Absolute Home Services

Paint & Wallpaper Contractors
Burlington ON L7M 0E7
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Reviews for Absolute Home Services

Average customer rating:
9.6 10 (430 reviews)

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RL
RL
13 reviews Burlington, ON
4/10

Deck restaining

We used Absolute for a handyman job and were very happy. But our deck re-staining project (solid colour) didn't go well. They emphasized the importance of the deck being dry. When the painters came, it had rained earlier that week and there was rain forecast for the next day. The painter said that the stain would dry in a few hours and it wouldn't be a problem. A couple of days later we saw bubbles forming and stain peeling. They offered to come back to fix the problem, but this time came only a day after it rained and with rain forecast within hours. Again, the stain started bubbling and peeling. We now have at least 8 spots all over the deck like this. I don't think the deck was properly prepared either time. They offered to come again but I didn't want more of the same. They declined my request for a partial refund.

Approximate cost of services:
$1,600.00
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Company Response

Thank you for reaching out to us and sharing your experience with the deck re-staining project. We sincerely apologize for the inconvenience and frustration you have encountered. We take your feedback seriously and would like to address your concerns.

We regret that the deck re-staining did not meet your expectations and resulted in bubbling, peeling, and unsatisfactory results.

We understand your disappointment in the outcome and the repeated attempts to rectify the situation that did not yield the desired results. Your dissatisfaction is important to us, and we apologize for any inconvenience this situation has caused you.

Regarding your request for a partial refund, we deeply regret any misunderstanding that might have occurred. Our goal is to provide quality service and to ensure our customers are satisfied with the results. We want to make this right for you.

If you would be willing to give us another opportunity, we are committed to sending a team of experts to thoroughly assess the deck's condition, address any underlying preparation issues, and carry out the re-staining process correctly. We will take the necessary steps to ensure that the deck is properly prepared, and the staining is carried out under favorable weather conditions to achieve the best results possible.

Your feedback is invaluable to us, and we truly appreciate your honesty in sharing your experience. We are here to work with you to find a resolution that leaves you satisfied. Please let us know your thoughts on our proposed solution or if you have any other suggestions on how we can make this situation right for you.

Thank you for your patience and understanding. We look forward to the opportunity to regain your trust and provide you with the service you deserve.

Gurpreet from Mississauga
Gurpreet from Mississauga
5 reviews Mississauga, ON
10/10

Project

The most professional and customer focused company I have ever employed. Their work is of the highest order. I would recommend their services to anyone and everyone.

Approximate cost of services:
$180,000.00
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Company Response

Thank you so much for the review Gurpreet. We really appreciate your continued loyalty to us. You have been an amazing customer for many years with multiple services.

Deanna. P
Deanna. P
0 reviews Milton, ON
8/10

SOD REPLACEMENT

We are very happy with John and his team - Kirk & the 2 lovely ladies who came and removed the black mulch from our front lawn and replaced it with fresh sod. Good work, very pleasant & finished in good timing!
All the junk was carted away. Thank you!

Approximate cost of services:
$3,300.00
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Company Response

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you are very happy with the services provided by John and his team, including Kirk and the two lovely ladies who worked on your front lawn.

It was our pleasure to remove the black mulch and replace it with fresh sod to give your lawn a fresh and vibrant look. Our team takes great pride in their work, and we always aim to provide excellent service while ensuring a pleasant experience for our valued customers like you.

We understand the importance of completing the job in good timing, and we're glad to know that you were satisfied with the efficiency of our team. Keeping your satisfaction in mind, we also made sure to remove all the junk, leaving your property clean and tidy.

Your appreciation means a lot to us, and we're grateful for the opportunity to serve you. If you ever have any more gardening or landscaping needs in the future, please don't hesitate to reach out to us. We're here to help and deliver top-notch service to our customers.

Once again, thank you for choosing us for your lawn project, and we hope to work with you again soon!

Private User
Private User
Private User reviews Hamilton, ON
10/10

Gardening

We hired Absolute Home Services to address our elderly uncle's extensive gardens that he was no longer physically able to care for. He developed his gardens over decades, and has always been very particular about how they are maintained. But they had become severely overgrown with weeds.

On the first visit, the Absolute crew did an amazing job removing the extreme amount of weeds.

On the second visit, they did more weeding, and then laid landscaping sheeting with mulch over top. When the work was done, our uncle was extremely happy with the results & asked me to send a letter of thanks to Absolute. The letter is below:

After your team completed the mulch project this morning, I got a phone call from my uncle, asking me to send you a letter of appreciation for the job done. He was very impressed...he said the crew was scheduled to arrive at 8:00 am, but they were already on the job and working at 7:30 am. He said they did a SUPER JOB! He said they pulled some more weeds as well as laying the mulch & did a SUPER job overall. He said they got the gardens looking as good as they used to...in fact better than they used to! The tone in his voice also conveyed how happy he was with the work done and his appreciation for the results.

