Fortress Windows & Doors

Windows & Doors Installation & Service
Toronto ON M1S 5B2
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98%

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Reviews for Fortress Windows & Doors

Average customer rating:
9.9 10 (342 reviews)

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Private User
Private User
Private User reviews Ajax, ON
10/10

Windows & Sliding Door

We recently had Steve and his team over to replace 5 windows and our sliding door. They were very professional and so easy to work with. They completed all this in 1 day and we couldn't be happier. Thank you again!

Approximate cost of services:
$4,200.00
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Company Response

Hi and thank you for sharing your thoughts. We truly appreciate your business and your trust in Fortress Windows and Doors. Our mantra of Quality Integrity Value drives our company and all we strive to do. It was a pleasure working with you to make your home more comfortable and beautiful! Steve

Glenn in Richmond Hill
Glenn in Richmond Hill
1 review Georgina, ON
10/10

Bay Window replacement and reconstruct

This is the second time that we have used this company. They came when they said they would, were in and out in a day and left us very satisfied with the detailed work that they did. We used their services last year for some other windows that were put in. Having seen a lot of different types of windows in the line of work that I do, the products that this company uses are far superior to a lot of different types of windows on the market and slide/open very easily and are secure. Thanks again for the professional and personal service Steve and crew!

Approximate cost of services:
$3,000.00
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Company Response

Hi Glen. Thank you for your repeat business. Nothing shows customer satisfaction more than when they return for additional work to be done at their home. Thank you for your kind remarks and your trust in Fortress Windows and Doors!Steve

SusieQ
SusieQ
1 review Georgina, ON
10/10

Window replacements (6)

After contacting several Window companies in the York Region area I discovered Fortress Windows. Their warranty is by far the best Warranty, and their prices/ quality and customer service are unbeatable.
I had 6 windows replace in my 1977 home by Fortress a year ago and love them. I have recently decided to replace my large Bay window in my front living room with Fortress because I am so pleased with their product and service. Both Steve"s are great.

Approximate cost of services:
$3,200.00
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Company Response

Hi Susan... thank for your kind words. We really do bring our best to every project because we really do care. Excellence is an attainable goal, perfection is not because we are human. If we ever fail to meet someone's expectations it's not for lack of dedication or lack of integrity it would only be for forces beyond our control. Steve

Duke
Duke
1 review Toronto, ON
8/10

Soffit and eaves trough refresh/modernize in new black colour

Took care to do proper quality job at good value for the money. Definitely well qualified as we had 3rd story that they had no problem to deal with. My place now feel $20k+ more valuable from just over $2k job. Recommend to anyone with aging home to refresh your eaves and soffits and this company would be my first pick to recommend. Thanks for a job well done !!

Approximate cost of services:
$2,600.00
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Company Response

Thanks Adam. It was a difficult, three story semi with no walkway down the side of the semi. Our team once again rose to the occasion and the end result really enhances the appeal of your home. Thank you for your business. Steve

David in Newmarket
David in Newmarket
2 reviews Newmarket, ON
10/10

Double Door and skylight porch enclosure

"GREAT PRICE EXCELLENT SERVICE" We hired fortress a year ago for our double door with skylight porch enclosure steve and his crew not only did an amazing job with same day no hassle complete install and clean up that we are looking forward to them doing our dining room cut out and installing new window thanks so much and looking forward to seeing you guys in june :-)

Approximate cost of services:
$7,200.00
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Company Response

Hi David... thank you for taking the time to express your opinion of our company. If people like yourself didn't give feedback then others wouldn't know who they could trust with their money and their home. I was at a client's home yesterday and they were telling me of the horror stories they've had with various contractors! We have a simple rule at Fortress Windows and Doors and that is to treat our clients they way we ourselves would like to be treated. When you hire a professional, you expect and should receive a high level of craftsmanship along with quality products and that is exactly what we do. Thanks for your business, we appreciate it! Steve

M.Bonear in Toronto
M.Bonear in Toronto
1 review Toronto, ON
10/10

windows and door replacement.

For anyone considering new windows in their home, fortress windows & doors is highly recommended. They replaced the windows and doors in my house five years ago, and the product still operates the way it did the day they installed it. Professional & clean nothing but reliable service from these guys.

