

Sales and Service
Sales and Service
1 review Toronto, ON
10/10

snake

Guys from dr.rooter helped me out today. Oleg and Sergio came to do the kitchen snake. It took them 30 min to get here and 15min to finish it all. Great experience.Great custom service. Recommend to others.

Approximate cost of services:
$180.00
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Company Response

Hi S M. Thanks for taking time to review our service,we greatly appreciate that. It's nice to hear in return, our plumbers have 7+experience in plumbing, you could rely on our expertise. Thanks for choosing Doctor Rooter!

Nate
Nate
7 reviews Toronto, ON
10/10

Plumbing upgrades

Oleg and his crew at Dr. Rooter installed all the new drains and supply lines for our on going renovation and helped us pass our plumbing inspection afterwards. He also replaced the lead pipe water main into our house and sections of our old cast iron stack where all the new drains from the renovation tied in. He got the job done well cleaned up afterwards and the price was right. Very happy with the work and will definitely call him again in the future.

Approximate cost of services:
$3,000.00
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Company Response

Hi Nate,thanks a lot for the review. We are happy to be of help. Here at doctor rooter we know what is it to have ongoing renovation and would like to make your experience as much comfortable as possible. Thank you for choosing Doctor Rooter plumbing,drain and waterproofing. Cheers!

Tim van Boxtel from Hamilton
Tim van Boxtel from Hamilton
1 review Hamilton, ON
10/10

Sewer Drain

Very professional job, they worked hard to get a 3 day job done in 1. They were highly knowledgeable and kept true to their word with a very good warranty.

Approximate cost of services:
$6,000.00
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Company Response

Hi Tim, thanks a bunch for the review, in two sentences you outlined everything, that's amazing! Our team works Emergency Services, where time & efficiency are main factors of success. Thank you for choosing Doctor Rooter.

Carolyn Wang from Toronto
Carolyn Wang from Toronto
1 review Toronto, ON
10/10

basement crack repair

We had a moisture issue in our basement: damp smell and small spots of mold. My husband is DIY guy, but all his attempts to fix didn't make it better, in fact over time it got worse. So we searched for an expert. We got couple of estimates and choose doctor rooter to go with. Bill was great, answered all our questions and phone calls,even gave us tips how to keep the basement warm at winter time. They fixed two cracks in the basement wall, had to dig deep enough, it was nearly the bottom of the footing level. The whole job complete in two days with minimum disruption and total clean up after themselves. I would definitely recommend this guys.

Approximate cost of services:
$2,800.00
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Company Response

Carolyn, thanks a lot for the review & your business. We glad to be of help. Unfortunately sometimes we could not solve household problems by ourselves, that's why we exist. Doctor Rooter's waterproofing team is experienced in all kinds of basement moisture problems.We know how to deal with it - leave it for us! Thank you for choosing Doctor Rooter.

Sergei from Toronto
Sergei from Toronto
1 review Toronto, ON
10/10

Plumbing

I have clocked bathtub. I called few companies and decided to go with Doctor Rooter. Oleg explained me the process and aware if he cant solve my problem he will not charge a cent. Im glad that i stick to Doctor Rooter. Fast clean job.

Approximate cost of services:
$150.00
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Company Response

Sergei, thanks for the review. We are happy to be of help, and any job we take no matter plumbing service or waterproofing project we do it, we won't give it up! Thank you for Choosing Doctor Rooter!

Andrew from Toronto
Andrew from Toronto
1 review Toronto, ON
10/10

Clogged drain

We had a stubborn clogged kitchen drain. Oleg from Dr. Rooter was great, it was about 20 feet deep into the drain pipe, but they got it fixed with minimal disruption and cost. Given the challenging job that was not easily fixed, Oleg gave us a very fair price. This is the second time we've used Dr.Rooter and we wouldn't hesitate to call again or recommend him to friends or family.

Approximate cost of services:
$150.00
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Company Response

Andrew thanks for reviewing our service, we appreciate you took some time to share your experience. Any drain clog we do, we give upfront pricing, it does not matter if work turned out more complicated than it was expected(yes, it happens). Thank you for choosing Doctor Rooter!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.