I would also like to add our family's thanks and appreciation for turning our uncle's gardens back into a source of pride for him!

Please pass our thanks on to your crew as well. We would like them to know how much their hard work is appreciated & the difference it has made.

Best regards and many thanks,

Catherine G

Approximate cost of services:
$1,645.00
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Company Response

Thank you so much for taking the time to write such a heartfelt letter of appreciation for our services at Absolute Home Services. We are genuinely touched by your words and delighted to hear that your elderly uncle is pleased with the work we did on his gardens.

Your uncle's gardens were indeed a labor of love, and we understood how important it was to restore them to their former beauty and make them a source of pride once again. Our team takes great pride in their work, and your uncle's satisfaction is the ultimate reward for us.

We are thrilled that our crew's efforts were well received and that they were able to exceed your uncle's expectations. Punctuality and dedication are essential to us, and it's fantastic to hear that they were already hard at work before their scheduled time.

Passing on your family's thanks and appreciation to our crew means a lot to us. We will make sure they receive your kind words and know how much their hard work has meant to your uncle and your family.

Should there be any future gardening needs or any other services we can assist you with, please don't hesitate to reach out to us. It was an absolute pleasure working with you and your uncle, and we look forward to serving you again in the future.

Sergio
Sergio
2 reviews Toronto, ON
10/10

Porch renovations

Absolute Home Services did an excellent job and we are grateful for their superior services - Thank you!

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for your kind words and positive feedback! At Absolute Home Services, our main goal is to provide superior services and ensure our customers' satisfaction, so it's truly rewarding to hear that we met your expectations.

Your appreciation means a lot to our team, and we are grateful for the opportunity to serve you. If you ever need any further assistance or have any other home-related needs, please don't hesitate to reach out. We'll be more than happy to assist you.

Once again, thank you for choosing Absolute Home Services. Your support and feedback motivate us to continue delivering the best possible service to all our valued customers. Have a wonderful day!

Doc G from Waterdown
Doc G from Waterdown
7 reviews Port Severn, ON
10/10

Great Guys to Workwith

We needed help..... with composite deck replacement and a roof repair on an island!

I called Absolute and Derek (a Regional project Manager) came for an on site estimate (free!)

He was a solid professional and provided great advice and a fair estimate. The Absolute crew Brandon/Steve arrived on time , did great work and again - acted in a professional manner.

I seldom write reviews but..... these guys deserve a 10* rating and now we are looking to have them help with our home in Waterdown.

If you have a "handyman job" I would call Absolute Home Services before anyone else.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for taking the time to share your experience with Absolute Home Services! We are thrilled to hear that you had such a positive encounter with our team.

Our project manager, Derek, takes great pride in providing exceptional service and offering valuable advice to our customers. We're glad he was able to meet your expectations and provide a fair estimate for your composite deck replacement and roof repair.

It's wonderful to know that the Absolute crew, consisting of Brandon and Steve, also impressed you with their punctuality, professionalism, and quality of work. We aim to ensure that every project is completed to the highest standards, and your kind words reinforce our dedication to excellence.

We sincerely appreciate your 10* rating and the trust you have placed in our services. Should you need any further assistance with your home or any other handyman jobs, please don't hesitate to reach out to us. We are always ready to help and make your experience as seamless and enjoyable as possible.

Thank you once again for choosing Absolute Home Services. We look forward to serving you again in the future!

Anne in Toronto
Anne in Toronto
1 review Mississauga, ON
10/10

Garden Bed removed and replaced with Sod

We had way to many gardens in a house we recently purchased. We hired Absolute to remove all of the existing garden which was approx 600 sq ft.
They removed all of the plants and shrubs, laid fresh soil, made sure it was tightly packed and added beautiful new sod.

The crew is amazing, so friendly, respectful and clean.
John who quoted us has been amazing and the best customer service I have received in a long time.

This company was recommended to us by our neighbors who always uses them.

Very happy with this company and will definitely use them in the future

Anne Borg

Approximate cost of services:
$2,200.00
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Company Response

Thank you so much for taking the time to share your positive experience with us Anne! We greatly appreciate your feedback and are thrilled to hear that you are satisfied with the garden removal and landscaping services provided by Absolute.

Our team takes great pride in delivering top-notch customer service, and we are delighted to hear that John, who handled your quote, provided you with exceptional service. We will make sure to pass along your kind words to him and the entire crew. Their dedication to being friendly, respectful, and clean is one of the cornerstones of our company, and we're glad it shone through during your project.

We are also grateful for the recommendation from your neighbors, and we're pleased that we were able to meet your expectations. It means a lot to us that you had a positive experience and that you are considering using our services in the future.

Should you require any further assistance or have any other landscaping needs, please don't hesitate to reach out. We'll be more than happy to help.

