Total Home Windows And Doors

Windows & Doors Installation & Service
Showroom: 3350 Langstaff Rd Vaughan ON L4K 2C5
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95%

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Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for Total Home Windows And Doors

Average customer rating:
9.9 10 (387 reviews)

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Ingrid from Toronto
Ingrid from Toronto
1 review Toronto, ON
10/10

Windows Replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

There are a multitude of companies out there selling windows and doors. I researched the market carefully, visited the showrooms of several companies before making a final decision. From the very first contact over the phone, to the meeting we had with Ann (Sales) in our home, to the visit at their showroom and the installation that was completed by Dimitry and his crew, we were impressed with the professionalism of the staff, the quality of the product and the careful workmanship of the installers. We replaced wooden windows which were over 30 years old with new vinyl windows. What a difference? They look great, you can see and feel the quality. They are durable, so easy to open and close and even cleaning is simple. I would definitely recommend Total Home to others and call on them again for future work.

Approximate cost of services:
$9,550.00
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Kate Tokarevsky from North York
Kate Tokarevsky from North York
1 review North York, ON
10/10

5 windows and door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

 
We had a fire in the back of our house and all back windows and doors had to be replaced urgently. We called Total Home Windows and Doors (from reference) and explained our situation. They were so helpful and understanding and provided great solutions in a timely manner. Our windows and patio door look terrific,  even better than before. We recommended this company to our neighbours and it seems that they will replace a door with them as well. Thank you for your prompt response!!!

Approximate cost of services:
$6,550.00
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Allen from East York
Allen from East York
2 reviews East York, ON
2/10

Replace Window

We had a large window replaced by Total Home Windows and Doors recently. The crew arrived at 7:30pm even though we were told around 2pm. We were not advised of this delay and were about to go out for dinner when the crew showed up at the door. We assumed the installation was cancelled since it was a no show at the time we were promised. Anyway, the installation proceeded. The window looked good but the workmanship was poor and the crew was careless. The outside pipe for my lawn's sprinkler system was broken either by someone stepping on it or the ladder sitting on it during the window installation. The knob for the hot water radiator air release valve located just below the replacement widow was also smashed and broken off. Also, the clean up at the end of the job was terrible. Dust and chipped stones from the wall were everywhere...on the floor, behind the TV, behind the radiator. We spent a lot of time cleaning up afterward.

It was a mistake to let them start at 7:30pm at night. At that time of the day, I am sure it was already a very long day for these people and they must had done quite a few jobs prior coming to my house. They probably just want to get the last job finished quickly, unfortunately for me, so they can then go home. However, if we did not let them proceed, we would not know when we can get them back again.

The window looks great which why I gave a couple of stars. Other than that, I cannot recommend the company.

I am responding to the Company Response below: Thank you for the response to the complaint I posted, however, I would like to clarify the reason which I rejected the company's offer to fix the damages. It was not because of the "damage being so minimal" but rather I already had someone in line to repair the works at the time when the company contacted me. Also, I did not have the comfort level to have the company coming back to fix the problem properly. I also want to note that it was over a month after my initial complaint and a few weeks after I posted my comments on HomeStars before I was contacted by the company. I do not disagree that it may not be possible to predict the exact time to complete the previous job and on the arrival at the next job. However, being five hours late and also encroaching into your client's dinner period should deserve a courtesy phone call during that day to give an update . As I said in my original post, we assumed the job was cancelled for that day and our family was preparing to go out for dinner when the crew arrived. It was fortunate that we did not cook that night. Imagine trying to eat when the window was being replaced and dust flying everywhere, it would not have been a good experience. I believe the crew was rushing and trying to get the work completed before the night set in and therefore failed to take the necessary precautions to prevent damages.

Approximate cost of services:
$1,800.00
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Company Response

Thank you so much for taking your time to write this review of the service provided to you by Total Home Windows and Doors.It gives us the opportunity to identify the weak points in our service and processes.

Again, we are very sorry to hear of the damage found at your home. Total Home Windows and Doors was has of offered full compensation for the damage claimed and will be in touch to make those arrangements.

Once more, thank you for your valuable review. We are very happy that the windows in your house look great and we sincerely hope to have the opportunity to serve you again in the future.

Total Home Windows and Doors

Alina from Newmarket
Alina from Newmarket
1 review Newmarket, ON
10/10

Windows Replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Total Home Windows and Doors did 6 windows for me. They have done very good job, very professional. I am very happy with the new windows and the service they provided. Anybody needs windows I would definitely recommend to call Total Home.