Approximate cost of services:
$10,000.00
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Company Response

Hello Mr Bonear and thank you for your feedback. It's reassuring for people to know that the windows we're installing will stand the test of time. Quality products is one of the very important details that are at the top of our priority list along with professional installation. Thanks again for your business as well as your review! Steve

Private User
Private User
Private User reviews Toronto, ON
10/10

Replaced existing windows

Hi Guys, It is my great pleasure to write this comment about your company, replacing my existing windows three days ago. Now inside the house is more brighter and windows are elegant. Your highly skilled technicians have done absolutely a fantastic and quality work with an affordable price. Though it took a little delay, we are completely satisfied and happy with the work. Keep up your good work !!.
Renny & Yamuna - Ellie Drive, Scarborough.

Approximate cost of services:
$750.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Renny & Yamuna...thank you for your kind words and sorry for the delay. We appreciate your business and look forward to working with you on the other projects that you have planned. Steve

Yuan
Yuan
2 reviews Markham, ON
9/10

Patio doors and windows

Stephen is a nice guy, know him for many years, I am a returned customer. Their windows and doors qulity is good and reliable, Staffs are friendly and do great installation job. The only thing I am not very happy about this time is raining on the installation date, and they have to leave some part of work for another day.

Approximate cost of services:
$3,000.00
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Company Response

Thank you Elaine for your repeat business! The sign of a satisfied client is when the phone rings for more work to be done. The weather forcast said rain in the evening but it arrived in the afternoon to the surprise of many people! Fortunately everything was installed and water tight before the rain started. Thanks again, we appreciate your business! Steve

Sean in Toronto
Sean in Toronto
2 reviews Toronto, ON
10/10

Replacement and New Build Windows

We needed some windows replaced in our existing home and for an upcoming addition. Steve took care to work out exactly what we needed and even staggered the delivery dates to accommodate our build schedule. However, the great price and attentiveness is only half the reason we used Fortress a second time. The installation is the most important part and this is where they truly excel. Their installers made a lot of effort to reduce mess and disruption to the house while installing and they took care to ensure we were happy with each window as it was finished. Cleanup afterwards was great and we love the windows. The entire company genuinely make you feel like they appreciate you as a customer from the beginning to the end of the project. I wouldn't hesitate to recommend them to others

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Wow Sean... thanks for your heartfelt review. I can tell you that nothing makes our entire team smile like the true appreciation of our clients because we do care! We have a great conscientious group that will treat you the way we would like to be treated... the Golden Rule. Thank you for trusting Fortress Windows and Doors to do your project and enhance your home it was our privilege! Steve

Ln from TO
Ln from TO
10 reviews Toronto, ON
10/10

Windows Adjusted Quick Response

All our windows and sliding doors were replaced by this company a couple of years ago. I just want to say that their service since has been excellent. I called Steve Mercer yesterday to tell him about a couple of minor issues, and he came right over today--in the rain--to fix it all up. No charge. Thanks Steve! You're as good as your word!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Lilian... you remember the old saying " you're only as good as your word"... this is very true. The three words our company is built on, and why we are recognized as amongst the best, are Quality Integrity Value. Every one of our clients are special and important to us... if not for you, we have no business... so being trust-worthy requires actions not just words!Steve

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fortress Windows & Doors

Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.

We run TO the problem, not away FROM the problem! (if there is one)

We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.

Our Warranty is the absolute BEST in the industry!

CATEGORIES
Siding and Windows & Doors Installation & Service
PRODUCTS
Windows, Doors,Sliding Patio Doors, Siding, Garage doors, Eavestrough, fascia, soffit. California Shutters Storm Doors Egress windows for escape from basements in case of emergency
SERVICES
Brick to brick, stud to stud and retrofit window installations - beautiful workmanship. Doors. Concrete and brick cutouts to enlarge or make new openings as well as digging and installing window wells. On site continuous, high strength eavestroughing. Foam insulation and siding for beauty and energy efficiency.
BRANDS
CSA Certified WIndows, EnergyStar High Efficiency
STYLES
All styles of vinyl windows, Sliding Patio Doors and extensive selection of Steel Insulated and Fibreglass doors.
SPECIALITIES
Our specialty is making our clients glad they choose Fortress Windows & Doors to do their project - no matter how big or small.
WEBSITE
http://www.fortresswindowsinc.com
YEAR ESTABLISHED
34
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Business License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
True Lifetime Warranty on windows and workmanship for as long as you own and live at your address.
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