Thank you again for choosing Absolute. We look forward to serving you again in the future!

christine.easson
christine.easson
4 reviews Mississauga, ON
10/10

Outdoor swing framing

The team came to install a wooden frame for an outdoor swing which included setting posts on concrete and building the crosspiece with decorative finishes like curved edges. I am very happy with the result. The frame is sturdy and looks really nice. The team were friendly, pleasant to work with and cleaned up when they were finished.
It was a small job that deck and fence companies were not interested in. I'm very glad to have found Absolute. They did a great job. I will be keep their contact info handy for future projects.

Approximate cost of services:
$2,500.00
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Company Response

I am so happy to hear you were able to get your outdoor swing installed in your backyard and that they crew produced a great product for you. Thank you for taking the time to post a review

Charles P from Burlington
Charles P from Burlington
7 reviews Burlington, ON
10/10

Sod front yard

The team put down new sod in front yard. Did a great job, very happy with results and would definitely use them again. Project manager (John) was very friendly and prompt with estimate and followup. Operations team was very tidy and efficient did a great job.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for the positive review of our landscaping team! I am happy to hear they were tidy and efficient. We appreciate you taking the time to write a review.

KR
KR
1 review Mississauga, ON
10/10

Fence fix up

We have a 25 year old fence in need of some lost repairs and a new gate. They walked through the job with us also suggested solutions which would reduce final cost and not compromise the desired outcome. They were on time and cleaned up the job site perfectly. We were very satisfied with the work done, professionalism and friendliness of the team. We would recommend them.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for the positive feedback of our fence repair services. We really appreciate you taking the time to post a review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Absolute Home Services

Absolute Home Services is a one stop shop for all of your home services. We currently specialize in:

1. Interior and Exterior Painting
2. Handyman Services
3. Lawn and Garden Maintenance
4. Landscaping
5. Interlock


Please contact us through email, website or phone call. The PING messaging service does not work well for communication purposes.

Customer satisfaction and retention is our primary focus. Therefore, we will do whatever it takes to ensure you are happy with our quality and service. Our goal is to have a customer for life! We want you to use us for all of our services, so we ensure you are happy after each service you use.

We service:

Mississauga, Oakville, Burlington, Hamilton, Milton, Toronto, Vaughan, Aurora, Newmarket, Barrie and Muskoka

We work on both commercial and residential projects.

Whether we are landscaping or painting, we have experienced people in each of their trades. Our painters take pride in what they do and are passionate providing high quality paint jobs. We have experts in interlock, lawn care and garden services who will give you the advice you need and a professional job.

Our service is what sets us a part from the rest. We have great people to provide great quality work, but we also have a goal to retain our customers for multiple services. In order to achieve this goal, we need to provide clear expectations, detailed quotes, communicate and deliver what we promise.

CATEGORIES
Basement Renovation, Bathroom Renovation, General Contractors, Kitchen Planning & Renovation, Paint & Wallpaper Contractors, Fences & Gates, Interlocking Stone, Landscape Contractors & Designers, Lawn Maintenance, and Decks
PRODUCTS
We only use top of the line products for paint, soil and concrete products. We work with our suppliers to get the best rates and service so that we can pass it along to you. We will use any product you like, but we have great relationships with the following suppliers: 1. Dulux Paints 2. Sherwin Williams Paints 3. Benjamin Moore Paints 4. Muskoka Lumber 5. Connon's Nursaries 6. Burlington Garden Supplies 7. Cap-Brick 8. Hamilton Building Supplies 9. Petrie's Garden Supplies 10. Green Horizon's Sod Farms
SERVICES
We provide services residential and commercial properties. We offer the following services in each category: 1. Interior painting-Walls, trim, ceilings, kitchen cabinet spraying and staircase refinishing, drywall and drywall repair 2. Exterior painting-Soffits, windows, wood, vinyl and aluminum siding, doors, decks and fences 3. Lawn maintenance-lawn cutting,gardening, fertilizing, weed control, overseeding, aerating, spring and fall clean up and sodding 4. Landscaping-Interlock and planting 5. Handyman Services-stone veneer, backsplash, baseboards, laminate flooring, drywall and more. We are also happy to clean your windows and steam clean your ceramic tiles and grout
BRANDS
Benjamin Moore Sherwin Williams Flood Stains Benjamin Moore Unilock Techo-Block
STYLES
Absolute Home Services is a professional Painting and Landscaping company. We are focused on providing high quality work and excellent customer services. We want to help you keep your house looking clean, tidy and a place you can feel at home.
SPECIALITIES
Interior AND Exterior painting Lawn cutting Gardening Weed control and Fertilize Interlock driveways, patios and pathways
WEBSITE
https://www.absolutehomeservices.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
Cheque or Credit card
LICENSES
Pesticide License
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
DIPLOMAS
Bachelor of Civil Engineering from the University of Western Ontario
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$300
BONDED
Yes
PROJECT RATE
We need to come to your home to look at the project. In most cases we can provide a detailed written
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 years for painting, 3 years for interlock
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