Approximate cost of services:
$3,000.00
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Olena from Scarborough
Olena from Scarborough
3 reviews Scarborough, ON
10/10

Entrance, Patio and Garage door replacement

I hired Total Home based on Home Stars reviews and because they provide both house and garage doors replacements. I am very satisfied with my choice. They were very attentive to my needs. All installations were completed in 1 day. The quality of work is perfect, the doors are of the best quality, look gorgeous, open very smoothly; and everything completed as promised. I am definitely recommending this company

Approximate cost of services:
$5,000.00
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Zee from Barrie
Zee from Barrie
1 review Barrie, ON
10/10

Changed Windows

Total Homes installed 19 windows in our house and did a great job, coming in and installing them on the spot. We saved money on our energy bill and I think they did a perfect job. I’d call them again for future work and I’d highly recommend them.

Approximate cost of services:
$1,100.00
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Carol Lynn from East York
Carol Lynn from East York
1 review East York, ON
9/10

Window and sliding glass door

Total Home replaced about 75 per cent of the windows in my home and a sliding glass door as well. The quality was great and I would say the timeline they worked on (original order through to the final installation) seemed reasonable, taking about 2 months. I would definitely recommend them to someone else. The installers were amazing.

Approximate cost of services:
$5,000.00
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Rui from East York
Rui from East York
1 review East York, ON
10/10

Replaced windows and doors

I’ve recommended Total Home to a few of my friends after the awesome job that they did installing windows and doors at my house. They took the time to answer any questions I had and though window installation can be a messy job they were very neat and took the time to sweep my floors.

Approximate cost of services:
$0.00
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Hira from North York
Hira from North York
1 review North York, ON
9/10

Changed windows

They changed four large windows on our ground floor and a door. They were very quick, polite and had a good price. When we had a problem with one of the windows they came and fixed it as we were covered by their warranty.

Approximate cost of services:
$5,000.00
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Yogesh from North York
Yogesh from North York
1 review North York, ON
8/10

Replaced windows

They replaced our windows and did a good job. We had a deadline that needed to be met and they met it. They were nice to work with, neat and met our needs.

Approximate cost of services:
$0.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Total Home Windows And Doors

Windows, Doors, Porch Enclosures...
TOTAL HOME WINDOWS and DOORS is a Toronto based renovating and home improvement company that has a proven reputation for its high quality windows and doors installation and great customer service. We at Total Home Window and Doors are proud of the products and services that we provide to our customers. We offer the BEST CHOICES from the BEST MANUFACTURERS that use innovative technology and design. Our pedantry, responsibility and strive toward absolute order and tight control in each stage of work are a warranty of our clients' absolute satisfaction.

Quality and Comfort Have Never Been So Affordable!

Total Home Windows and Doors are fully qualified for the Greener Home Rebate program. The Canada Greener Homes Grant will help homeowners make their homes more energy-efficient and fight climate change. Check out the website below for more information and to find out how you can qualify:
https://www.nrcan.gc.ca/energy-efficiency/homes/canada-greener-homes-grant/23441

Our mission, at Total Home Windows and Doors is to help you make the best possible choice for saving energy while establishing comfort and elegance that will compliment any interior and exterior. We guarantee the quality and durability in the products we sell and install and offer a lifetime no limitation manufacturer warranty on all our windows and doors.

We meet all specific customers needs with affordable rates and find most suitable promotional deals.
All the products we provide will be installed by our professional team fast & hassle free.

All of our products are fully guaranteed, with an industry leading warranty.

Total Home Windows Doors

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
vinyl windows, steel door, fiberglass door, patio door, basement windows, garage doors, entry door, windows and doors, windows replacement
SERVICES
Project Design, Replacement and Installation of Custom Vinyl Windows, Vinyl Patio Doors, Steel Doors, Fiberglass Doors, Porch Enclosures, Storm Doors and Garage Doors. Wall Cut Outs. Installation of Vinyl and Aluminum Siding. Building Bay and Bow Windows. Basement Windows Replacement. Glass Units Replacement. Free In Home Consultation, Design, Sales, Supply, Installation and Service.
BRANDS
Vinyl-Pro, Cobra, Novatech, Verre Select, Trimlite, Miliano, ODL, Sunview, Skyreach, Gentek, Integral, York Aluminum, Nissen Aluminum, Door Link.
STYLES
Windows: casement, awning, fixed casement, picture, single & double hung tilts, single & double sliders tilts, bay windows, bow windows, shaped windows, basement windows, glass units Custom Entry Doors Steel and Fiberglass - Single Doors, Double Doors, Sidelites, Transoms, Garden Doors, Back Doors, Side Doors, Patio Doors, Porch Enclosures, Storm Doors, Garage Doors
SPECIALITIES
Professional Installation of Windows, Doors and Porch Enclosures. Custom Window Designs: Huge selection of window decorative options - decorative grills, colors, shapes, stained and frosted glasses. Custom Door Designs: Custom door sizes, configurations, colors, glass designs and types. Architectural Bay and Bow Windows
WEBSITE
http://www.thwindowsdoors.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
40
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, Financing (TDCanada Trust)
LICENSES
Metro Licences, Toronto Municipality, WSIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Minimum 4 Windows Replacement
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferable No-Limitations
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