Fortress Windows & Doors

Windows & Doors Installation & Service
Toronto ON M1S 5B2
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Reviews for Fortress Windows & Doors

Average customer rating:
9.9 10 (342 reviews)

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Wolf in Pickering
Wolf in Pickering
4 reviews Pickering, ON
10/10

Front Bay Window replacement

Well...why can't more businesses be like Fortress Windows?
I wanted to update my leaking bay window for a while now.
I got 3 quotes from different companies Including one from Fortress.
They were the only once who responded in a timely manner and came by the house to look at the window and give me a quote.
Steve McCue gave me a quote that beat the others and who made the most professional impression on me. I don't necessarily take the lowest price but in this case that seemed the right thing to do.
When I asked Steve when he might be installing the new window he said " Four weeks".
Well, the window was installed exactly 4 weeks later and I'm blown away with the quality and looks about this window, it's beautiful!
The installer Dave also was super nice and very professional in the way he installed the window and the way he left the work area.... Spotless.
I certainly have already recommended this Company to friends and neighbours, I'm sure they would be as pleased as I am.
Well done, Fortress Windows!!

Approximate cost of services:
$2,100.00
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Company Response

Hi Wolf. Thank you so much for the glowing remarks - it makes what we do that much more rewarding. We truly strive to make the entire process as seamless and problem free as possible. We appreciate your business and know you'll have many years of enjoyment with your new windows. Steve

Jeff in Toronto
Jeff in Toronto
1 review Toronto, ON
10/10

windows

I was very impressed with the quality of both the product and the installation. The job was done quickly and with no mess. The installers were friendly and informative and knew both their product and their work. Steve Mercer was very personable and well informed and we enjoyed working with him. We would not hesitate to use fortress Windows and Doors again (and, in fact, will do so next year) and recommend them to our friends and family. Great job, great products, great service. And the BEST warranty I have seen.

Approximate cost of services:
$3,500.00
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Company Response

Hi Jeff, it was a pleasure to meet with yourself and your wife to go over the options for the windows in your home. I know that choosing the right company to do work at your home can be a daunting task and we truly appreciate the fact that you chose Fortress Windows & Doors. Our most important asset is our reputation and so we strive for excellence on every job we do so that our clients will be glad they chose us to handle their window and door upgrades. Steve

denaysh in Thornhill
denaysh in Thornhill
1 review Toronto, ON
10/10

Bay windows Plus all my windows

Steve and his crew was very nice and efficient with their work. They answered any questions I had concerning my windows. They exhibited very good work ethic and the process went smoothly.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Denaysh,
Thank you firstly for your business, we appreciate our clients! It was a pleasure working with you and the new look of your home with the bay window is spectacular! You'll notice your home will be much more comfortable this winter and your energy consumption will go down as well - return on investment and more enjoyment of your living space. The value of your home will also increase - all good reasons to replace old windows! Enjoy your beautiful new look and feel of your home! Steve

Harvey in Scarborough
Harvey in Scarborough
1 review Toronto, ON
10/10

front entry double door.

I had Steve Mercer in a month ago for a quote on installing a front double entry door. I was very pleased with the estimate and had signed the contract.
The door was ready in a month and installed professionally by the installer Dave and worker. He did an outstanding job and explained all details of the door. I am very satisfied with Fortress.

Congratulations Steve!!! Job well done.

Approximate cost of services:
$4,100.00
1 of 1 people found this review helpful.
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Company Response

Thank you Harvey. Your new door system does look great and compliments the front of your home fantastically. Thank you for the referral to your daughter, I was pleased to save her over $1,000 on the quote she got from another company. We strive to have fair pricing, top quality products and excellent professional workmanship which gives our clients real value for their money. Steve

Alexander Lino in Mississauga
Alexander Lino in Mississauga
1 review Mississauga, ON
10/10

Picture windows and Patio door - installation

Steve (Fortress Windows & Doors) was recommended to us by our friend Rudy. Steve came and gave us a decent quote for our two picture windows and patio door. He was very helpful and very professional when we asked him questions. David who came to do the retrofit job was very professional too. He did the job and completed it in a day. Thank you.

Approximate cost of services:
$5,698.50
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Company Response

Hi Alexander. Thank you for choosing Fortress Windows and Doors, we appreciate your business. The new Windows look great and you'll notice a vast improvement in the energy efficiency and comfort of your living space. The mini blinds inside your sliding patio door clean up that area of your kitchen dramatically and the California Shutters we installed are a very elegant touch as well. It was a pleasure working with you and your wife on these upgrades! Steve

Private User
Private User
Private User reviews Toronto, ON
10/10

Bathroom window install

They were excellent! Steve and co. were knowledgeable, lovely to deal with, coped graciously with a last-minute rescheduling, and did the job for an entirely reasonable price. I would absolutely recommend Fortress Windows & Doors to anyone.

