1Jan2013 ------------ Letter of Commendation - Fortress Inc. ------------ Steve Mercer, Steve McCue & Fortress Inc Team delivered for our firm (Pericles Partners Inc.) - a TERRIFIC TURNKEY PROJECT SOLUTION @ COMPETITIVE PRICES installed at VERY SHORT NOTICE (7 days before X Mas): Complete Installation --- in the bitter cold & snow of Dec 2012 (20-28th) --- of 5 Basement Bedroom Emergency Egress Window SYSTEMS (BBEEWS) @ 3 Tenanted Rental Properties in Hamilton, Ontario. ------------ Fortress Inc delivers true VALUE for MONEY: Met our 4 Key Success Factors --- a) Products (Best), b) Price (Competitive), c) Performance (Met SPEC in Tough Winter Weather & Short Lead Time), and d) Principals (Leadership of Steve Mercer/Steve McCue & their Installation Team). ------------ Fortress Inc - delievered a COMPLETE TURNKEY SOLUTION leaving the 3 Rental Properties & 5 Basement Bedrooms in a PRISTINE STATE. THIS was of great importance to us --- that there be NO MESS left during & after the completion of the BBEEWS in these 5 finished & fully occupied basement bedrooms. ------------ Ontario Building Code # 126.96.36.199 & International Building Code # R310.2 were FULLY MET for each BBEEWS Install. ------------ During & At Completion --- we made regular inspections & comments, and all our suggestions & deficiencies were dealt with without delay by Steve McCue & Steve Mercer. ------------ Fortress Inc. delivered 100%: True VALUE for MONEY !!! ------------ We were HAPPY TO PAY Fortress Inc. for services rendered. ------------ We are professional engineers, and well experienced in both preparing project specs, pricing estimates, and executing tasks. ------------ BOTTOM LINE: Fortress Inc & Steve Mercer & Steve McCue get our highest commendations for this Turnkey Project. ------------ Please feel free to contact myself if you have any questions or need clarifications. ------------ Sam Chakraborty, P.Eng., ------------ Pericles Partners Inc. ------------- Missussauga, Ontario, Canada.
- Company Response
It was a pleasure working with you Sam. Although the job and the weather were demanding, my partner Steve McCue and his team of Stan, Ernie, Richard, Matt and William were up for the challange - they performed at the highest level and got the job done beautifully. The egress window systems (emergency escape windows) we installed on your properties ensure safe escape for your tennants in case of fire or other emergency.
We dug out the ground and installed the new, state of the art window well system with the integrated ladder, backfilled with 3/4" clear gravel and put the acrylic "cover" (which will hold 400 lbs. without breaking) over the window well. The results are spectacular and you know you are protected from any legal liability because you are now compliant with all bylaws and your tennants are safe with this system in place!
I respect you Sam and your success in business so to have your glowing report is very much appreciated. We look forward to working with you on other projects in the future!