Fortress Windows & Doors

Siding
Toronto ON M1S 5B2
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Fortress Windows & Doors
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97%

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Reviews for Fortress Windows & Doors

Average customer rating:
9.9 10 (256 reviews)

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Sam Chakraborty from Richmond Hill
Sam Chakraborty from Richmond Hill
1 review Richmond Hill, ON
10/10

Basement Bedroom Emergency Egress Window Systems - BBEEWS

1Jan2013 ------------ Letter of Commendation - Fortress Inc. ------------ Steve Mercer, Steve McCue & Fortress Inc Team delivered for our firm (Pericles Partners Inc.) - a TERRIFIC TURNKEY PROJECT SOLUTION @ COMPETITIVE PRICES installed at VERY SHORT NOTICE (7 days before X Mas): Complete Installation --- in the bitter cold & snow of Dec 2012 (20-28th) --- of 5 Basement Bedroom Emergency Egress Window SYSTEMS (BBEEWS) @ 3 Tenanted Rental Properties in Hamilton, Ontario. ------------ Fortress Inc delivers true VALUE for MONEY: Met our 4 Key Success Factors --- a) Products (Best), b) Price (Competitive), c) Performance (Met SPEC in Tough Winter Weather & Short Lead Time), and d) Principals (Leadership of Steve Mercer/Steve McCue & their Installation Team). ------------ Fortress Inc - delievered a COMPLETE TURNKEY SOLUTION leaving the 3 Rental Properties & 5 Basement Bedrooms in a PRISTINE STATE. THIS was of great importance to us --- that there be NO MESS left during & after the completion of the BBEEWS in these 5 finished & fully occupied basement bedrooms. ------------ Ontario Building Code # 9.7.1.3 & International Building Code # R310.2 were FULLY MET for each BBEEWS Install. ------------ During & At Completion --- we made regular inspections & comments, and all our suggestions & deficiencies were dealt with without delay by Steve McCue & Steve Mercer. ------------ Fortress Inc. delivered 100%: True VALUE for MONEY !!! ------------ We were HAPPY TO PAY Fortress Inc. for services rendered. ------------ We are professional engineers, and well experienced in both preparing project specs, pricing estimates, and executing tasks. ------------ BOTTOM LINE: Fortress Inc & Steve Mercer & Steve McCue get our highest commendations for this Turnkey Project. ------------ Please feel free to contact myself if you have any questions or need clarifications. ------------ Sam Chakraborty, P.Eng., ------------ Pericles Partners Inc. ------------- Missussauga, Ontario, Canada.

1 of 1 people found this review helpful.
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Company Response

It was a pleasure working with you Sam. Although the job and the weather were demanding, my partner Steve McCue and his team of Stan, Ernie, Richard, Matt and William were up for the challange - they performed at the highest level and got the job done beautifully. The egress window systems (emergency escape windows) we installed on your properties ensure safe escape for your tennants in case of fire or other emergency.
We dug out the ground and installed the new, state of the art window well system with the integrated ladder, backfilled with 3/4" clear gravel and put the acrylic "cover" (which will hold 400 lbs. without breaking) over the window well. The results are spectacular and you know you are protected from any legal liability because you are now compliant with all bylaws and your tennants are safe with this system in place!
I respect you Sam and your success in business so to have your glowing report is very much appreciated. We look forward to working with you on other projects in the future!

Earl Davison from Whitby
Earl Davison from Whitby
3 reviews Whitby, ON
10/10

Install Egress Window

Fortress were a sub on this job. Crew were great. Showed up on time and the work proceeded quickly. Demonstrated care for my property in a messy job. Cleaned up after their work. Window install was great, with a very slick finish job in aluminum

1 of 1 people found this review helpful.
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Company Response

Hi Earl. Having 14 years as a contractor I know how important it is to show up on time both in respect to the home owner and the other trades involved in the project. We enlarged your basement window from the original 9.5" x 30" to 36" x 36" creating a safe escape from the basement in case of fire. When we leave the jobsite our pride is the smile on our clients' face. Thanks again, it was a pleasure working with you.

steve  from Toronto
steve from Toronto
1 review Toronto, ON
10/10

21 windows,2 patio doors, soffitt,fascia and evestrrough

I would like to thank ernie, stanley and paul for doing such a wonderful job installing my new windows and doors. Their workmanship was impecable. Proving to me , that there are still people who take pride in their workmanship. I would also like to thank our salesman steve mercer for being so professional and informative on everything from start to finish , including follow up. The entire experience was so smooth and efficient without a hitch!!! I would highly reccommend fortress windows and doors to all my friends and family. P.S. Two of the windows were concrete cutouts in our new basement apartment. My wife and i were a little nervous about this process, but it was so routine for the installers , they made it look easy. The concrete cutouts were done efficiently , to code and passed inspection with flying colours. Our basement is now full of natural light and the large windows now provide an excellent fire escape. Thank you again fortress !!!!