Approximate cost of services:
$650.00
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Company Response

Thank you so much for your endorsement. We treat every client with the same dignity and respect regardless of how big or small the job is! Thank you for choosing Fortress Windows & Doors to do the upgrades at your home! Steve

Elizabeth
Elizabeth
1 review Scarborough, ON
8/10

Window replacement

They replaced all the windows and storm door on the first floor of the house. Steve was very kind and professional throughout the estimate and leading up to the replacement date. The installers were also nice and professional. They worked hard to remove and replace all the windows in a singular day and came back two days later to complete the outside finishing touches. I was very pleased with the work.

Approximate cost of services:
$7,000.00
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Company Response

Hi Elizabeth,

We had a few challenges to overcome on your particular job but once again, the installation crew rose to the occasion and did a beautiful job. Thank you for your business and your thoughtful review. Steve

David in Toronto
David in Toronto
1 review Toronto, ON
10/10

Fantastic service and product

Very satisfied with our new windows and door. Prices seemed fair and installation/service terrific! What really impressed us was their response to a few challenges that came up during the installation. They went out of their way to make sure we were happy with the finished product and found a way to finish on schedule. Have already recommended them to friends.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your great review David. Being down in the Beaches area of Toronto presents a myriad of challenges. Our installation teams have many years of overcoming these challanges with professional expertise making the finished job look fabulous. We're very proud of our installation teams and the integrity of workmanship they bring to every project! - as evidenced by the reviews here on HomeStars. Thanks again for your business! Steve

Yulia in Toronto
Yulia in Toronto
1 review Aurora, ON
10/10

Windows

Steve Mercer and his team are highly qualified professionals. The job was done very fast, almost no clean-up required. New windows look great, and it's much warmer in our house. Thank you Fortress Windows and Doors!

Approximate cost of services:
$7,000.00
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Company Response

Hi Yulia, thank you for your great comments. You were a referral from a friend of yours who had their windows done a number of years ago and we say thank you for trusting us to do your home as well! The trim we put around your windows is a perfect match to the rest of your siding and it looks fabulous! We've had many clients who have told us how warm their house feels after we replace their old, leaky windows - so you'll notice a significant savings of your energy consumption as well as feeling more comfortable! Thanks again, Steve

jmcleung in Toronto
jmcleung in Toronto
1 review Toronto, ON
10/10

Installation of Door

Steve and his crew (Dave, in this instance) have demonstrated great professionalism and courtesy in their dealings with me. I have been impressed with the consideration they show to their clients and the time they invest in answering promptly all questions one might have, regarding the door installation and other relevant issues (pre-installation as well as post-installation periods).
I would strongly recommend Steve's company to family and friends!

Approximate cost of services:
$2,800.00
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Company Response

Thank you Joyce for your kind words. Your project was a bit of an emergency and our team stepped up once again and resolved the problem in a matter of days. We have great relationships with our suppliers which allows us to do things in a time frame that most other companies just wouldn't be able to accomplish. Thank you for your business! Steve

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fortress Windows & Doors

Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.

We run TO the problem, not away FROM the problem! (if there is one)

We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.

Our Warranty is the absolute BEST in the industry!

CATEGORIES
Siding and Windows & Doors Installation & Service
PRODUCTS
Windows, Doors,Sliding Patio Doors, Siding, Garage doors, Eavestrough, fascia, soffit. California Shutters Storm Doors Egress windows for escape from basements in case of emergency
SERVICES
Brick to brick, stud to stud and retrofit window installations - beautiful workmanship. Doors. Concrete and brick cutouts to enlarge or make new openings as well as digging and installing window wells. On site continuous, high strength eavestroughing. Foam insulation and siding for beauty and energy efficiency.
BRANDS
CSA Certified WIndows, EnergyStar High Efficiency
STYLES
All styles of vinyl windows, Sliding Patio Doors and extensive selection of Steel Insulated and Fibreglass doors.
SPECIALITIES
Our specialty is making our clients glad they choose Fortress Windows & Doors to do their project - no matter how big or small.
WEBSITE
http://www.fortresswindowsinc.com
YEAR ESTABLISHED
34
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Business License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
True Lifetime Warranty on windows and workmanship for as long as you own and live at your address.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.