1 of 1 people found this review helpful.
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Company Response

When our clients are happy, we are happy - and not until then. Customer satisfaction is what Fortress Windows & Doors stands for and we appreciate your enthusiastic review! A large portion of our business is done by referal from satisfied customers like you and your wife. Thanks again for the privilege of working at your home.

distinct furniture
distinct furniture
2 reviews North York, ON
10/10

windows replaced

we started are project by getting 3 quotes
and decided to go with Steve as we felt he was competitive in price and he is not trying to sell you something you do not need.
I was color specific for my windows as I
am a decorator and can be determined in getting what I want and he delivered, his installation team is also extremely important and they were very professional and neat which is very important to me. I have already recommended them to my clients and will do so in future.

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Company Response

It was a pleasure working with you in creating the new appearence and a more energy efficient environment for your home. As one business person to another, we both appreciate how important it is that our clients receive great value as well as great service. Thank you for your business and for your referrals as well !

jack from Oshawa
jack from Oshawa
1 review Oshawa, ON
10/10

Windows and doors

I had Fortress Windows & Doors do a variety of work for me. I was a carpenter for 58 years and I was impressed with the workmanship of the men who worked at my home. The salesman, Steve Mercer was very professional and gave me a lot of great suggestions on how to best utilize the budget I had available for the project. The job was completed on time and on budget which was the cherry on top of the great experience I had with the Fortress team.
I highly recommend this company for their integrity and efficiency.

1 of 1 people found this review helpful.
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Company Response

Hi Jack. If the cost of your project was $13.56 then I'm in deep trouble.. ha ha. Little typo, you and I both know it should read $13,560. Thank you for your business Jack. I know you are a senior citizen and I try extra hard to make sure my senior clients understand everything before proceeding with the project. Fortress Windows & Doors also has special senior discounts because we know that many are on a very limited budget. All the best!

bryan  from Woodbridge
bryan from Woodbridge
1 review Woodbridge, ON

First Review

10/10

new windows and patio door (brick to brick style)

the service we received from this company was phenomenal. Everyone from the salesman to the actual window installers were courteous and professional. The quality of work they did was unbelievable because of the competitive price they were able to provide us with.

this company is really there to make sure the job gets done right and finished to the specifications of the customer. I would definitely recommend this company to anyone looking for quality and fair-priced window and door installations.

We will be calling you guys back next year to install that new bay-window we talked about on the side of our house

Until then!

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Company Response

Thank you for your kind response Bryan. Our goal and mission is complete customer satisfaction. Integrity is paramount and we will ALWAYS keep our word!! Thanks again for your business, we appreciate your trust in our company.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fortress Windows & Doors

Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.

We run TO the problem, not away FROM the problem! (if there is one)

We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.

Our Warranty is the absolute BEST in the industry!

CATEGORIES
Siding, Windows & Doors Installation & Service, and Gutters & Eavestroughs
PRODUCTS
Windows, Doors,Sliding Patio Doors, Siding, Garage doors, Eavestrough, fascia, soffit. California Shutters Storm Doors Egress windows for escape from basements in case of emergency
SERVICES
Brick to brick, stud to stud and retrofit window installations - beautiful workmanship. Doors. Concrete and brick cutouts to enlarge or make new openings as well as digging and installing window wells. On site continuous, high strength eavestroughing. Foam insulation and siding for beauty and energy efficiency.
BRANDS
CSA Certified WIndows, EnergyStar High Efficiency
STYLES
All styles of vinyl windows, Sliding Patio Doors and extensive selection of Steel Insulated and Fibreglass doors.
SPECIALITIES
Our specialty is making our clients glad they choose Fortress Windows & Doors to do their project - no matter how big or small.
WEBSITE
http://www.fortresswindowsinc.com
YEAR ESTABLISHED
34
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Business License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
True Lifetime Warranty on windows and workmanship for as long as you own and live at your address.
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